A:AnswerIf you'd like to back up your software to use whenever you need it, save the downloaded file to a personal storage device (e.g., USB drive, external hard drive, cloud account, etc.).
A:AnswerThank you for choosing H&R Block! You will be able to e-file up to five federal returns per software purchase. State e-files are an additional $19.95 per return.
A:Answerthe website for my Deluxe & State software is slightly different, and worked fine for me: activate.hrblock.com/CRJ not sure if you have a different site link because of the different software, or if you have a "wrong" last letter (H instead of J that worked for me) in the website address. there is also a site for installation support at www.hrblock.com/software/2021/support/troubleshoot good luck! Not fun to have additional frustrations when doing taxes.
A:AnswerWe are sorry to hear you are having issues with the software. Please reach out to our customer service team - available at 1-888-482-9288 between 7am and 7pm CST, Monday through Friday for assistance. Thank you.
A:AnswerThe Geek Squad will have to answer this one. But you can go to the HRB website and plug in the security code provided in the box. Answer a few questions and it loads itself. If you feel uncomfortable suggest asking a friend to help you. Good luck!
