Who would service if there is an issue? null

If you purchased the extended warranty you would call Best Buy Geek Squad. If you did not, you would go through GE customer service. Keep all purchase paperwork for the life of the machine. I suppose that since this is a new model, Geek Squad would probably have to partner with GE technical to solve any issue.

Hello - While we don't anticipate that you'll have any issues with your unit, you do have our standard one-year warranty, a 5-year warranty on the sealed drying system, and a 10-year warranty on parts for the motor/transmission. If you're in a factory service area, our GE technicians will be able to help. If you're not, our service team will request an appointment with an authorized servicer in your area. You can take advantage of this warranty by calling our GE Consumer Service at 1-800-432-2737. We're here if you have any additional questions about this great Combo! -Kacie@GEA

“Who would service if there is an issue?”

Asked by bob 1 year ago

Answer This Question

See all questions & answers

GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Combo Electric Washer & Dryer with Ventless Heat Pump Technology - Carbon Graphite

1-2 of 2 Answers

If you purchased the extended warranty you would call Best Buy Geek Squad. If you did not, you would go through GE customer service. Keep all purchase paperwork for the life of the machine. I suppose that since this is a new model, Geek Squad would probably have to partner with GE technical to solve any issue.
Answered by DavidM 1 year ago
Sorry, there was a problem. Please try again later.
Hello - While we don't anticipate that you'll have any issues with your unit, you do have our standard one-year warranty, a 5-year warranty on the sealed drying system, and a 10-year warranty on parts for the motor/transmission. If you're in a factory service area, our GE technicians will be able to help. If you're not, our service team will request an appointment with an authorized servicer in your area. You can take advantage of this warranty by calling our GE Consumer Service at 1-800-432-2737. We're here if you have any additional questions about this great Combo! -Kacie@GEA
Answered by GE Answers 1 year ago
Sorry, there was a problem. Please try again later.