1-2 of 2 Answers
It means that the router lost power: •Ensure your router has power. •If trying to connect to a hidden or manually added network, confirm the router has power and is working.
Sorry, there was a problem. Please try again later.Hi Cookie! Thanks for reaching out. The error E01 means that the router lost power. Ensure router has power and connected properly. We recommend to reboot the router, remove thermostat from wall plate for 1 minute and then try to re-connect. If the issue persist please let us know at 1-855-733-5465, case reference #00894568. We'd love to assist you with some troubleshooting and see if we can identify the issue. Thank you!
Sorry, there was a problem. Please try again later.