Questions & Answers

Q: QuestionDoes this thermostat have a backlit display?

• A:Answer Yes, the thermostat features a large, backlit digital display for easy viewing.

Q: QuestionWhat is the product weight of this thermostat?

• A:Answer The Honeywell thermostat weighs 0.5 pounds.

Q: QuestionHow many days can I program this thermostat for?

• A:Answer This thermostat allows for flexible 7-day programming with 4 periods per day.

Q: QuestionCan I control the thermostat remotely?

• A:Answer Yes, you can control the thermostat remotely using the Total Connect Comfort app or the Resideo app from your laptop, tablet, or smartphone.

Q: QuestionIs this thermostat compatible with smart home systems?

• A:Answer Yes, the thermostat is compatible with voice assistant devices such as Amazon Alexa, Google Assistant, and Microsoft Cortana.

Q: QuestionWhen you are away can you go online and see what the temperature is in your house?

Asked 8 years ago by Anonymous.

• A:Answer Hi, Thank you for your question! Yes, this thermostat can be controlled by the Total Connect Comfort app available on iOS and Android devices. This allows you to view and change the temperature while you are away. You can also access the web portal via your internet browser. Please let us know if you have any further questions or concerns, we are here to help.

  Answered 8 years ago by Honeywell Support

  
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Q: QuestionCan you put 2 of these thermostats on one wifi system to control 2 different A/C's. Will they work independently.

Asked 8 years ago by Anonymous.

• A:Answer Yes you can use more than one and then name the zones when programming the thermostat. The app will also show the thermostats and zones covered. You can then set them separately.

  Answered 8 years ago by MongoVerified Purchase

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Q: QuestionSo someone said it requires 3 wires and another person said 4 wires. Which is it? thanks!

Asked 7 years ago by Kelly.

• A:Answer The 4th wire could be for AC. If you don't have AC, don't use it.

  Answered 7 years ago by KendallVerified Purchase

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Q: QuestionDoes it require a c wire?

Asked 5 years ago by Bevannwms.

• A:Answer The Honeywell 7-Day Programmable Thermostat with Wi-Fi Capability does require a C-wire. Hope this helps. -Joey

  Answered 5 years ago by Honeywell Support

  
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Q: QuestionIs the thermostat battery powered?

Asked 4 years ago by Anonymous.

• A:Answer no

  Answered 4 years ago by HollyVerified Purchase

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Q: QuestionIs this compatible with a heat pump (heat and central air combo)?

Asked 5 years ago by Scott.

• A:Answer Yes it is. follow the instructions and you should be ok.

  Answered 5 years ago by GMoneyVerified Purchase

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Q: QuestionCan I replace my Honeywell thermostat model # T8112D1006 WITH this 7 day programable Wi-Fi model

Asked 6 years ago by Cecefraz.

• A:Answer You can certainly replace/upgrade your old Honeywell, as I did. Simplicity of instalation will depend on the wiring of your old thermostat and how handy you are. I will say, worst case scenario, Honeywell offers clear, easy to follow instructions to help you through the process.

  Answered 6 years ago by AllenVerified Purchase

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Q: QuestionWhat does it mean by Voice Compatible?

Asked 7 years ago by twizted.

• A:Answer Voice compatible with devices such as Amazon Echo. We can adjust the thermostat by voice by talking to Alexa.

  Answered 7 years ago by JonesVerified Purchase

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Q: QuestionHow do I get it off run schedule?

Asked 2 years ago by Anonymous.

• A:Answer Hi, follow these steps to overide the schedules permanently: 1. Press HOLD to permanently adjust the temperature. This will turn off the program schedule. 2. Press up or down to adjust the temperature setting. The temperature you set will be maintained 24 hours a day until you manually change it or press Cancel to resume the program schedule. -Jerry

  Answered 2 years ago by Resideo Team

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Q: QuestionOne member of our family doesn't do internet at all! The question is: can this be used without the app (for non- tech person ) and with the app for everyone else? If it's connected to Wifi does that mean manually doesn't work? Be specific please. THX

Asked 5 years ago by LFGMets.

• A:Answer Yes, it would still work as a regular thermostat. Everything can be controlled directly on the thermostat without the app. As long as the device is connected to WiFi, mobile device users with the app would be able to control the device settings from the app.

  Answered 5 years ago by JasonVerified Purchase

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Q: QuestionDoes this need WiFi to run? I just bought a house with this thermostat and I cannot get it to blow cold air. We presently do not have WiFi and cannot get it to work. Please help!!

Asked 5 years ago by Melissa.

• A:Answer No, it does not need WiFi to run.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this Tstat switch from heating to cooling automatically?

Asked 6 years ago by WannaKnow.

• A:Answer Hi WannaKnow! The Resideo Honeywell Home 7-Day Programmable Thermostat is capable of being set up to switch between your heating and cooling systems automatically. This is called Auto Changeover and these settings are found in the installer setup. Heat and cool settings must be at least 3 degrees apart. The thermostat will automatically adjust settings to maintain this 3-degree separation. We hope this helps!

  Answered 6 years ago by Honeywell Support

  
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Q: QuestionBest buy's Specifications mention this supports Homekit. I do not believe it does, can you confirm?

Asked 6 years ago by AppleHomeKit.

• A:Answer It doesn't, Honeywell has two different Thermostats. The one that supports it is the Lyric Brand, it even uses a different app than this one and is completely updated and looks new.

  Answered 6 years ago by TjbrumfieldVerified Purchase

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Q: QuestionIf I was to program this thermostat to 68 degrees at 5:30 am, does the system come on at 5:30 am or does it start up before that to get the house to 68 degrees by 5:30 am? I am looking for it to start at the programmed time, not start before.

Asked 6 years ago by akabeccab.

• A:Answer There are several different settings in the program menu. You can have it so it comes on at 530 on the dot or you can have it in learning mode where it learns how long it takes to warm or cool and it will have it at that temp by that time. So to answer your question yes it does both. You just change the setting in the menu to your preference

  Answered 6 years ago by jajajajajajuyyVerified Purchase

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Q: QuestionHi there ! our existing device is " Honeywell Home RTH2510B1019 7 Day Programmable Thermostat". We would like to upgrade to this model RTH6580WF. However, the new model requires the C-wire. Can you please let me know we currently have C-wire ?

Asked 3 years ago by Cwire.

• A:Answer C-wire may not be necessary. I didn't need to use it. Consult the instructions. It is well covered (note use of the clip in the instructions).

  Answered 3 years ago by Kenster

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