Questions & Answers
- Model:
- LP1419IVSM
- |
- SKU:
- 6354675
Q: QuestionHow long is the power cord on this machine?
Asked by Melbeth.
- A:Answer about 5 feet
Answered by JinnaL
Q: Questionwhat are the dimensions of the window vent kit? What is the size of the vent hose?
Asked by James.
- A:Answer Hi there James! Thanks for reaching out. For the LG - Smart Portable Air Conditioner Model: P1419IVSM The window installation kit allows you to install the air conditioner in most vertical-sliding windows 23” to 60” wide, or horizontal-sliding windows from 23” to 60” high. For longer window openings, assemble and adjust the panels to fit the window opening. Use Mounting plate screws (included) to fix the panels together at the proper length. For best results, keep the vent hose as short and straight as possible. However, shape the diffuser end of the vent hose into an inverted U shape just inside the window to allow any rain or condensation to drain out the window. Has a 5" Diameter. `Jai.
Answered by LG Digital Customer Care
Q: QuestionHow long is the hose? We usually pull the ac away from the window to get further air flow. We have used LG portables before but not with pre-attached hose.
Asked by Deni.
- A:Answer Greetings, Deni! The LG Smart Portable Air Conditioner exhaust hose is generally between 5 and 7 feet. Thanks. ~Rita
Answered by LG Digital Customer Care
Q: QuestionDo you have to put water in this model?
Asked by Rq.
- A:Answer Hi there. Thanks for reaching out. During Cool or Fan Mode (in low humidity), there should be no need for drainage. The air conditioner is designed to operate with some moisture in the collection tank to help increase its efficiency. `Jai.
Answered by LG Digital Customer Care
Q: QuestionJust started using this again as the temperature rises, noticed some noises occasionaly to find out that it's spitting ice, why is this happening?
Asked by CvDudeGaming.
- A:Answer Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. Please reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. A Agent will be happy to hear from you. Thank You! `Jai.
Answered by LG Digital Customer Care
Q: QuestionIs it possible to get a narrower window kit? I love my unit and want to use it in a second different room with a 20” window. Third-party kit would be fine.
Asked by Dana.
- A:Answer Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
Answered by LG Digital Customer Care
Q: QuestionIs this the same as model #LP1022FVSM?
Asked by TWEINC.
- A:Answer Hello, yes it is.^Venette
Answered by LG Digital Customer Care
Q: QuestionCan you recommend where I can get a replacement window vent kit for this model of LG portable a/c. Thank you.
Asked by Pearly.
- A:Answer Please look for distributor servicing your area: Eastern Time Zone: C.E Sundberg Company (800-621-9190) www.sundbergamerica.com Mar-Cone Appliance Parts Company (866-678-9132) http://marcone.com Central Time Zone: Dey Appliance Parts Service (800-397-1339) www.deydistributing.com Encompass Supply Chain (855-371-0084) www.encompass.com ALL Areas Reliable Parts 877-733-9241 https://www.reliable parts.com/ Trible's 800-874-2527 www.tribles.com All Brands Appliance Parts 877-836-1981 http://www.allbrandonline.com.^Venette
Answered by LG Digital Customer Care
Q: Questiondoes this have the part that enables you to secure exhaust in a sliding glass window
Asked by john.
- A:Answer The window installation kit allows you to install the air conditioner in most vertical-sliding windows 23” to 60” wide or horizontal-sliding windows from 23” to 60” high. ^Daphane
Answered by LG Digital Customer Care
Q: QuestionI want to use this unit in a vertical sliding door. Do you have a kit for this. Thanks
Asked by Ellie.
- A:Answer We do not make kits for vertical-sliding doors for the LG 14, 000 BTU Smart Portable Air Conditioner - White, Model # LP1419IVSM. The standard height of sliding doors is 80 inches tall, and the window installation kit that consists of a window vent panel and extension panels for this unit can be adjusted to fit in in horizontal-sliding windows 60 inches high so you could purchase another 23" extension panel if you can secure it in your vertical-sliding door...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhere does the condensate go? Out the window or in a tray / receptacle ?
Asked by Aktrom.
- A:Answer Hi there, Aktrom. Thank you for sharing your inquiry with us. We understand your inquiry about your LG LP1419IVSM portable air conditioner’s condensate handling. This model features a self-evaporating design—most of the moisture the unit collects is sent back into the hot-air exhaust and discharged out the 6″ exhaust hose you’ve routed through your window. In typical cooling mode, you won’t need to empty any tray or receptacle. However, if you’re operating in very high humidity or in “Dry” mode for extended periods, the internal condensate reservoir can fill up. In that case, simply: Turn off and unplug the unit. Locate the small drain plug on the back near the bottom. Remove the plug and allow any collected water to flow into a shallow pan or bucket. Replace the plug securely before restarting the AC. https://www.bestbuy.com/site/lg-14-000-btu-smart-portble-air-conditioner-white/6354675.p?skuId=6354675 We hope this helps you enjoy uninterrupted cooling! If you’d like further assistance or have any other questions, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIs there away to have the fan turn off when it has reached the target temperature on the LP1419IVSM?
Asked by kb7357.
- A:Answer The LG 10,000 BTU (SACC) / 14,000 BTU (ASHRAE) DUAL Inverter Smart Wi-Fi Portable Air Conditioner, Model # LP1419IVSM does not have an Energy Saver mode where the fan and the compressor turn off when the air conditioner reaches the set temperature and then have the fan turn on approximately every three minutes to allow a sensor to accurately determine if more cooling is needed...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan I use a longer exhaust hose than the one it comes with? What diameter would I get? Is the exhaust hose it comes with easy to remove?
Asked by Horse.
- A:Answer Hello there. Thank you for sharing your inquiry about your LP1419IVSM portable air conditioner. We understand your situation and appreciate your interest in ensuring the optimal installation of your unit. Yes, you can use a longer exhaust hose than the one it comes with, provided that the extended hose matches the necessary specifications to maintain effective performance. Typically, the exhaust hose is designed with a standard diameter—usually around 5 inches—to ensure proper airflow and efficient operation. For any replacement or extension, we recommend using a hose that has the same diameter as the original. Regarding the hose itself, it is designed to be user-friendly and easy to remove. As a troubleshooting tip, if you decide to use a longer hose, please make sure that the hose is installed with minimal bends or kinks to avoid any restrictions in the airflow, which is crucial for maintaining the unit's cooling efficiency. https://www.lg.com/us/air-conditioners/lg-lp1419ivsm-portable-air-conditioner#pdp_specs For more detailed guidance or if you have any additional questions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your engagement and thank you for choosing LG. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDo I have to worry about blowing a fuse?
Asked by BB.
- A:Answer Hello, BB. The LG 10,000 BTU (SACC) / 14,000 BTU (ASHRAE) DUAL Inverter Smart Wi-Fi Portable Air Conditioner, Model # LP1419IVSM must be plugged into a dedicated, standard 120V , 3-wire grounding receptacle rated 15A / 120 VAC / 60 Hz, protected by a 15 A, time delay fuse or 15 A, circuit breaker. Common causes of a fuse for a portable air conditioner tripping or blowing include an overloaded circuit due to multiple appliances or devices being plugged into a socket that shares the same circuit as the socket you are plugging the portable air conditioner to. When multiple appliances or devices are connected to the same circuit, the total power draw can exceed the circuit’s capacity. This can cause the circuit breaker or fuse to trip, cutting off power to the entire circuit. A dedicated circuit is an electrical circuit designed to transmit an electrical current to one major appliance. It is different from a shared circuit, which splits electrical currents into multiple loads. A dedicated circuit is set aside with a specific purpose and has its own circuit breaker in your electrical box. It is intended for use with a single appliance or outlet. Dedicated circuits ensure proper electrical demands are met and prevent safety hazards. If the fuses in your circuit are too small, they will blow prematurely even when the air conditioner is operating normally. Damaged or loose wiring can create a short circuit, which can trip the fuses and can create electrical resistance, leading to excessive heat buildup. This can cause the fuse to blow as a safety measure to prevent electrical fires...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionI would like to cool my garage that doesn’t have a window. Can this portable AC be used or will I have to drill a hole in the wall for ventilation? Also, what options are there for a longer hose?
Asked by Carri.
- A:Answer Hello, Carri. The LG 10,000 BTU (SACC) / 14,000 BTU (ASHRAE) DUAL Inverter Smart Wi-Fi Portable Air Conditioner, Model # LP1419IVSM has to be vented to the outside to cool the room it is installed in so it requires a window. Portable air conditioners efficiently cool down specific rooms by extracting heat and moisture from the air, thus necessitating the expulsion of that hot air to maintain optimal functioning. This is why venting through a window is crucial for these units. Venting hot air outside not only enhances the cooling performance but also significantly improves energy efficiency. Without a proper venting system, the air conditioner will merely circulate warm air back into the room, leading to increased energy consumption and potential discomfort. A flexible exhaust hose and a window installation kit are included accessories with the air conditioner. The length of the exhaust hose is built to the product's specifications and cannot be extended, modified or replaced with your own longer hose. After installation, the Hose length is approximately 35.5" or less for best performance. It should not be extended beyond this length as it can cause back pressure resulting in stress to the compressor. This could cause a loss in efficiency, and possibly compressor failure...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this unit also a heater?
Asked by Carri.
- A:Answer Hi there, Carri. Thank you for sharing your experience with us regarding your LG LP1419IVSM portable air conditioner. We understand your situation and are here to help. Based on our official LG resources, this model is designed solely for cooling and dehumidification and does not include a heating function. As a troubleshooting step, please double-check that your unit is set to the proper cooling mode on your remote control to ensure it’s operating as expected. https://www.lg.com/us/air-conditioners/lg-lp1419ivsm-portable-air-conditioner#pdp_specs For further personalized assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore additional solutions with you. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow do you drain the condensate on this air conditioner?
Asked by Porter.
- A:Answer There is a cap that you unscrew on the back/bottom of the unit that lets the condensate drain out, though it sounds like it doesn't need to be drained often.
Answered by LisaB
Q: QuestionHow cold can you set it for? Whats the lowest temp?
Asked by DJB8.
- A:Answer Hey DJ, this portable AC unit can be set to a minimum of 60 degrees Fahrenheit. ^Chris .
Answered by LG Digital Customer Care
Q: QuestionHow easy is it to move this "portable" unit from room to room? I'd like to use it in my bedroom, mainly. However, I'd like to move it to the guest room at times. Also, may I vent the unit through a screen? TY!
Asked by ErinF.
- A:Answer You can vent it through a screen. It would take a little effort to move the window panel and the unit itself is ~70lbs (but it does have little caster wheels). It would be a lot easier to move if the window sizes are the same in your bedroom and the guest room, if not you'll need a screw driver to adjust the panel
Answered by LisaB
Q: QuestionThe Specs on the website state that a window mounting kit is included and when you click the icon next to the price it says that the window kit is NOT included. Please provide a definitive answer if a window mounting kit is included or not.
Asked by JosephP.
- A:Answer Hi there! I understand the confusion regarding the window mounting kit for the LP1419IVSM model. The specifications indicate that a window mounting kit is included with the unit. If you are seeing conflicting information on the website, it may be due to a technical error. Please rest assured that when you purchase this model, it should come with the necessary window mounting kit to facilitate installation. If you have any further questions or concerns, feel free to reach out to us or contact your retailer for clarification. We're here to help! —Avril
Answered by LG Digital Customer Care
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