Questions & Answers

Q: QuestionCan this be stored in the garage?

Asked 7 years ago by Derek.

• A:Answer Hi Derek- To obtain efficient operation, we recommend to place the freezer in a dry, well ventilated room where the surrounding external temperatures will not exceed 110 degrees F. or fall below 0 degrees F. SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhat are the precise, interior dimensions of this freezer? If there is a "step," how does that impact the cubic dimensions?

Asked 7 years ago by Philip.

• A:Answer Hi Philip- The interior dimensions are approximately 31.5"(W) x 15"(D) x 27.5"(H). Compressor area (hump): 7.5"(W) x 15"(D) x 9.5"(H). 7.0 Cu. Ft. is the usable space. There are many factors that contribute to the volume of food that your freezer will hold including the physical size and shape of each item. In general, a freezer will hold 30 to 35 pounds per cubic foot. The maximum amount of food that your freezer can freeze at one time is 3 pounds per cubic foot. After allowing 24 hours for that to freeze, you can then add another 3 pounds per cubic foot. We hope this is helpful! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionI noticed a few comments on there being no interior light even though the add states there is one. What's the correct answer? This is a must for me and I'd hate to waste time returning the freezer.

Asked 7 years ago by Cher.

• A:Answer Hi Cher, Thank you for your interest in GE Appliances. We apologize for any confusion. FCM7SKWW does not feature an interior light. Models FCM11PHWW, FCM16DJWW and FCM22DJWW feature interior lighting. We hope this helps.

  Answered 7 years ago by GE Answers

  
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Q: QuestionIs it possible to buy extra baskets to better organize my frozen goods

Asked 6 years ago by Dawn.

• A:Answer The Container Store sells hanging baskets for chest freezers. You will want to double-check the dimensions you need first, but chest freezers tend to come in pretty standard widths.

  Answered 6 years ago by CLL1

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Q: Questionwhat are the electrical requirements does this plug into a 15amp or 20 amp recepticale or does it need a dedictated line

Asked 7 years ago by possiblebuyer.

• A:Answer We just used a regular outlet. Did not need a dedicated line

  Answered 7 years ago by WeezyVerified Purchase

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Q: QuestionIs this a frost free freezer or do I need to defrost it manually?

Asked 7 years ago by Gmaroni.

• A:Answer It is not frost free. I couldn't find a frost free chest freezer. GE manual, Page 5: "In most climates, defrosting will be necessary only about twice a year.To have your freezer operate most efficiently, do not permit more than 1/2" (13 mm) of frost to accumulate on the shelves." http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60702-3.pdf

  Answered 7 years ago by LeroparkportVerified Purchase

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Q: QuestionIs this energy efficient? Around how much does it cost to run a month?

Asked 7 years ago by mel.

• A:Answer Hi Mel- Estimated Yearly Energy Cost is $30 (based on 12 cents per kWh). We suggest to view the Energy Guide at the following link for details on energy usage: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GE_FCM7CK_FCM7SK_FCM7DK.pdf - Thanks for choosing GE! SUEatGEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes this freezer lock?

Asked 7 years ago by Anonymous.

• A:Answer Hi- This model does not have the lock feature. Thanks for checking with Us; Kaye@GE

  Answered 7 years ago by GE Answers

  
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Q: QuestionWhat is the noise level in decibels? Does is come with an attachable drain hose for defrosting?

Asked 3 years ago by Naomi.

• A:Answer I never hear the freezer running so it's very quiet. Does not come with a drain hose. My wife defrosts by un plugging the freezer, using hair dryer to dislodge the frost and ice, and scooping it out. She then uses towels to soak up any remaining water. It takes all of 15 minutes to defrost our freezer after we empty it and unplug it. No need for the drain to be used in my opinion.

  Answered 3 years ago by macloverVerified Purchase

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Q: QuestionIs this chest freezer noisy? I was planning to put it in the kitchen.

Asked 5 years ago by Choosy.

• A:Answer Hi Choosy - The types of sounds of newer freezers differ from those of older freezer models. Modern freezers have many features that older models do not have. Because of this, it is necessary to have a more powerful and higher speed compressor than the older model freezers. In addition to the compressor, other operating components perform the modernized functions found in the newer models. These components will also have sounds associated with them. Generally, once you get accustomed to the sounds of a modern freezer, it is no longer noticeable. We suggest viewing the following link- FREEZER NORMAL SOUNDS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17799 - Thanks for viewing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIt issupposed to be located "in a dry, well-ventilated" space. What about a basement without windows?

Asked 5 years ago by Choosy.

• A:Answer Hi Choosy - Thanks for considering GE! To obtain efficient operation, a freezer should be installed properly. Follow these guidelines for the best location for your freezer: 1. Place the freezer where the surrounding external temperatures will not exceed 110 degrees F. or fall below 0 degrees F. 2. Position the freezer in a dry, well ventilated room, including basement or garage. Do not install it in a closet. 3. Allow for a 3" air clearance on each side and rear of the freezer. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionwhat are the inside dimensions

Asked 7 years ago by Joe.

• A:Answer The interior dimensions are approximately 31.5"(W) x 15"(D) x 27.5"(H).

  Answered 7 years ago by CommunityAnswer

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Q: Questionis this chest freezer garage ready

Asked 4 years ago by Anonymous.

• A:Answer Hello, Thank you for reaching out to us about this amazing chest freezer. This is a great question and we are more than happy to help with this. This chest freezer is garage ready which means that it is proven to perform at room temperatures ranging between 0 degrees F and 110 degrees F. For more information about this freezer please view the user manual here: https://files.bbystatic.com/zMjcR68SkWJkrxuK7Q5B4A%3D%3D/41577c7d-0ea3-4bae-a761-ac0172950756.pdf. We hope this information is helpful, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs a standard electrical outlet sufficient for power to the freezer chest? Is a water outlet required or is electrical outlet sufficient? how much does the 7 cubic ft chest weigh? thanks

Asked 4 years ago by Stanford.

• A:Answer Hi Stanford - The freezer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. The freezer must be properly grounded. The power cord of this appliance is equipped with a three-prong (grounding) plug which mates with a standard three-prong (grounding) wall receptacle to minimize the possibility of electric shock hazard from this appliance. Also, a water line is not required and the net weight is 75 lbs. Thanks for considering GE! Keep in touch. Sue

  Answered 4 years ago by GE Answers

  
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Q: QuestionI ordered this freezer 2 months ago and it was to be ready for pickup 2 weeks ago. I'm being told that if it's not ready for pickup by mid November that Best Buy will cancel my order for me. Why can it still be purchased if is is not actually available?

Asked 6 years ago by Jake.

• A:Answer I know they don’t stock it. I just received mine last week and it took awhile to receive from the manufacturer. I also received emails that it was in and delivery was scheduled twice but it wasn’t actually in. Was told by a store associate that online ordering for appliances is totally screwed up.

  Answered 6 years ago by DkaspVerified Purchase

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Q: QuestionCan this freezer be used in the garage and is the motor and compressor insulated

Asked 6 years ago by Anonymous.

• A:Answer We've got the freezer in the basement, generally it hasn't gotten below 50 down there. As far as an insulated motor and compressor, its behind shielding but doesnt seem to be insulated against freezing temps

  Answered 6 years ago by ScottyRichVerified Purchase

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Q: QuestionJust purchased this freezer. How long does it take to get cold enough to use for the first time?

Asked 6 years ago by Cfrea.

• A:Answer Hi Cfrea- Upon initial installation, or when the settings on the temperature controls are changed, it usually takes 24 hours to reach the proper temperature. If the freezer is less than two-thirds full, or the freezer is opened frequently, it may take longer than 24 hours for the temperature to stabilize. The maximum amount of food that your freezer can freeze at one time is 3 pounds per cubic foot. After allowing 24 hours for that to freeze, you can then add another 3 pounds per cubic foot. Thanks for choosing GE. Enjoy! SUE@GEA

  Answered 6 years ago by GE Answers

  
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Q: QuestionDoes this freezer have a "step" on the inside?

Asked 7 years ago by Lori.

• A:Answer Yes, it has a "step". If you are facing the freezer and open it, the step is on the right side.

  Answered 7 years ago by MarieVerified Purchase

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Q: QuestionIs there only a 1 year warranty on the compressor?

Asked 1 year ago by Hjk.

Q: QuestionDoes this freezer have a fuse? My freezer has stopped working.

Asked 1 year ago by Don.