“When I opened my laptop today the touch screen would not work?”
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Not problem with touch screen
Sorry, there was a problem. Please try again later.Hey, Bjpbunnu. We are sorry to hear that you're having trouble with your Flex. To try to resolve this in a simpler way, first, please restart your computer and see if this resolves the issue. If not, check for updates by opening the Settings app > Windows updates > Check for updates. After applying the available updates and your system reboots the issue has still not been resolved, if you're comfortable, try these more technical steps: Step 1. Disable and re-enable HID-compliant touch screen. -Open Start and search for Device Manager. From the list of results click Device Manager to open it. -When Device Manager opens go to Human Interface Devices section and expand it. -Under Human Interface Devices section find HID-compliant touch screen. -Right click it and choose Disable. You might get asked if you’re sure that you wish to disable it, so click Yes. -Now right click HID-compliant touch screen again and choose Enable. -If the issue persists, continue below: Step 2. Try to update the drivers manually. -Right click the touch screen device found in "Human Interface Devices" and "Mice and other Pointing devices" , select "Update driver" -Select "Browse my computer for driver software" -Select "Pick from a list of available drivers on my computer" -Pick the latest driver associated with "Touch screen" -If that driver does not work, try other drivers with "Touch screen, I2C and or Sensor" associated with it. -Check "Human Interface Devices" / "Software Devices" and "System Devices" and do the same for anything relating to "Sensor" (i:e HID-compliant sensor device) -If the problem still persists, continue below: Step 3. Try to Uninstall the device. -Right click the HID-Compliant Touch Screen device and/or USB Touchscreen controller, select Uninstall. -If prompted to uninstall drivers associated with the device, check the box and continue. -Now, while in the Device Manager. -Under System devices, check if you have two entries relating to "HID, Sensor, Intel Atom and/or I2C" -Uninstall and Restart the Computer so Windows install the generic drivers for these devices. -If this didn't work. Try to only Uninstall/disable the USB Touchscreen controller in the "Mice and other pointing devices". If these troubleshooting steps haven't worked, please reach out to Lenovo Support for further help.
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