Questions & Answers

Q: QuestionIs the bottom drawer a warming drawer?

Asked 6 years ago by jen.

• A:Answer On the unit that I purchased, it is not a warming drawer. It is a slide out pan holder. The oven does have a warming setting.

  Answered 6 years ago by VictorVerified Purchase

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Q: QuestionDoes this oven have a cleaning mode using high heat with a door locking mechanism?

Asked 5 years ago by PMPolito.

• A:Answer Yes it does. It has both cleaning methods. It has easy clean where you can spray the inside with water and it heats for a short time at a lower heat and you wipe it out once the oven has cooled. Even though I stay on top of keeping my oven clean, I have not found this method to be very useful. It just does not get hot enough to clean the grease splatters. The second method is the true self clean that takes a few hours at high heat with the door locked tight. I wipe it out really well after it cools and the oven is back to new.

  Answered 5 years ago by JasmineVerified Purchase

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Q: QuestionCan the convection be turned off and be used as a standard oven? Thanks

Asked 5 years ago by Keith.

• A:Answer Yes the oven has all kinds of options, including the proof option

  Answered 5 years ago by FredsterVerified Purchase

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Q: QuestionIs there anything to do about the whistling noise from the convection fan?

Asked 5 years ago by Timothj.

• A:Answer We would be happy to see what's going on. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionIs the stainless finish the common stainless finish, or is it "textured stainless"?

Asked 4 years ago by Anonymous.

• A:Answer Regrettably, we are not clear what you are referring to as a "common stainless Steel finish" or a "textured Stainless". The Stainless Steel finish on the LG 6.3 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Range with ProBake Convection® and EasyClean® - Stainless Steel, Model # LSD4913ST has a brushed semi-gloss appearance with a visible "grain". It is type 304 Stainless Steel...^IFV

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI'm considering replacing my maintenance-nightmare Dacor Dual-Fuel range with this LG model. One of the more minor issues I've had with the Dacor is that the "low" flame is still way too high for low simmering. Does this LG have a truly "low" flame?

Asked 5 years ago by Freckles.

• A:Answer The LG has a simmer burner that has a low flame. I use it all of the time for soups and just keeping things warm while I am finishing other things for a meal and love it. However I don’t think you could put something like a thicker sauce on for hours and walk away.

  Answered 5 years ago by JasmineVerified Purchase

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Q: QuestionDoes this need a vent hood or can it be down vented?

Asked 5 years ago by Belladonna.

• A:Answer Air openings are located at the rear of the cooktop, at the top and bottom of the oven door, and at the bottom of the LG 6.3 cu. ft. Slide-In Smart Dual-Fuel Electric Range with ProBake Convection Oven and Wi-Fi in Stainless Steel, Model # LSD4913ST through which it vents. Most residential building codes do not require a range hood above a stove or cook top, but you’d be wise to ensure your locale is not the exception. Range hoods are designed to collect airborne grease, moisture and cooking odors. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan this range be used with propane?

Asked 6 years ago by OregonKay.

• A:Answer Yes, I have it connected to propane there is a converter that came with it and my propane company hooked it up quickly.

  Answered 6 years ago by NannbVerified Purchase

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Q: QuestionWhat clearance is required from the burners to a microwave/vent unit installed over the range?

Asked 6 years ago by tehoff.

• A:Answer There should be a 30" minimum distance between the cooktop and the cabinets or microwave above the unit. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionHow do I broil with this oven?

Asked 6 years ago by Dawn.

• A:Answer Information regarding using the broil setting on your range can be found in the owner's manual on page 37. https://www.lg.com/us/support-product/lg-LSD4913ST#manuals ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionHello, Sorry, have a question for you please. We just purchased this range and are about to install it. The spec says it uses only 17.5 Amp. That seems to be quite low for an electric oven. Is that accurate? Sorry for the dumb question. Thanks!

Asked 3 years ago by Philip.

• A:Answer Excellent question! We recommend purchasing a power supply cord kit capable of 40 ~ 50 amps where a 120/240 minimum volt range is required. You can find more details located on page 2 of the spec sheet: https://www.lg.com/us/support/products/documents/LSD4913ST-Spec-Sheet.pdf. ^Jennifer

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit come standard with a converter for propane? If not, how much is the converter?

Asked 4 years ago by Harvey.

• A:Answer Yes, the range comes with LP nozzle conversion kit. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the unit automatically come with LP conversion kit?

Asked 5 years ago by david.

• A:Answer The LG 6.3 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Range with ProBake Convection, Model # LSD4913ST ships from the factory with the LP Conversion Kit attached on the back of the range oven...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan the electric start be converted to battery start?

Asked 5 years ago by Batstart2.

• A:Answer The Electronic ignition system in the LG 6.3 cu. ft. Smart wi-fi Enabled Dual Fuel Slide-in Range with ProBake Convection® and EasyClean®, Model # LSD4913ST cannot be converted to battery start...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionDo you have a duel fuel range in white

Asked 6 years ago by Dar.

• A:Answer The LSD4913ST is a duel fuel range but it is not available in white. We would be happy to help you find a range that best fits your needs. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionI need an LG gas stove with a 15 inch cabinet clearance to the left of the stove

Asked 3 months ago by Anonymous.

Q: QuestionJust got our new Dual Fuel Range. I found that the cooktop surface is very rough and lint from my cleaning rag sticks to the stovetop. How do you clean it? Why would it be left so rough instead of having a smooth polished finish?

Asked 2 years ago by Deb7.

• A:Answer I’ve not experienced that, however I’m using a damp paper towel.

  Answered 2 years ago by MaryKVerified Purchase

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Q: QuestionThe range amp rating is 17.5A but the installation instructions say it needs a 40A circuit to install. My circuit is only 30A - will this be OK?

Asked 2 years ago by Shmugshug.

• A:Answer Hi, Amp Rating at 208V 15.2A and Amp Rating at 240V 17.5A or Electrical requirements 4.2 kW 120/240 VAC or 3.2 kW 120/208 VAC. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionI have a jenn air dual range I want to replace. I need to continue to use the downdraft already installed. Will the LG be compatible with any type of downdraft already in place?

Asked 2 years ago by patricia.

• A:Answer Hello there. We recommend to use/get a LG range hood so they will be compatible. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this oven have sous vide or air fry?

Asked 2 years ago by Anonymous.

• A:Answer No it does not have.^Venette

  Answered 2 years ago by LG Digital Customer Care

  
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