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Hi Merrily - Thanks for reaching out to us and for choosing GE! We are sorry to hear your new dryer is not heating and glad to help. Check the Temp setting. This model has a No Heat option. Also, the dryer should be on a separate 208V/240V electrical outlet. An electric dryer may run with a partial voltage of 110 volts, but it will not heat unless it has 208/240V, 30 amps. The circuit breaker could have partially tripped, even if it does not look as though it has. Turn off the breaker to the dryer and turn it back on to restore full power. Take a look at the following link - ELECTRIC DRYER RUNS, BUT DOES NOT HEAT: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16921 - We hope this is helpful. Keep in touch at GEAppliances.com for all your dryer needs. Sue
Sorry, there was a problem. Please try again later.It cloud be in eco mode! which is a mode the only use air and not heat.
Sorry, there was a problem. Please try again later.If your dryer starts, panel displays and will turn the clothes, but does not heat up, there is a problem with the heating element inside the dryer. This is not typically a user serviceable issue. I would recommend contacting the place where you purchased the dryer for assistance.
Sorry, there was a problem. Please try again later.