A:AnswerThank you for your inquiry. This humidifier does not have a Proposition 65 Warning and is safe for household usage. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. There is no reset button. If your unit has auto-shutoff, please turn it off, refill the unit or clean it, as needed, wait 15 minutes, and then turn it back on. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerNext time, change your store to that store and you will know. Unless someone is buying it WHILE you are ordering it online or before you make it to the store, their online inventory is correct.
A:AnswerThank you for your inquiry. Yes, this is a very quiet and unobtrusive unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerMine is the same! I washed it out with mild detergent, rinsed it well, soaked the heating element in vinegar like a descale and it helped very little. I would like to know what happened, if a new unit made a difference.
A:AnswerEveryone has this very same issue.
The answer is very simple.
The third turn on the nob is only to quickly warm-up or boil the water.
As soon as the water starts to boil, you have to turn the knob down to humidifier mode.
Then it will go on until all the water is empty.
Fill it up again and do the same each time.
That will solve your red light problem.
A:AnswerThank you for your inquiry. To help prevent this, make sure to empty the water from the tank and the base of the unit. Additionally, leave the tank somewhere it can air our with the tank cap off. This will help prevent any mold or bacteria growth while not in use. Additionally, you can use a Protec Cleaning Cartridge to kill any germs and bacteria that are in the water. The 99.9% germ reduction comes from the heat of the heating chamber, which will kill 99.9% of the germs and bacteria in the mist of the unit, but may not kill all that may be present in the water tank. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. This unit does not generate white dust, as the minerals remain in the heating chamber. If you are experiencing water around the unit, increase air flow around the unit or lower the setting, as the air is being over humidified around the unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. This unit runs silently. There is a slight noise of boiling water, but it is very quiet. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. This cannot be used with Vicks VapoPads. However, you can pour Vicks VapoSteam into the medicine cup. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. Yes, you can add essential oils to the medicine cup. Do not add any to the water, as this will damage the unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. This unit 230 watts on the highest setting. It uses less power on lower settings, but we do not measure the lower settings. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. This unit needs to be plugged in to function. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. This unit does not have a humidistat. It has a high and low setting. We would advise getting a hygrometer to determine and monitor the humidity of the room. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. You can use essential oils in the medicine cup of the unit. Please do not put it in the water, as this will damage the tank and can damage the rest of the unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
