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  • QuestionWhy it is installed S mode?? I cant not switch out and also I can't downgrade to Windows 10 I spent all day because of this it's really annoying I'm really regret buy this device

    Asked by Smode.

    • Answer I just went through the exact same thing. I was on the verge of returning it. After getting hung up on by Microsoft and wasted 2 hours in a chat, I ended up doing a clean install from the Microsoft store and that let me switch off S mode!

      Answered by HecG

  • QuestionWhat is the maximun capacity of the RAM?

    Asked by V.

    • Answer I own this Laptop and have found out through Memory Configuration from Crucible that the 16 GB 3200 Ram does indeed work making total of 20 GB with the onboard memory. I have this memory configuration installed and working in my Lenovo Idea Pad 3 Touch Screen. The Previous answer from Lenovo is wrong! I checked my System Memory and it verifies the Memory is recognized!

      Answered by Charles

  • QuestionDoes this device come with windows and what's the search engine?

    Asked by Play.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81X800ENUS, ships with Windows 11 S-Mode 64-bit Operating System. Microsoft Edge is the default web browser, and Bing is the default search engine. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost.

      Answered by Lenovo Product Expert

  • QuestionIs there room to install an additional SSD drive?

    Asked by Catmom.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81X800ENUS, ships with a 256GB M.2 2242 PCIe 3.0x4 NVMe solid state hard drive. The maximum storage capacity of this model configuration is: up to two drives, 1x 2.5 inch HDD + 1x M.2 SSD 2.5 inch HDD up to 1TB plus M.2 2242 SSD up to 512GB or M.2 2280 SSD up to 1TB. We recommend you consult with your certified technician about your storage upgrade options.

      Answered by Lenovo Product Expert

  • Questionwhat is the battery life of the lenovo ideapad 3?

    Asked by mick.

    • Answer I use this laptop for online school every day and even after a year only have to charge it every other day or so, and even then, it does not take long to charge

      Answered by NLM2022

  • QuestionDoes it have Microsoft office?

    Asked by Nolegal07.

    • Answer This Lenovo IdeaPad 3 15 Laptop, model number 81X800KLUS, ships with a 30-day trial of Microsoft Office 365 included as part of the Windows 11 operating system. To keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

      Answered by Lenovo Product Expert

  • QuestionCan I use my mouse and a flash drive at the same time: how many plugs does it provide?

    Asked by Sarasota.

    • Answer Yes! There are 3 USB ports/plugs. So 1 for your external mouse leaves 2 available for flash drives and other things. There is also an HDMI port/plug.

      Answered by Amber

  • Questioncan i use a mouse with it?

    Asked by judy.

    • Answer Yes. This Lenovo IdeaPad 3 15 laptop ships with a built in touchpad, but you can also use any external mouse that is Windows compatible.

      Answered by Lenovo Product Expert

  • QuestionCan I get this with Windows 10. I have had significant problems with V. 11 and won't buy anything with V.11.

    Asked by Ron.

    • Answer This Lenovo IdeaPad 3 15 Laptop, model number 81X800ENUS, ships with Windows 11 S-Mode 64-bit Operating System factory installed. You can downgrade from Windows 11 S-Mode 64-bit Operating System to Windows 10 S-Mode 64-bit Operating System, if you choose. Here is a link to more information: https://www.techradar.com/how-to/how-to-downgrade-from-windows-11-to-windows-10

      Answered by Lenovo Product Expert

  • QuestionI am not interested in touch screen. Can I use the mouse for everything, or are there situations where using the touch screen is necessary?

    Asked by Zaptop.

    • Answer You are not required to use the touch screen for normal laptop functionality using Windows Operating System. Using the built in touchpad or an external mouse will provide the same functionality.

      Answered by Lenovo Product Expert

  • Questionwould you recommend this to someone who is starting a remote job?

    Asked by anonymous.

    • Answer That really will depend on the requirements and compatibility of the specific software you will be using for your job. This Lenovo IdeaPad 3 15 Laptop ships with Windows 11 S-Mode, 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. We recommend you check with the the specific software publisher's web sites, of the specific software APPs you will be using for your job, for their compatibility with Windows 11 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • Questionis the keyboard lighted ?

    Asked by bill.

    • Answer No. This Lenovo IdeaPad 3 15 Laptop, model number 81X800ENUS, does not have a backlit keyboard.

      Answered by Lenovo Product Expert

  • QuestionDoes it have a slot for an SD camera card?

    Asked by Cbbc.

    • Answer Yes. This Lenovo IdeaPad 3 15 Laptop, model number 81X800ENUS, ships with a 4-in-1 Card Slot, that is compatible with SD, SDHC, SDXC, MMC format SD cards.

      Answered by Lenovo Product Expert

  • QuestionI am considering purchasing this laptop for my 10 year old for school use, playing Roblox and watching videos. Would this be a good starter laptop for this type of use?

    Asked by Considering.

    • Answer Most definitely my 10 year old uses this daily and you can hook up an xbox controller to make gaming easier

      Answered by cverdensky

  • QuestionCan I play Sims 4 on this laptop?

    Asked by Siege.

    • Answer You could but not at max graphics, its more for business or work, you can play older games on it but the memory and core are not really built for gaming. for that i would suggest a good priced Acer or Razor laptop, Acer being the cheapest and razor being the gaming laptop to see the max potential for a good gaming experience.

      Answered by Nomad360

  • QuestionHow much does it weigh?

    Asked by K.

    • Answer I purchased the base model, it weighs 3.5 pounds.

      Answered by Abuela84010

  • Questioni just unboxed this brand new.. is it supposed to have a short battery life and heat up quickly??

    Asked by Abee.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81X800ENUS, ships with a Integrated 35Wh, Lithium-Polymer Battery, which within this configuration, has a battery life of up to 7 hours, depending on the work the device is performing. Be sure all Operating System updates have downloaded and installed. The update process will use more battery life than normal. Heavy workloads like installing updates will increase system heat. This is normal. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

      Answered by Lenovo Product Expert

  • QuestionWhen will this computer stop receiving updates. This may be called End Of Life, End Of Service, or Automatic Update Expiration - I'm not sure.

    Asked by Potentialbuyer.

    • Answer This Lenovo IdeaPad 3 15 laptop, model number 81X800KLUS, ships with the latest version of Microsoft's Windows 11 S-Mode, 64-bit Operating System Version and will continue to receive updates from Microsoft for approximately the next 10-years or until Microsoft updates this plan.

      Answered by Lenovo Product Expert

  • QuestionI need a replacement charger for this laptop. What is the part number for the charger that came with it & what are the specifications- 65W or 45W? 4 mm pin? I bought a universal charger online and none of the tips fit this laptop well.

    Asked by KimC.

    • Answer 65W, cannot find pin size, Model #ADLX65CCGU2A Hope this is helpful.

      Answered by Anonymous

  • QuestionCan it be used for Photoshop and illustrator?

    Asked by Anonymous.

    • Answer Yes, the internals are sufficient for general graphic design but for the more sophisticated design it may be recommended to get a more powerful processor.

      Answered by Vanitt