A:AnswerI was able to boot from this on my laptop. I did have to tweak the bios, but that was particular to my laptop. There should be a function key that you can use at startup to bring up your boot option menu.
A:AnswerThe dock has no button to activate a clone feature and drive cloning typically requires a basic os to perform. The form factor is mostly for the wiring and support on a desk to avoid shock damage from a fall (3.5 drives are easy to tip and hefty).
A:AnswerThank you for your inquiry! The Insignia™ 2-Bay HDD docking station is designed to work with SATA (Serial ATA) drives and is compatible with both 2.5" and 3.5" SATA hard drives. Unfortunately, it does not support older PATA (Parallel ATA) drives, also known as IDE drives. Keith | Insignia Support
A:AnswerI connect direct to the PC and I was using remotely from another PC on my Network, so believe Normal USB Hub will be Fine, but did not test on USB hub,
A:AnswerThe front drive on the cover image is a 2.5" drive. This HDD dock has 2 sata ports, that have a 2.5" hole and a door so it can expand to be a 3.5" hole. Both ports will work as 3.5"
A:AnswerIf your Insignia 2-Bay HDD Docking Station is not showing up in Windows File Explorer, here are several steps you can take to troubleshoot and resolve the issue:
1. Check Disk Management:
- Right-click on the Start button and select Disk Management.
- Look for your drives in the list. They may not be assigned a drive letter or might be uninitialized.
- If they appear with no drive letter:
- Right-click on the volume and select Change Drive Letter and Paths.
- Click Add to assign a new drive letter.
- If the disks are uninitialized:
- Right-click on the unallocated space and select Initialize Disk. Follow the prompts to initialize the drive.
2. Check USB Connection:
- Ensure that the docking station is properly connected to the USB port on your laptop.
- Try connecting to a different USB port or even a different cable if possible.
- Confirm that the docking station is powered on (if it has an external power supply).
3. Update Drivers:
- Press Windows + X and select Device Manager.
- Look for entries under Disk drives and Universal Serial Bus controllers.
- Right-click on your docking station (if listed) and select **Update driver**.
- Also, check for any issues (yellow exclamation marks) in the device manager.
4. Run Hardware and Devices Troubleshooter:
- Open Settings (Windows + I) and go to Update & Security > Troubleshoot.
- Click on Additional troubleshooters and select Hardware and Devices to run the troubleshooter.
5. Check File System Compatibility:
- Ensure the drives in the docking station are formatted with a file system that Windows can recognize (like NTFS, FAT32, etc.).
- If the drives are formatted with a Linux-specific file system (like ext4), Windows won’t recognize them unless third-party software is used.
6. Try Safe Mode:
- Boot your computer into Safe Mode to see if the drives show up there.
- If they do, there might be a conflict with drivers or other software in the normal mode.
7. Windows Updates:
- Ensure your Windows is fully up to date. Go to Settings > Update & Security > Windows Update and check for updates.
8. Third-party Software:
- You might need third-party software (like Disk Internals Linux Reader or Ext2Fsd) if the drives are formatted for Linux use.
9. Check Power Settings:
- Modify power settings to prevent USB ports from turning off:
- Go to Control Panel > Power Options > Change plan settings > Change advanced power settings.
- Find USB settings and set USB selective suspend setting to disabled.
After trying these steps, if the drives still do not appear, it could indicate a problem with the docking station or the drives themselves. If possible, test the docking station with a different set of drives or another docking station with the drives to isolate the issue further.
A:AnswerHi TampaTom! Yes, you’re correct. When you’re trying to safely remove a drive using the “Safely Remove Hardware” option and it says the drive is still in use, it often means that a file from the drive is open somewhere on your computer.
Closing File Explorer might help, but it’s also important to make sure that there are no programs running that might be using a file from the drive. This includes any documents, images, or other files that might be open.
Once you’ve closed all possible files and applications that might be accessing the drive, you can try the “Safely Remove Hardware” option again. If it still doesn’t work, a restart of your computer should clear any locks on the drive and allow you to safely remove it.
Remember, it’s important to use the “Safely Remove Hardware” option to prevent data corruption by ensuring all data has been written before the drive is disconnected. For more product information, please check the link below. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102
A:AnswerWatch as you plug in a drive, they both probably have the same name, rename the one you just plugged in, that should stop the confusion. It could also be seeing the separate partition as the same name.
A:AnswerI down loaded over 2 terabytes of data which took over 3 days to do & the computer will sleep & still work fine. I just let it work till it was done.
A:AnswerYou shouldn't need a driver, is it a fresh drive? if so it may not be partitioned/formatted, you will have to go into disk management, look for it under search in windows, it should say "create and format hard disk partitions" click on that. Check to see if the device is there. If it is, you need to create a partition and then format it. It's a relatively straightforward process.
Here is a link:
https://support.microsoft.com/en-us/windows/help-in-disk-management-ad88ba19-f0d3-0809-7889-830f63e94405
