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Questions & Answers

Page Showing 1-20 of 47 questions
  • QuestionCan this shredder handle staples and paper clips?

    • Answer Yes, it can destroy credit cards, CDs, staples, and small paper clips.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this shredder have a safety feature to prevent it from turning on accidentally?

    • Answer Yes, it has a safety interlock that prevents it from turning on when it's not on the wastebasket.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many sheets of paper can this shredder handle at once?

    • Answer This shredder can handle up to 10 sheets of standard-sized paper simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of the shredder's wastebasket?

    • Answer The built-in wastebasket has a capacity of 5.6 gallons (21 liters).
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long is the power cable for this shredder?

    • Answer The power cable is 4.9 feet (1.5 meters) long.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat size are the shredded pieces?

    • Answer The shredder cuts documents into small 0.2 x 1.4 inch (4 x 35 mm) pieces.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the shredder have an auto start/stop feature?

    • Answer Yes, it automatically detects when items are inserted to turn on and off.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo you have to oil this model?

    Asked by Anonymous.

    • Answer The manual says Once a month by drizzling vegetable oil on a few sheets of paper and running through shredder

      Answered by Nona

  • QuestionWhat is the run time of this unit?

    Asked by Rob.

    • Answer Shredder instructions say it will run for 3 continuous minutes, and the shredder has a built-in overheat indicator light. However, if you frequently squirt lubricant into the slot it like I do with my mass shredding, it can run fine for 10-15 minutes or more! However, there are no ventilation holes facing outside the unit, and the metal machinery does get very hot. When you are finished, pull off the top unit and rest it on its side to let it cool down for 10 minutes.

      Answered by donaldewhite

  • QuestionI wonder if this shredder can shred standard cardboard boxes. Not the heavy duty one but just regular boxes. Would like that for composting.

    Asked by RBM.

    • Answer Hello RBM. This shredder can shred a standard cardboard boxes. Mary II Insignia Products II Please visit https://www.insigniaproducts.com/

      Answered by InsigniaCustomerSupport

  • Questionhow big is it?

    Asked by boop.

    • Answer Around 18 inches high and a foot wide

      Answered by Stan

  • QuestionCan I use shredder lubricating sheets instead of shredder oil with this?

    Asked by Menny.

    • Answer Hi Menny, You can use oil or lubricant sheets to lubricate your shredder. Renee, Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionShredder is not working. We shredded a shipping label and now nothing is going through the shredder. How do I get a manual for the Insignia NS-A10CCBK.

    Asked by Isabel.

    • Answer Manuals don't exist anymore. Try Youtube

      Answered by staci

  • QuestionHow do you empty this shredder?

    Asked by Disappointed.

    • Answer Lift out the top unit using the handle and dump the particles.

      Answered by MissAnn

  • QuestionDoes it cut Microcut also?

    Asked by Kathi.

    • Answer The crosscut size cuts your documents into small .2 × 1.4 in. (4 × 35 mm) pieces to protect sensitive data.

      Answered by InsigniaCustomerSupport

  • QuestionDoes this shredder have a "Safety Delay" when putting paper in the slot? Or does it start as soon as the shredder detects paper being fed into the slot?

    Asked by Salesrep.

    • Answer There is no noticeable delay. The shredder can be set to run automatically when it senses paper, or it can be turned off and the shredding process started manually. There is also a reverse setting if the error is realized after the shredding has begun.

      Answered by Humdog

  • QuestionWill shred plastic credit cards?

    Asked by Anonymous.

    • Answer Yes, I have shredded multiple credit cards and membership cards.

      Answered by ccccw

  • QuestionWhat's the power source of this shredder DC. only ?

    Asked by 10Buyer.

    • Answer This shredder is AC 120V 60Hz.

      Answered by InsigniaCustomerSupport

  • QuestionDoes the shedder leave paper on the mechanism on top and not fall through all the way.

    Asked by Anonymous.

    • Answer Hi there. We appreciate your Inquiry! Thank you for reaching us, Insignia. The Insignia 10-Sheet Crosscut Paper/CD Shredder is designed to efficiently shred paper and CDs, but it may occasionally encounter issues. Let’s address your concern: 1. Top Mechanism: * The shredder’s top mechanism is responsible for pulling the paper or CDs into the cutting blades. * If you notice paper getting stuck at the top and not falling through completely, here are some steps to troubleshoot: - Check for Jam: First, ensure there is no paper jammed in the top section. If there is, carefully remove it. - Overload: The shredder has a 10-sheet capacity. Exceeding this limit can cause issues. Make sure you’re not overloading it. - Lubrication: Regularly lubricate the shredder to maintain smooth operation. You can use vegetable oil or shredder-specific lubricant sheets. - Cooling Down: If the shredder overheats, it may stop functioning correctly. Allow it to cool down before using it again. - Manual Reverse: Use the manual reverse function to clear any stuck paper. - Clean the Blades: Dust and debris can accumulate on the blades. Clean them periodically. 2. User Manual: * Unfortunately, printed manuals are becoming less common. However, you can find helpful information online or on the manufacturer’s website. * For specific instructions related to your Insignia NS-S10CCBK shredder, consider checking online resources or watching YouTube videos. Remember to follow safety precautions while handling the shredder, especially when troubleshooting or clearing paper jams. If the issue persists, consider reaching out to Insignia customer support (877-467-4289) for further assistance Yanne Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionDoes this shredder have a handle on top for easy removal when emptying it?

    Asked by jugmug.

    • Answer Yes the top shredded has a handle for easy removal from the bin

      Answered by Mike