Questions & Answers

Q: QuestionHow do you get the "charge out" feature to work? When I plug my charger into the speaker and into my phone it does not charge, even after I switch the source.

Asked 8 years ago by Michael.

• A:Answer The USB out on the speaker is labeled 5V and 0.5A, meaning only 2.5W. A lot of mobile devices these days want 5W or even 10W to charge. If your phone is looking for a higher power output, the AQ11 may not be able to more than trickle charge it.

  Answered 8 years ago by Jaron

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Q: QuestionHow do you unlock the speaker? I don’t know how it got locked.

Asked 8 months ago by LifeproofAQ10.

• A:Answer There should be a switch below the power button to switch from locked to unlocked with a little picture of a lock

  Answered 8 months ago by Anonymous

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Q: QuestionI purchased one of these but the charger was not in the box. What kind of charging cable do I need to charge it?

Asked 4 years ago by Mug.

Q: QuestionHow come my phone connects but than it shuts the bluetooth off I just purchased it the other day so what should I do

Asked 6 years ago by Chuck.

Q: QuestionWhen are the AQ11's going to be available for purchase?

Asked 8 years ago by Availability.

• A:Answer they are available now! hurry up before they are all gone!

  Answered 8 years ago by stevefromtheburbs

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Q: QuestionPurchased the LifeProof Aquaphonics AQ11 and absolutely love it but can't find my power cord. Is there a replacement cord I can purchase?

Asked 7 years ago by Anonymous.

• A:Answer You can buy a universal charger that they sell at Best Buy. It’s no more than $20

  Answered 6 years ago by PacoSVerified Purchase

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