“Manual says when the extra water is chosen that will be the default for that cycle but mine not working that way. I have to watch cycle until it gets to wash and pause cycle, choose extra water, and restart again. Is my machine defective?”
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I don't know much about the extra water default feature but will share my experience with you: For the first loads I did on my new machine (bed sheets), I expected the water level in the wash cycle to come up to the top of the wet laundry (as described in the information booklet). It didn't. When I called the 800 number, the woman there told me to press the "more water" button and also to press the "add fabric softener" button - even though I was not adding softener. That worked pretty well on other normal loads until I decided to wash a single king size blanket. Using the bedding cycle and not pressing either of the additional buttons, the water did not stop at the top of the wet blanket - but filling continued to the very top of the drum - higher than on any load before. The third time this happened, I called the LG 800 number again to find out how to lower the water level and prevent water waste, and did the "diagnostic" test with the cell phone facing the control panel. Was told it all looked OK and was asked what kind of water hoses hooked the machine to the faucets. My answer: metal clad as recommended by the store and installers. After a pause on hold, she came back to say that only rubber hoses should have been used as the metal on the hoses interfered with the water sensor on the washing machine. When I reported this to the store (Best Buy in Park City, UT), the assistant manager told me they always sold the metal-clad hoses with their machines and had never heard of this before. He said he would check with the LG Rep, and when he called me back, he suggested they replace the machine and install the new one with rubber hoses to be on the safe side. They did and all seems fine so far. Good luck
Sorry, there was a problem. Please try again later.You don't have to wait till the cycle gets to wash. I can pause the washer even when it's sensing and choose the Water Plus option, then hit pause again to restart the washer. Mine did keep Water Plus as a default when I selected that same cycle. I can't verify it did retain it every time, since I'm focused on making sure the option is chosen. Try selecting Water Plus right after the cycle starts in the sensing cycle.
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