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Page Showing 1-20 of 148 questions
  • QuestionThis was 420 dollars now it's 650 why did the price change.

    Asked by Void.

    • Answer Because the deal is over.

      Answered by CaptainObvious

  • QuestionSpecs page says memory is expandable to 8GB max, but answers here from Lenovo say the memory is expandable to 16GB, not 8GB. So, # of RAM slots available? Single or dual channel configuration? What is max ram? Any ram soldered (and if so, how much)?

    Asked by DNADoc.

    • Answer This is a response to the Lenovo rep who answered my question above. You stated: "16GB max offering / 2400MHz DDR4, 4GB memory soldered to system board, one DDR4 SO-DIMM socket." The PDF spec sheet you've pointed me to specifically states: "16GB max offering / 2400MHz DDR4, optional 4GB memory soldered to systemboard, one DDR4 SO-DIMM socket" If, as you are saying, there IS 4GB soldered to the board (because again, the spec sheet says that's OPTIONAL), then how, exactly, are we getting to 16GB max? Given that 12GB RAM sticks don't exist (as far as I know), I am guessing that there is NOT actually 4GB soldered to the motherboard, no dual channel, and in fact, there is only a single, user-upgradable RAM slot that can handle 16GB max. Can you please tell me if that is correct or not? Thank you.

      Answered by DNADoc

  • QuestionHi, would this laptop work for installing steam and steam games? And would they be playable? Just smaller games on steam?

    Asked by Colton.

    • Answer Hi Colton, You will definitely be able to install Steam and Steam games with this laptop. I wouldn't expect to play all AAA titles on high settings with this hardware, but if you keep settings/resolutions in check I think you'll be fine. I've owned other laptops with an i5 and 1650 (Nitro 5, for example), and it played games from steam perfectly well. Hope that helps a little.

      Answered by DNADoc

  • QuestionHow bright is the screen and what is the color gamut?

    Asked by BPSmurf.

    • Answer Hello, The Lenovo IdeaPad L340 Gaming Laptop model #81LK01MSUS features a 15.6" FHD (1920 x 1080) IPS, anti-glare, 250 nits 45% color gamut display. This information and more can be found on the Lenovo product page, here is the link https://www.lenovo.com/us/en/laptops/ideapad/ideapad-gaming-laptops/IdeaPad-L340-15IRH-Gaming/p/88IPL301161

      Answered by Lenovo Product Expert

  • QuestionDoes this have a built in microphone?

    Asked by cctobias.

    • Answer Yes the IdeaPad L340 15" gaming laptop model # 81LK01MSUS has a built in mic

      Answered by Lenovo Product Expert

  • QuestionDoes this ship with an operating system? If so, which one?

    Asked by PotentialCustomer.

    • Answer Hello, Thank you for your question. Yes! The Lenovo IdeaPad L340 15" Gaming Laptop model # 81LK01MSUSSKU ships with Windows 10 Home.

      Answered by Lenovo Product Expert

  • QuestionHow can I find update bios file and driver's?

    Asked by Nazir9999999.

    • Answer You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan” In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up.

      Answered by Lenovo Product Expert

  • QuestionThe title says 128 GB Solid State Drive but the specifications say it is 256 SSD, which is it?

    Asked by MiGuy.

    • Answer The Lenovo IdeaPad L340-15 Gaming Laptop ships with a 256GB solid state hard drive.

      Answered by Lenovo Product Expert

  • QuestionHow many Hz is the screen? also, is the storage upgradable?

    Asked by Josue.

    • Answer 60Hz, you can easily upgrade the ram and storage in this laptop. Dont listen to the clueless lenovo novice replier calling himself an expert. There are laws in USA to protect you when upgrading your own device.

      Answered by Antics

  • QuestionHello! does it have place to put HDD ?

    Asked by Mukhammad.

    • Answer Yes it does. Laptop came with the HDD caddy, but not the HDD cable.

      Answered by certifiedtech

  • QuestionI ordered this laptop two weeks ago and it said it was expected to ship today but now it just says, "we will let you know when it ships." Does anyone know how long it will take?

    Asked by Evan.

    • Answer I was told by Best Buy customer service to be patient and wait another 10-17 business days. Are they joking??

      Answered by PissedOffBob

  • QuestionHow long did it take to receive the product once order is placed?

    Asked by MarT.

    • Answer I ordered on Oct. 27th and UPS tracking has it arriving on the 13th of Nov.

      Answered by CustyMcCustomer

  • QuestionWhy is it taking so long to ship? when would it get delivered?

    Asked by JoyN.

    • Answer I don't know but it is not looking too good for me. They said it would ship yesterday but now it is delayed and if it does not ship by next Monday then they are canceling my order. So I am pretty annoyed with the shipping right now.

      Answered by Customer

  • QuestionWhat year computer Is this ?

    Asked by Mike.

    • Answer 2019

      Answered by CKH44

  • QuestionDoes the audio jack only work for headphones, or does it work for headset microphones too?

    Asked by Garrick.

    • Answer The Lenovo IdeaPad L340-15 Gaming Laptop, model number 81LK01MSUS, ships with a combo 3.5mm Audio Jack which supports both Audio-Out and Audio-In for a compatible headset.

      Answered by Lenovo Product Expert

  • QuestionIs this computer good for editing videos for youtube channel?

    Asked by Jss75.

    • Answer That will depend on the requirements and compatibility of the editing software you will be using. The Lenovo IdeaPad L340-15 Gaming Laptop, model number 81LK01MSUS, ships with Windows 10 Home 64-bit Operating System. We recommend you check with the editing software publisher's web sites of the specific software you will be using, for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionHello, what is the VRAM?

    Asked by Jays.

    • Answer The Lenovo IdeaPad L340-15 Gaming Laptop, model number 81LK01MSUS, ships with the NVIDIA GeForce GTX 1650 GPU with 4GB GDDR5 RAM dedicated on the card.

      Answered by Lenovo Product Expert

  • QuestionIf I want to add another 8 gb ram, can I purchase any brand or is it a specific brand I can purchase and have a professional install it?

    Asked by Anonymous.

    • Answer No I just received it laptop today and can confirm that it is single channel you'll need to buy one 16 gb stick

      Answered by Lars

  • QuestionHello I am here to ask if you can plug in extra monitors and if you can connect a WIRELESS controller?

    Asked by Controller.

    • Answer The Lenovo IdeaPad L340-15 Gaming Laptop has one HDMI-Out port for connecting an external monitor. This model ships with Bluetooth 4.1 version capability. Regarding connecting external peripherals to this computer, that will depend on the requirements and compatibility of the device you want to connect. We recommend you check with the peripheral device's manufacturer's web site for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionWhat operating system? Windows? Does it have Wifi and Bluetooth?

    Asked by Rina.

    • Answer The Lenovo IdeaPad L340-15 Gaming Laptop, model number 81LK01MSUS, ships with Windows 10 Home 64-bit Operating System. It has 5G, Wide-Range/High Speed 2x2 802.11AC WiFi and Bluetooth 4.1 Version capability built in.

      Answered by Lenovo Product Expert