Questions & Answers

Q: QuestionCan I add memory to bring it to 32 GB?

Asked 3 years ago by Bulletbob777.

• A:Answer Hello. Thanks for your question. Yes, this HP OMEN - 25L Gaming Desktop can be upgraded up to 64 GB DDR4-2933. There are 4 RAM slots on this computer.

  Answered 3 years ago by HP Team

  
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Q: QuestionSince this prebuilt has a NVIDA GeForce RTX 2060 Super, wouldn't it need a power supply of 550 Watts not 500?

Asked 3 years ago by RyanKing04.

• A:Answer The shared components for the system allow for a perfect amount of amperage to the graphics card, so the wattage being a little less than the “recommended” still works out. Mine runs solid, surprisingly so honestly.

  Answered 3 years ago by NorryBorealisVerified Purchase

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Q: QuestionWhat keyboard and mouse should i buy with this for best gaming experience? Any suggestions on a budget gaming monitor for this pc? Thankx.

Asked 3 years ago by Omega.

• A:Answer There are many keyboards you could use, but the ones I recommend are: 1. Any Logitech gaming keyboard 2. SteelSeries Apex 3 TKL 3. Razer Huntsman 60% 4. Corsair K60 RGB Pro They all have their own improvements off of each other, but in the end, I recommend you pick the one you like best. Head to any store where you can test keyboards out, (e.g. going to a Best Buy store IRL) and once you find a keyboard you like, look for more keyboards similar to that.

  Answered 3 years ago by Anonymous

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Q: QuestionWhat keyboard does it come with

Asked 3 years ago by Tina.

• A:Answer Hello, Tina. This HP Omen desktop computer comes with a USB black keyboard. It is not a gaming keyboard. Here is the part number if you want to see what looks like: 928922-001.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this computer VR ready?

Asked 3 years ago by Cole.

• A:Answer Hello Cole. Thank you for your question. Yes, as per the information provided on the retailer's website, this HP OMEN - 25L gaming desktop system is VR ready and has been tuned and tested for optimal VR performance right out of the box. Thank you for choosing Intel!

  Answered 3 years ago by Intel team

  
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Q: QuestionIs this an Intel Core i7-10700? When I go to the expert reviews, it shows it as being an AMD Rylen 5. What is the processor?

Asked 2 years ago by Kidkeeper.

• A:Answer Thank you for the question. It's important to note the model number. The Omen 25L, model GT12-0164 does indeed have a 10th generation Intel i7-10700.

  Answered 2 years ago by HP Team

  
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Q: QuestionThe picture shows 4 RAM slots, but the description lists there is only 2. Can you clarify which one is inaccurate for me please?

Asked 3 years ago by Walter.

• A:Answer The listing in the description is inaccurate. The official HP specs show four slots. Best Buy has been notified of the discrepancy so that they can correct it.

  Answered 3 years ago by HP Team

  
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Q: Questioni was wondering if i got this could i get the operating system to be windows 10 instead of windows 11

Asked 2 years ago by pho.

• A:Answer Thank you for the question. The 25L is now manufactired with Windows 11, however, you can roll it back to Windows 10 once you've purchased it, or ask the Geek Squad to do that for you.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat other intel cpu can I get to upgrade and is compatible with the motherboard

Asked 2 years ago by Jose.

• A:Answer You can upgrade the processor with either an Intel Core i9-10900 or i9-10900F processor

  Answered 2 years ago by HP Team

  
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Q: QuestionI want to add an second hard drive for additional storage of photographic files for Photoshop. What is the largest capacity drive I can install in the second hard drive slot? Do I need buy additional cabling for the second hard drive?

Asked 2 years ago by ricstef.

• A:Answer Thank you for the question. Yes, you can add another drive in the additional slot. 1TB and 2TB capacities are popular, but you could use the capacity that fits your resources and in the mandated form. The drive slot is NVMe™ and the format is SATA. You'll also need cables.

  Answered 2 years ago by HP Team

  
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Q: QuestionDose this come with windows?

Asked 3 years ago by Gabe.

• A:Answer Yes, Windows 11.

  Answered 3 years ago by ninneypooVerified Purchase

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Q: QuestionCan this be upgraded to a rtx 2080 super ?

Asked 3 years ago by Anonymous.

• A:Answer Unfortuantely, not without upgrading the power supply to one with at least 650 watts.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I customize this pc anyway I can?

Asked 7 months ago by Wolfymann.

Q: QuestionCan I use a USB-C to HDMI docking station to connect this PC to a second monitor via HDMI cable?

Asked 1 year ago by Mady.

• A:Answer Thank you for asking. You can do that. Note that the USB Type-C port supports 10Gbps. You can also use an HDMI splitter and save your USB Type-C port for another purpose. Be sure that the splitter has the same refresh rate as the HDMI cable.

  Answered 1 year ago by HP Team

  
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Q: QuestionI apologize but I still can’t find the second M.2 slot? Any chance there is a photo I could see where it is? And do I have to take apart anything to access the second slot. I’m also wondering if WD_BLACK 1TB SN770 NVMe SSD will fit in the second slot.

Asked 1 year ago by John.

• A:Answer Thank you for the question. Please visit the HP Support Channel on YouTube, entering the product number GT12-0164. You'll see the location of the slot and step-by-step disassembly instructions.

  Answered 1 year ago by HP Team

  
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Q: QuestionI can only find 1 M.2 spot which is the 512 GB SSD is. The manufacturer mentions theres 2 M.2.Im trying to get a 1TB ssd to put in the pc but I can’t find a second M.2 spot. I also don’t have an USB drives to transfer the files if I would ever replace it.

Asked 1 year ago by John.

• A:Answer Thank you for the question. The Omen GT12-0164 has the primary M.2 slot just over the GPU, and the secondary M.2 slot is to the right, adjacent to the wireless LAN module.

  Answered 1 year ago by HP Team

  
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Q: QuestionWill this pc work with meta quest 2 wireless play? If not than can i buy a part for that?

Asked 1 year ago by Anonymous.

• A:Answer It looks like the computer meets all the requirements other than for the video card, which requires at least an RTX 2080. So, the part that you'd need would be an upgraded video card.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat type of RAM sticks would I need that fits in the motherboard if I were to upgrade the RAM?

Asked 2 years ago by Bubbzy.

• A:Answer Thank you for the question. The Omen 25L GT12-0164 has HypeX® XMP ram, operating at a speed of 2933 MHz. It supports up to PC4-23400 (DDR4-2933), 8 GB and 16 GB DDR4 UDIMMs up to 64GB (unbuffered).

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I move these parts into a different pc case?

Asked 2 years ago by FBCB.

• A:Answer Thank you for the question. Yes, you could do that if you wished, however, it could void the warranty.

  Answered 2 years ago by HP Team

  
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Q: Questioni want to upgrade my gpu from the 2060 super to the 3060 ti founders edition. is this possible or do i have to buy a new powersupply

Asked 2 years ago by glahman.

• A:Answer Yes it’s possible I switched to an HP 3060 ti it performs flawlessly.

  Answered 2 years ago by GuyWVerified Purchase

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