“How do you get the "charge out" feature to work? When I plug my charger into the speaker and into my phone it does not charge, even after I switch the source.”

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• The USB out on the speaker is labeled 5V and 0.5A, meaning only 2.5W. A lot of mobile devices these days want 5W or even 10W to charge. If your phone is looking for a higher power output, the AQ11 may not be able to more than trickle charge it.

  Answered by Jaron 7 years ago

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• You must press the power button after plugging your device in.

  Answered by Lerotz 7 years ago

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• It should kick on automatically, if not double check your cord that you're using to charge. Using the USB port to charge that device, I also notice if the internal battery is 25% it might not charge phones like the iPhone Plus size devices since the current is a bit higher than the regular 4.5 inch display phones.

  Answered by MikeElectronicBuff 7 years ago

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