Questions & Answers

Q: QuestionWhat is included in this Honeywell filter kit?

• A:Answer The kit includes 2 R HEPA Filters and 1 A Pre-Filter roll with a cutting template.

Q: QuestionWhat is the purpose of the pre-filter in this kit?

• A:Answer The pre-filter captures larger airborne particles, and its activated carbon reduces odors and VOCs.

Q: QuestionHow often should I replace the HEPA filters and pre-filters?

• A:Answer It's recommended to replace the HEPA filters once a year and the pre-filters every 3 months.

Q: QuestionWhat does the HEPA filter help capture?

• A:Answer The HEPA filter helps capture up to 99.97% of microscopic airborne allergens and particles like dust, pollen, pet dander, dust mite debris and smoke.

Q: QuestionWhy should I use genuine Honeywell air purifier filters?

• A:Answer Only genuine Honeywell filters are guaranteed to offer the same performance, efficiency, and fit for your Honeywell air purifier.

Q: QuestionWhy does it say 3 pack? The box says 2 Air Purifier Filters and 4-8 prefilters.

Asked 5 years ago by CoMo.

• A:Answer The question is correct, there are two hepa filters and a sheet of loose woven plastic, about 16" x 48" that is supposed to be pre-filter. This material is no way as dense as the original carbon pre-filter. It probably will catch dog hair, but I don't know if it stop odors. After cutting material for the prefilter from this sheet, there is not enough left for two more of the size needed for a 300 series machine.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionHow long do the filters last ?

Asked 6 years ago by Wesley.

• A:Answer Manufacturer recommends to change the pre-filter every three months and the main filters once a year. I live out in the country where there is a lot of dust around my home. I went seven months with both the main filters and the pre filter. One thing I was doing was blowing out with forced air the pre-filter every time the pre-filter warning light turned on. Don’t blow out the main filters.

  Answered 6 years ago by SalvationVerified Purchase

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Q: QuestionWhy does this come with only 2 filters when you need 3?

Asked 7 years ago by kat.

• A:Answer There are different sizes of air purifiers. The smaller units only need 1 filter. The medium size uses 2. The larger unit requires 3 filters.

  Answered 5 years ago by NYGIRL

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Q: QuestionI have the HONEYWELL HPA300 Air Purifier and the TYPE A pre filters are too small for it. where can i find precut pre filters for this large air filter. I cannot find Honeywell pre filters anywhere to fit the large model. VERY FRUSTRATING.

Asked 2 years ago by ALLYBABEE.

• A:Answer Honeywell has a customer service number; try that for the best advice on appropriate filters and accessories.

  Answered 1 year ago by EileenKVerified Purchase

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Q: QuestionWhere can I find these? They seem to always be out of stock everywhere. Feels like a wasted investment.

Asked 3 years ago by CARs.

• A:Answer Best Buy, Best Buy Online, Home Depot, Lowes, Wal-Mart and Target

  Answered 2 years ago by MrReviewItAllVerified Purchase

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Q: QuestionWould this match Honeywell filter # SNGLRAPF-H-4 ?

Asked 4 years ago by Sciifguy.

• A:Answer Thank you for your inquiry. Unfortunately, we do not recognize the filter model you have provided. Please contact our consumer relations team by emailing us at [email protected] and we will be happy to help you. Thank you.

  Answered 4 years ago by ManufacturerTechSupport

  
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Q: QuestionDoes this fit the HPA300 as well? I noticed the picture does not list this model as being covered. Thanks

Asked 4 years ago by Brad.

• A:Answer Thank you for your inquiry. While the HEPA filters will fit the HPA300, there are only 2 HEPA filters, rather than 3, and the pre-filters are cut to fit the HPA200, and will be too small to be used in the HPA300. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 4 years ago by ManufacturerTechSupport

  
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Q: QuestionDoes this product fit the Germgardian Model #AC5900WDLX?

Asked 5 years ago by Chippie.

• A:Answer Thank you for your inquiry. We have only sized these filters for Honeywell air purifiers and cannot guarantee they will fit a Germ Guardian air purifier. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 5 years ago by ManufacturerTechSupport

  
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Q: QuestionAre the filters made in China? If so, should I be concerned because on Amazon people are complaining of bad chemical smell emitting from filtets?

Asked 7 years ago by Nami.

• A:Answer There is no mfg. point in the paperwork with the filters. The toll free # for the experts is 1-800-477-0457 I am sure they can answer any concerns. I have not detected any odors and am completely satisfied with the product.

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionOn the A pre filter, I notice one side's surface seems slightly denser and slightly stiffer than the surface on the flip side. Does this affect air flow and does it matter if one surface or the other directly faces the HEPA?

Asked 3 years ago by DotDotDot.

• A:Answer Thank you for your inquiry. It does not matter how you place the pre-filter in the unit, its orientation will not have an effect of the performance of the air purifier. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 3 years ago by ManufacturerTechSupport

  
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Q: Questionwhich filters should I buy to put in the HPA5300B machine?

Asked 3 years ago by Mike.

• A:Answer Thank you for your inquiry Mike. We would not suggest this package, as your unit requires 3 HRF-R HEPA filters. This package only comes with two HRF-R HEPA filters. The Pre-Filter comes as a large sheet and can be cut to size for your unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 3 years ago by ManufacturerTechSupport

  
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Q: QuestionI can’t seem to find replacement filters for the HPA 5300B, but this came up in a search. Will this work for the 5300B? The 5300B uses 3 filters and one charcoal filter.

Asked 3 years ago by DirtyAir1.

• A:Answer I have asked about this and been told that the filters for 5300 are the same as those for the 5300B.

  Answered 2 years ago by LillVerified Purchase

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Q: QuestionWill these fit the HPA 5300 series models? Are these true HEPA filters ?

Asked 4 years ago by Kris.

• A:Answer You have to cut the charcoal filter to fit.

  Answered 4 years ago by CleanerAirVerified Purchase

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Q: QuestionIs this 6.5inches by 10 inches and about an inch thick?

Asked 4 years ago by Jeffyboy.

• A:Answer Thank you for your inquiry. The HEPA filters in this package are the standard HRF-R HEPA filters for Honeywell air purifiers. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.

  Answered 4 years ago by ManufacturerTechSupport

  
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