I find it nearly impossible to pour from the carafe without coffee spilling down the side of the carafe. Is it possible that the carafe is defective? null

Question

KenK · Accepted Answer

Check your black plastic pour spout for a very thin parting line in the plastic.  This raised parting line runs from the inside of the spout (where the coffee first touches the spout) to the outside rim of the carafe.  This line allows the coffee to travel out of the spout and down the outside of the carafe.
Using 220 grit sandpaper, gently sand the parting line smooth on the thin edge that the coffee pours over.
This worked perfectly for me!
Good Luck!

Hopethishelps · Answer

1) File down the line located on the spout, nail file worked fine. 
2) Remove plastic piece on handle side of pot, I used a wide pair of player and it snapped right off.  That thin piece is not allowing the lid to sit down properly and securely.

These two modifications eliminated leaking as coffee is being poured.

Joan · Answer

Our Keurig Duo is brand new…carafe leaks with every single pour all over the counter. I can’t believe Keurig hasn’t fixed this. My Cuisinart never did this.

JoelN · Answer

The carafe design is flawed. The replacement carafe Keurig sent me had the same problem. Keurig has known about this flaw for quite awhile and have not yet fixed it. I sure hope they do in the future.

Roccity282618363 · Answer

If you already have the Keurig Duo, go buy a replacement carafe by Mr. Coffee, 12 cup, all GLASS pour spout. Works great!!! Keurig knows K-CUPS but they don't know how to design a carafe yet.

Answer

Use fingernail file or 220 sandpaper to easily remove the thin sharp line inside the spout. Doesn’t take much. Worked great after that

Ransom · Answer

Mine does too. Brand new out of the box

FormerKeurigEngineer · Answer

Some overpaid suit at Keurig made the “executive” decision to NOT fix the design flaw because it would impact his bonus. This is fact.

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I have had two carafes leak - not from the spout, but from the location of where the black portion connects with the stainless portion. Keurig needs to fix this problem. They are sending me a third replacement.,

Answered by Anonymous 2 years ago

Nick585949 · Answer

I have same problem.

Answer

Through customer orientated reviews, sanding down the line of plastic on the carafe works to stop the leaking. As a jewelry maker, small spaces use files! But this space is large enough for a small 1 1/2” square of 220 grit sand paper rolled around a pencil and used! Sand away the small plastic line directly across the spout until smooth.Happy sanding and enjoy the pour!

Answer

I followed the instructions from a couple of folks in this thread. I found a nail file, sanded down the seam line in the spout, and it was fixed. 30 seconds of work saved me a customer service call and a replacement that would probably have the same problem. Thank you!

Deng · Answer

Same problem. We had the first machine replaced but the second carafe drips too. For the price of the machine the least they can do is fix that problem. We will try the filing down suggestion hoping that will work.

Answer

2-min fix folks. Turn pot upside down. Its a molding burr. At the pouring spout. Sand or cut plastic line sticking up under the spout. Fingernail file worked great. No need buy a new one. Have a great day know that u wont have to clean couter top again.

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I've reached out to Keurig to get a replacement carafe, and it still leaks. Very frustrating. As it's under warrantee still, I will be calling and getting another, and another, and another until the carafes stop leaking.

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I have had this same issue since I purchased mine.  When I called the keurig number they were not able to assist me.  Very disappointed.

LisaW · Answer

I honestly think this was a design flaw of Keurig.  The pot I received has a square pouring spout! might look esthetically pleasing, but by no means is it practical. It spills all over every time! I just pour the coffee over the sink now to protect my white countertops.  Maybe they will look into a redesign of that! A spout needs to be shaped like a spout:)

Nothappy · Answer

I sanded inside the spout, didn't change, I used a hacksaw blade and cut a line where the spout meets the ring outside the pot, it stops the capillary action and won't let the coffee run down the pot. They could fix this flaw in the molding process.

Answer

Yes I can’t pour coffee without spilling all over the counter. Now why don’t Keurig have a recall on this problem. Next Duro coffee pot want be a Keurig Unless they make this problem good !!!! Sorry feel this way but I paid a lot of money for this coffee maker.

SMAZ · Answer

This is an insane issue well-acknowledged by Keurig that they have never fixed. Go read some of the one star review at the big A. Or reddit. Or Keurig. All the same, thousands of people report it, the company themselves admit it and nothing was done. Buy a $7 Mainstays 12 cup carafe and solve the problem.

Michael · Answer

...And three years later it is still unchanged. Opt for a different pot or heed the instructions below on removing the ridge running across the spout, which I did and it eliminated the problem. It is a matter of the coffee staying in the spout channel in steady flow. That small ridge acts like a tiny dam. Though it seem insignificant, it is enough to cause leakage off the edges of the spout.

rtghwr · Answer

I filed down the line in the outside of the spout. 15 seconds. fixed!

Answer

I had no raised plastic line on the inside of the spout, but I did have one on the outside of the spout. As another commenter mentioned, this outside line gives the fluid another route to travel instead of down into your cup. Sand it down with sandpaper as suggested and the spout works. You would think that Keurig would just pay someone to do this with every spout or to redesign the mold -- one or the other.

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We've had 2 replacements sent to us after the new one out of the box leaked. Design flaw. They won't admit it, but, will keep sending replacements out.

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My brand new Cuisinart Duo leaks along the spout when you pour a cup.  C’mon man, are you kidding  me!

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I want my money back ‘!!!!

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The plastic spout isn’t smooth enough, sand the spout with 400, 600, 800, 1000 grid sandpaper to get it super smooth. Then apply some wax on the spout, glass spouts never leak or dribble coffee.

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We have the same problem with ours purchased 11/2021. Will try the solutions outlined here. Thanks all.

Nick · Answer

There is a cover on the handle . Remove the cover and tighten the screw that holds the handle and all the plastic on top of the glass pot. The band that surrounds the top is loose and coffee is getting behind it a dripping down the side.

Keurig Care · Answer

That's not what we like to hear. We strongly suggest that you call Consumer Care at 866-901-2739. We're here to help. Thank you!

lilemc2005 · Answer

I have not had any drips while pouring from the carafe.

Meme · Answer

No it is not 
You need to make sure lid is on correct 
Also pour with the opening a little over the cup

“I find it nearly impossible to pour from the carafe without coffee spilling down the side of the carafe. Is it possible that the carafe is defective?”

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