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  • Front. Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver.
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  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
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Hotpoint - 3.8 Cu. Ft. Top Load Washer - White on White with Silver

Model:
HTW240ASKWS
SKU:
5506782
Your price for this item is $369.99
Clearance
Save $152
The comparable value price is $521.99
Page Showing 21-40 of 73 questions
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  • QuestionWhat is the fill rate?

    Asked by joanah278.

    • Answer Our current top load washers use an advanced fill algorithm enabled by the electronic or rotary-electronic (knob) controls to fill the washer based on time. The supply water pressure must be between 20 PSI - 120 PSI as specified in the washer's Installation Instructions. Be sure your supply water pressure is in this range for correct fill operation.

      Answered by GE Answers

  • QuestionCan tide pods be used in washer?

    Asked by Anonymous.

    • Answer Yes, you can use pods with this washer. Just be sure to add the manufacturer’s recommended amount of pods to the bottom of the wash basket before adding clothes. GE Appliances recommends the use of High Efficiency detergents in your energy efficient washer.

      Answered by GE Answers

  • QuestionIs this washer he or high efficiency?

    Asked by Anonymous.

    • Answer Thank you for your question. No, this particular model unit is not High Efficiency.

      Answered by GE Answers

  • QuestionHotpoint Model HTW240ASK6WS. Loaded and hot or warm water is selected and started with the lid OPEN it dispenses the temperature asked for. As soon as you close the lid,the machine switches to cold water only. Why and how do I fix? I don’t want only Cold!

    Asked by Ryan.

    • Answer Hi - Thanks for reaching out to us. Except for "Tap Cold", all other temperature selections have "target" temperatures designed into the electronics of the washer. The washer is designed to fill with a mix of hot and cold water when HOT or Warm is selected if needed to meet the target temperature. For this reason, it is not recommended that the cold-water supply be turned off during a HOT or Warm water fill. The appliance is designed to fill with a mixture of hot and cold water to save energy and is operating normally when doing so. As mentioned, Tap Cold is the exception. Tap cold water is not adjusted and the temperature of the water will equal what is supplied to your home. Be aware, the effectiveness of detergent is seriously diminished in extremely low water temperatures (below 60°F / 15.6°C.) which could occur during a very cold winter. We hope this is helpful. Kind regards – Vikki@Hotpoint

      Answered by GE Answers

  • QuestionWhy is it that one cannot see the soap bubble to show that the washer is actually washing?

    Asked by Anonymous.

    • Answer Hey there - We're having trouble understanding what you're referring to, but we'd still like to help. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, provide the model (HTW240ASKWS) and serial numbers, a copy of this question, and any additional information that would be helpful for us to know about your question. We look forward to speaking with you further. Talk soon. Julia@GEAppliances

      Answered by GE Answers

  • QuestionWhy is my Hotpoint washer WMXTF 742 not washing up to the selected time. For instance, if fast wash 60c is chosen it only only washes for like 10-20mins and it will display h20 for as hours without except you turn the washer off.

    Asked by Anonymous.

    • Answer Hello - We appreciate you reaching out to us. We're sorry to hear that your washer is not working as it should. The model number you provided is from the UK. We're only able to assist with products in the US. We do recommend reaching out to Hotpoint in the UK for the best resolution for this. Thank you for choosing Hotpoint for your home. -Kacie@Hotpoint

      Answered by GE Answers

  • QuestionIs this washer a HE or Non-HE washing machine?

    Asked by Anonymous.

    • Answer Hello- Thanks so much for checking with us. This isn't labeled as an HE washer, but it is still very energy efficient, and we recommend that you use HE detergent inside. If you have any other questions, please reach out to us directly. We are here to help! Joyce@GEAppliances

      Answered by GE Answers

  • QuestionWhich cycle uses less water on the hotpoint MODEL HRW240ASK6WS?

    Asked by Reina.

    • Answer Hi - Thanks for reaching out to us. The amount of water used is dictated by the "load size" switch. This washer uses an average of 20-29.6 gallons of water per cycle. We hope this helps and we hope you choose this great washer for your home. Kind regards - Vikki@GEAppliances

      Answered by GE Answers

  • QuestionI want to be able to fill the washer with water with the lid open so that I can add laundry as I sort it? How do I get it to do that?

    Asked by Anonymous.

    • Answer My wife said she never tried that

      Answered by Anonymous

  • QuestionThe lid lock is broken on my hot point washer , can I buy just that replacement part?

    Asked by Tamie.

    • Answer Hello- Thank you for taking the time to send us your question. We were able to find that the lid lock is available. It is part number #WH02X24399. You can call our parts line and they should be able to help you out. We will list the number below- 1-877-959-8688 Mon-Fri 9am to 7pm ET. If you have any other questions or need anything else please let us know. Sincerely- Dianna@GEA

      Answered by GE Answers

  • QuestionCan I utilize hot water with this washer because I was told not to use hot water because something is built inside of it I’ve never heard of that before

    Asked by Ricky.

    • Answer Good day, We appreciate you reaching out. It is fine to use hot water with this washer. We don't recommend turning off the cold water inlet when selecting a hot water cycle as some cold water will be mixed in with hot to regulate temperatures. This is due to federal guidelines to reduce energy usage when using hot water. If you have more questions, be sure to let us know. Mike@GEA

      Answered by GE Answers

  • QuestionCan this washer run a load with the agitator disabled? How so?

    Asked by Agitator.

    Answer This Question

  • QuestionWhen my washing machine ends it last cycle, the lights on the top of washer stay on. Are they supposed to? How do I shut them off??

    Asked by Carla.

    • Answer They stay on for a while. Then they turn off. I like the mashine.

      Answered by SandraS

  • Questionwasher has no power, no water hooked up. senser? NO water, is no power. Safety feature?

    Asked by frank.

    • Answer Hi there - thanks for reaching out about this great Hotpoint Washer! We suggest searching for the article titled “Top Load Washer - No Fill” on the GE Appliances website in the “Support” section. This article details what will happen if your top load washer does not start filling. -- For additional assistance, you may also contact our Service Team online by visiting the GE Appliances website or by calling 1-800-432-2737. We hope this is informative and if this does not answer your question, please reach out to us on social media where we may get more information on your exact situation. Have a great day! Lauren@Hotpoint

      Answered by GE Answers

  • QuestionI can wash with warm water but when i switch to the hot water option the machine fills with cold. What's wrong and can I correct this problem. At time I just want HOT WATER!

    Asked by Barb.

    • Answer Hi, Thanks so much for your question. We're quite sorry to hear about this issue with your washer and understand your concern. If you experience issues with the water temperature in your washer, please check the following: Check to ensure both the Hot and Cold water supply valves are turned on. Check to ensure the hot and cold water hose connections were not reversed when the hoses were connected onto the washer. The hose connections on the back of the washer are marked with letters "H" for HOT and "C" for COLD. Here are two videos about installing the water hoses on a washer. Check to ensure the proper temperature setting was selected: Check the household water heater to make sure it is delivering water at 90 to 120 degrees Fahrenheit. The HOT wash water temperature is the temperature of the house hot water supply when it reaches the washer. Check the water valve screen for a clog. One half of the water valve assembly can fail and only hot or cold water will come into the washer. Select the cold or hot temperature and if one or the other does not work the valve screen may be clogged. If the suggestions above do not take care of the situation, contact service. You can schedule an appointment by calling 1-800-432-2737. Hope this helps. Mike@GEA

      Answered by GE Answers

  • QuestionCan you use high efficiency detergent with this washer?

    Asked by Andy.

    • Answer Hi there, This is a great question to ask! We actually recommend using high efficiency detergent with this washer. Let us know if you have any other questions. All the best. Mike@GEA

      Answered by GE Answers

  • QuestionHow do I use this washing machine?

    Asked by QueenCB.

    • Answer Hi! Thanks for asking. If you'd like steps on how to go about using your washer, take a look at the Use and Care manual, here: https://content.syndigo.com/asset/cf70488c-2e73-465b-a289-229c837d044d/original.pdf - If you have other questions or concerns, know that you're always free to reach out. -Michael@Hotpoint

      Answered by GE Answers

  • QuestionVery frustrating finding residue/ lint on clothes. What is the trick to solve this problem?

    Asked by Rushford2020.

    • Answer Hi there. Lint and residue could be due to incorrect sorting, washing too long, overloading, incorrect use of fabric softener, or the detergent not dissolving. Please follow the directions on the detergent and fabric softener packages as well as a slightly warmer water temperature. Additional troubleshooting can be found on page 25 of the user manual, which you can find via the Hotpoint website by searching the model number. Have a great day. -Gina@Hotpoint

      Answered by GE Answers

  • QuestionMy opening is 54 inches would in be able to lift.the lid all the was

    Asked by Jean.

    • Answer Hello- Thank you for taking the time to reach out to us with your question. Yes, height needed for the lid to raise 90 degrees is 54 inches. We hope this helps! If you have any other questions please let us know .All the best! Dianna@GEA

      Answered by GE Answers

  • QuestionHow can you get the washing machine to do an extra rinse?

    Asked by Marie.

    • Answer Thank you for asking this great question! On this model, selecting the “Deep Rinse” feature will allow for stronger rinse cycle. If you have additional questions, please know that you can always reach out to us. All the best – Matthew@Hotpoint

      Answered by GE Answers

Page 2, Showing 21-40 of 73 questions

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