Questions & Answers

Name: HP - Spectre x360 2-in-1 13.5" Touchscreen Laptop - Intel Evo Platform - Core i7 - 16GB Memory - 1TB SSD + 32GB Intel Optane - Nightfall Black
Brand: HP
SKU: 6428660
Price: 1210.99 USD
Rating: 4.4 (615 reviews)

HP - Spectre x360 2-in-1 13.5" Touchscreen Laptop - Intel Evo Platform - Core i7 - 16GB Memory - 1TB SSD + 32GB Intel Optane - Nightfall Black

Model:: 14-ea0023dx; |
SKU:: 6428660

User rating, 4.4 out of 5 stars with 615 reviews.

Highly rated by customers for:

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QuestionIs the M.2 slot gen3 or gen4?
Asked 4 years ago by zero.
- Answer Thanks for your question. Looking at the service guide I see this laptop can take the following SSD: 2 TB, M.2 2280, PCIe-NVMe-3 × 4, SS solid-state drive with TLC. This tells me it has a Gen 3 with 4 lanes of data. Here is a link for the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c06952600.pdf
  Answered 4 years ago by HP Team
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QuestionIs the included sleeve made of genuine leather? I'm vegan, and don't want to accidentally buy a product that contains leather.
Asked 4 years ago by Dana.
- Answer No, the protective sleeve is not genuine leather.
  Answered 4 years ago by HP Team
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QuestionDoes this computer have a privacy switch to turn off the camera?
Asked 4 years ago by HPVet.
- Answer Yes it does. It has dedicated key on top of the keyboard to turn camera OFF and ON
  Answered 4 years ago by Mike
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QuestionDid anyone face loud fan noise when bought this laptop?
Asked 4 years ago by Ks65.
- Answer No, however the fans do spin up under load, however you can adjust the profile via the HP Command Center. Try using the "quiet" profile. I have mine set to "smart sense" and it does a pretty good job of balancing the fans.
  Answered 4 years ago by TomW
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Questioncan it be upgraded to Windows 10 Pro?
Asked 4 years ago by JohnnyStone.
- Answer Yes, you can do it through Microsoft store. But it cost $99 extra.
  Answered 4 years ago by Ankitk
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QuestionWhat software comes with this laptop?
Asked 4 years ago by Bill.
- Answer This laptop comes with a 30 day trial of McAfee LiveSafe. McAfee LiveSafe provides anti-virus protection for computers to help defend against viruses and threats with offline and online protection. There is a 30 day trial of Microsoft Office on this laptop, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop.
  Answered 4 years ago by HP Team
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QuestionCan I upgrade the SSD myself?
Asked 4 years ago by Ron.
- Answer Yes, you can upgrade the SSD yourself.
  Answered 4 years ago by HP Team
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QuestionThe description says this has an IPS screen but the specifications say OLED. Which is it?
Asked 4 years ago by BenP.
- Answer The HP spec sheet says it's an AMOLED screen. I'll log the error in the "Overview" section so that Best Buy can address it.
  Answered 4 years ago by HP Team
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QuestionDoes this come with a multiport adapter for the usb c port? If so which ports does it include?
Asked 2 years ago by yonah.
- Answer Just one port
  Answered 1 year ago by Avonse
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QuestionDoes the HP-Spectre x360 come with an international warranty? Will the same be applicable for open box items too?
Asked 3 years ago by Ashok.
- Answer Thank you for the question. HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B). Open box items are not warranted by HP, and seller warranties are valid only in the country where purchased.
  Answered 3 years ago by HP team
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QuestionI have a ScanDisk Extreme PRO card, will this disk fit in the slot on this computer?
Asked 3 years ago by Jtyler.
- Answer Hello. Thanks for your question. If the ScanDisk Extreme PRO card is a microSD card, then you can insert it into the microSD card reader on this HP Spectre x360 14-ea0023dx laptop. If you have an SD card, then you can use a USB SD card reader with this laptop.
  Answered 3 years ago by HP Team
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QuestionHow to Hook Up an External Monitor - What Port should you use?
Asked 3 years ago by PCMedic.
- Answer You'd use the USB-C port to send a signal to an external monitor. Depending on what inputs your monitor has, you may need an adapter, but other than that you should have no problem.
  Answered 3 years ago by HP Team
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QuestionDoes this laptop's OLED screen have a visible touchscreen matrix? I know that on previous HP Spectre X360 models screens tiny grey dots were visible on the screen (especially on lighter colours) since they were part of the touch layer. Thanks!
Asked 3 years ago by John.
- Answer Hi John, thank you for the question. The Spectre's OLED screen does not have a visible touchscreen matrix.
  Answered 3 years ago by HP team
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Questionwhat monitor is compatible with this laptop
Asked 3 years ago by laptopgeek.
- Answer This Spectre x360 has a USB type C port that will connect to any monitor with an HDMI port with a USB type C to HDMI cable.
  Answered 3 years ago by HP Team
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QuestionDoes the USB-C port of the laptop support DP Alt Mode?
Asked 3 years ago by SPBM.
- Answer Yes, 2 ports...
  Answered 3 years ago by GWHIZ
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QuestionUSB-C port of your HP laptop supports DP Alt Mode?
Asked 3 years ago by SPBM.
- Answer The USB C port on this model will support DP Alt Mode.
  Answered 3 years ago by HP Team
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QuestionIs the USB 3.2 type A port gen 1 or gen 2?
Asked 3 years ago by SPBM.
- Answer Here is what HP has listed for ports. 2 Thunderbolt™ 4 with USB4™ Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 1 SuperSpeed USB Type-A 10Gbps signaling rate (HP Sleep and Charge); 1 headphone/microphone combo
  Answered 3 years ago by HP Team
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Questionis this the spectre x360 14? does it have windows 11? This is what pops up when I search for the 14 If not, when will you have it in your stores?
Asked 3 years ago by Aqua.
- Answer Hi Aqua, thank you for the question. Yes. 13.5" is rounded up, hence the 14- in the product number. This Spectre is presented with Windows 10 and can be upgraded to Windows 11 for free when you set it up.
  Answered 1 year ago by HP Team
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QuestionHow do I keep the computer from getting scratched every time I set it down? Why isn’t there a proper case for this?
Asked 3 years ago by Anonymous.
- Answer Thank you for the question. There are covers, known as "skins", that will fit your laptop. Please reach out to your local retailer for assistance.
  Answered 3 years ago by HP team
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QuestionIs there a clear protective case that’s compatible?
Asked 3 years ago by Anonymous.
- Answer There is no hard case for this model.
  Answered 3 years ago by HP Team
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Showing 21-40 of 101 questions

Questions & Answers

HP - Spectre x360 2-in-1 13.5" Touchscreen Laptop - Intel Evo Platform - Core i7 - 16GB Memory - 1TB SSD + 32GB Intel Optane - Nightfall Black

Q: QuestionIs the M.2 slot gen3 or gen4?

Q: QuestionIs the included sleeve made of genuine leather? I'm vegan, and don't want to accidentally buy a product that contains leather.

Q: QuestionDoes this computer have a privacy switch to turn off the camera?

Q: QuestionDid anyone face loud fan noise when bought this laptop?

Q: Questioncan it be upgraded to Windows 10 Pro?

Q: QuestionWhat software comes with this laptop?

Q: QuestionCan I upgrade the SSD myself?

Q: QuestionThe description says this has an IPS screen but the specifications say OLED. Which is it?

Q: QuestionDoes this come with a multiport adapter for the usb c port? If so which ports does it include?

Q: QuestionDoes the HP-Spectre x360 come with an international warranty? Will the same be applicable for open box items too?

Q: QuestionI have a ScanDisk Extreme PRO card, will this disk fit in the slot on this computer?

Q: QuestionHow to Hook Up an External Monitor - What Port should you use?

Q: QuestionDoes this laptop's OLED screen have a visible touchscreen matrix? I know that on previous HP Spectre X360 models screens tiny grey dots were visible on the screen (especially on lighter colours) since they were part of the touch layer. Thanks!

Q: Questionwhat monitor is compatible with this laptop

Q: QuestionDoes the USB-C port of the laptop support DP Alt Mode?

Q: QuestionUSB-C port of your HP laptop supports DP Alt Mode?

Q: QuestionIs the USB 3.2 type A port gen 1 or gen 2?

Q: Questionis this the spectre x360 14? does it have windows 11? This is what pops up when I search for the 14 If not, when will you have it in your stores?

Q: QuestionHow do I keep the computer from getting scratched every time I set it down? Why isn’t there a proper case for this?

Q: QuestionIs there a clear protective case that’s compatible?

QuestionIs the M.2 slot gen3 or gen4?

QuestionIs the included sleeve made of genuine leather? I'm vegan, and don't want to accidentally buy a product that contains leather.

QuestionDoes this computer have a privacy switch to turn off the camera?

QuestionDid anyone face loud fan noise when bought this laptop?

Questioncan it be upgraded to Windows 10 Pro?

QuestionWhat software comes with this laptop?

QuestionCan I upgrade the SSD myself?

QuestionThe description says this has an IPS screen but the specifications say OLED. Which is it?

QuestionDoes this come with a multiport adapter for the usb c port? If so which ports does it include?

QuestionDoes the HP-Spectre x360 come with an international warranty? Will the same be applicable for open box items too?

QuestionI have a ScanDisk Extreme PRO card, will this disk fit in the slot on this computer?

QuestionHow to Hook Up an External Monitor - What Port should you use?

QuestionDoes this laptop's OLED screen have a visible touchscreen matrix? I know that on previous HP Spectre X360 models screens tiny grey dots were visible on the screen (especially on lighter colours) since they were part of the touch layer. Thanks!

Questionwhat monitor is compatible with this laptop

QuestionDoes the USB-C port of the laptop support DP Alt Mode?

QuestionUSB-C port of your HP laptop supports DP Alt Mode?

QuestionIs the USB 3.2 type A port gen 1 or gen 2?

Questionis this the spectre x360 14? does it have windows 11? This is what pops up when I search for the 14 If not, when will you have it in your stores?

QuestionHow do I keep the computer from getting scratched every time I set it down? Why isn’t there a proper case for this?

QuestionIs there a clear protective case that’s compatible?