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Page Showing 1-20 of 129 questions
  • QuestionDoes it come with the stylus pictured?

    Asked by Jollie.

    • Answer No, it does not come with a stylus.

      Answered by CommunityAnswer

  • Questionbought recently and have noticed it runs very hot on the bottom. also just crashed on me, perhaps due to the extreme heat. it came right back on when powered up and seems to be working fine, but I lost my work. is this a known issue or is mine defective?

    Asked by gads.

    • Answer Wanted to answer for others that may have this question. Lenovo's answer is not accurate. After following all of Lenovo's instructions and suggestions, I was told I likely had a defective model and I went ahead and exchanged it for a new unit. However, just as the old one, the new unit got and stayed extremely hot at the bottom left immediately out of the box upon installing Windows updates. And when I say hot, I mean that at its worst, you CANNOT have it on your lap. Even when not at it's worst, the heat is quite uncomfortable and I find myself constantly trying to find ways to keep the bottom left off my legs. It has been about 30 minutes since installation and it is still very hot. The vent was not covered at any time. I wasted my time (and Lenovo and Best Buy money) exchanging units as the extreme heat is obviously an innate part of how this laptop runs. I searched the word "hot" in the reviews just now and found others noting the same issue. It's a shame because I'm quite picky and, even with some lagging/glitchiness occasionally and no HDMI port, I otherwise really like this laptop, particularly for the price when on sale. I will have to consider whether it is worth keeping knowing it will run so hot and require a lap desk if needed for lap use. I expect the heat will also decrease battery life over time (according to Lenovo's own information on factors that impact battery life). Buyer beware.

      Answered by gads

  • QuestionIs the display brightness 250 or 500 nits on this model?

    Asked by Restorationnut.

    • Answer The Lenovo Yoga C740-15, model number 81TD0005US , ships with a IPS LCD w/LED Backlight HDR screen, with a resolution of 1920 x 1080 (FHD) and a brightness level of 500 nits.

      Answered by Lenovo Product Expert

  • QuestionJust bought two weeks ago and webcam isn't working. Anyone else having this issue?

    Asked by JaysWife.

    • Answer The Lenovo Yoga C740-15 model number 81TD0005US, ships with a built in Privacy Shutter over the web cam. You can manually open the Privacy Shutter by sliding the shutter off the web cam lens. Here is a Product Tour video that displays the Privacy Shutter and how to open it: https://www.youtube.com/watch?v=i7gquhzeAhQ

      Answered by Lenovo Product Expert

  • QuestionHow do I hookup an external monitor that has a HDMI cable to this laptop?

    Asked by Slate.

    • Answer You will need a USB-c to HDMI adapter like this one, there are many varieties available, this is just one example: https://www.bestbuy.com/site/insignia-6-usb-c-to-4k-hdmi-cable-black/6354090.p?skuId=6354090

      Answered by Lenovo Product Expert

  • QuestionThis model 81TD005US appears to be unique to Best Buy and not in any of the Lenovo reference or accessories tools. I am interested in using one of the Lenovo USB docks for VGA video, additional USB ports and hopefully charging. Which docks can do this?

    Asked by Jeff.

    • Answer You can use any USB 3.0 or USB-c universal port replicator with the Lenovo Yoga C740-15. Here is one example of a USB 3.0 universal port replicator, there are many varieties: https://www.bestbuy.com/site/startech-com-dvi-dual-monitor-usb-3-0-docking-station-black-silver/4686048.p?skuId=4686048

      Answered by Lenovo Product Expert

  • QuestionCan I plug a Microphone the 3.5mm headphone jack? I have a 3.5mm mic that I use on my Canon camera, will it work if I try to record something directly to the computer?

    Asked by Cindy.

    • Answer Yes. The Lenovo Yoga C740-15 model number 81TD0005US, ships with one 3.5mm combo audio jack with microphone capabilities as well as audio out capabilities.

      Answered by Lenovo Product Expert

  • QuestionDoes this have a sd card reader port?

    Asked by Imee.

    • Answer Imee.... these newer solid state drive computers do not have an sd card reader port (Best buy sellsl USB card readers ($15.00 to $40.00) that would just plug into the USB on the computer. This computer also does not have a CD/DVD Drive. You can purchase an external USB connected DVD/CD player ($40.00 at Best Buy.) In addition to that, there is no Ethernet connection port. You will need Wi-Fi to use the internet or buy a USB Ethernet adapter ($25.00 at Best Buy.) These computers are really unbelievably fast and well made with a great high definition screen but it does not offer a large storage hard drive. If you have thousands of pictures and videos etc. ... You you will need more storage you can buy an external usb solid state hard drive (not terribly expensive) but for most applications it isn't necessary. Bottom line these are great computers for the price and Best Buy is an excellent place to buy it. They stand behind the sales with great pricing! I know because I purchased a new computer that crashed after 1 day. I returned it a few days later and with no questions asked they immediately gave me a brand new one, after I showed them it crashed and it failed to reboot.

      Answered by JCKR

  • QuestionWhere is the camera placed on this model? at the top of the screen?

    Asked by Anne.

    • Answer Yes. The Lenovo Yoga C740-15 has a 720p (HD) webcam built into the middle of the top bezel of the screen. This webcam has a manual Privacy Shutter built in. If there is a red dot over the webcam lens, the Privacy Shutter is closed and the webcam can not be operated. There is a small slider directly above the webcam lens. Slide the tab to the right to open the Privacy Shutter. When the red dot over the webcam lens disappears, the Privacy Shutter is open and the webcam is operational. Here is a link to a Yoga C740 Series Product Tour YouTube video that highlights the webcam and Privacy Shutter: https://www.youtube.com/watch?v=i7gquhzeAhQ

      Answered by Lenovo Product Expert

  • QuestionJust bought this laptop approximatly 3 weeks ago. The battery life states that it can last up to 15 hours. I only use this laptop for minimal work for school. However the battery life only lasts me about 2.5 hours. Why is the battery life so short??

    Asked by Mel.

    • Answer You are correct, the Lenovo Yoga C740-15, model number 81TD0005US, ships with a 3CELL_60.3WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 15 hours, depending on the work the device is performing. If you are only getting 2 to 3 hours of battery life, first be sure that Battery Conservation Mode is turned off. This power management setting is used only when the laptop is plugged in all the time. It prolongs overall battery life by charging the battery to only 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Additionally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a higher rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. Also, be sure there are no programs running in the background on your computer that you don't want running. These background programs drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Finally, if the issue continues, we recommend you call Lenovo Tech support for more help with your specific issue at: 877-453-6686.

      Answered by Lenovo Product Expert

  • QuestionIs the monitor capable of 1024 x 768 resolution and does it have a CD-ROM?

    Asked by Bear.

    • Answer The screen on the Lenovo Yoga C740-15 model number 81TD0005US, is a HDR, IPS LCD w/LED Backlight screen, with a maximum resolution of 1920 x 1080 (FHD) and a brightness level of 500 nits.

      Answered by Lenovo Product Expert

  • QuestionThis model seems to have 2 USB Type-C ports. Is it possible to use one port for power and the other port for HDMI output via adapter at the same time? (I have read only 1 port is capable of power and display in some reviews)

    Asked by mmmutlu.

    • Answer I believe that the usb c closest to the hinge is the power source. It is possible the other usb c port can use a HDMI to c port adapter. This port should be hgh speed data. However, I have not tried it. Good luck!

      Answered by JohnPaul

  • QuestionDoes the i7 version have mu mimo or a dedicated graphics card?

    Asked by Redline9.

    • Answer Hello, the Lenovo Yoga C740 15" 10th gen i7 has integrated graphics

      Answered by Lenovo Product Expert

  • QuestionI do not want Amazon Alexa. Can it be deactivated? If not, I will find another place to buy this computer.

    Asked by Sage.

    • Answer Although The Lenovo Yoga C740-15 has Alexa Capability, Alexa is not installed or activated automatically on the computer, the user must install and activate the service. Here is a link to more information about Alexa on the Yoga C740-15: https://support.lenovo.com/us/en/solutions/ht506718

      Answered by Lenovo Product Expert

  • QuestionWhich screen does this C740-15 (model #81TD001YUS) come with: the a) anti-glare, 250 nits, or the b) glossy, HDR 400 with Dolby Vision, 500 nits? Thanks in advance.

    Asked by Mulberry.

    • Answer The Lenovo Yoga C740-15, model number 81TD001YUS, ships with the HDR, IPS LCD w/LED Backlight screen, with a resolution of 1920 x 1080 (FHD) and a brightness level of 500 nits, with Dolby Vision. Here is a link to more information about model number 81TD001YUS: https://psref.lenovo.com/Detail/Yoga/Yoga_C740_15IML?M=81TD001YUS

      Answered by Lenovo Product Expert

  • QuestionI read that in order to see 49 people at a time on Zoom, I need a computer with a “dual core processor”. Does this laptop have that?

    Asked by Jules.

    • Answer This unit will more than take care of your requirements. Also, and you likely know this...there's a setting in Zoom to help maximize your participant view per screen.

      Answered by Kes806

  • QuestionIs this a good laptop to edit videos from my gopro hero 8?

    Asked by Merker84.

    • Answer That will depend on the requirements and compatibility of the editing software you will be using. We recommend you check with the editing software publisher's web site for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionCan the memory be upgraded ? For example if I purchase one with 8gb what is the maximum I can upgrade to ?

    Asked by Memory.

    • Answer No. The Lenovo Yoga C740-15 ships with 12GB RAM soldered to the motherboard.

      Answered by Lenovo Product Expert

  • QuestionCan I attach a second monitor to this laptop since it doesn't have an HDMI port?

    Asked by Russell.

    • Answer Hi Russell, yes! To attach a second monitor to the Lenovo Yoga C740 model #81TD0005US you will need a USB-Type C to HDMI adapter like the one featured in this link. https://www.bestbuy.com/site/j5create-usb-type-c-to-hdmi-video-adapter-gray-white/6201446.p?skuId=6201446

      Answered by Lenovo Product Expert

  • Questionif i take a selfie how many pixeles . i can get -

    Asked by alex.

    • Answer The Lenovo Yoga C740-15 ships with a 720p webcam.

      Answered by Lenovo Product Expert