Questions & Answers

Q: Questionif used this on PC can I talk into it and other people can here me on pc

Asked 6 years ago by lorenzo.

• A:Answer Yes u can with the flip down mic

  Answered 6 years ago by Jaredpalma88Verified Purchase

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Q: QuestionWill this headset work with chat capabilities on both the PS4 Pro and the Xbox One X? How does the wireless set up work with either consoles?

Asked 6 years ago by Tylor.

• A:Answer Yep, headset comes with adapters for both

  Answered 6 years ago by JaKrispy

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Q: QuestionDoes the 933 ship to indonesia?

Asked 7 years ago by Gunawan.

Q: QuestionBaught this awhile back but I took it back because while in a Xbox party I could not be heard and I could not hear other party members does anyone know how to fix this.

Asked 7 years ago by Nathan.

• A:Answer Most likely they need to be updated. You can download G Hub and the rest is pretty self-explanatory. That will allow you to control all the audio input output

  Answered 6 years ago by Whiteboy100itVerified Purchase

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Q: QuestionThe black one and the white one is same the price?

Asked 7 years ago by Justin.

• A:Answer I believe they are both the same price.

  Answered 6 years ago by RockyVerified Purchase

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Q: QuestionDoes it have to be wireless or does it come with a wire if I want to plug it in to my computer

Asked 7 years ago by Andy.

• A:Answer It can be both wireless or wired so your choosing. It comes with a 3.5mm aux cable and a charging/data cable so use can use it wireless without it dying.

  Answered 7 years ago by richmanVerified Purchase

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Q: Questionhow far will it work from the device that is connected to?

Asked 7 years ago by dee.

• A:Answer I can go 10-15 feet away from my PC and even in other rooms. Range seems to be good but I'm usually at a full charge.

  Answered 7 years ago by ShagadooVerified Purchase

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Q: QuestionIs it a refurbished product?

Asked 7 years ago by fire.

• A:Answer It’s new

  Answered 7 years ago by TacomaVerified Purchase

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Q: QuestionCan it be used to accept and answer calls, working from a call center?

Asked 7 years ago by CuriousGF.

• A:Answer You would not be able to use it wirelessly but you would be able to use the faux cord and port on the tower or monitor.

  Answered 7 years ago by RyuvianVerified Purchase

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Q: QuestionDoes the headset sit fully around the ears, or does it sit on top of parts of them?

Asked 7 years ago by Hk31.

• A:Answer Fully around

  Answered 7 years ago by CrawdadVerified Purchase

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Q: QuestionG933 got 2 models.. Normal and wireless. Please write it on info then ppl can know if they buy the normal or wireless version :)

Asked 7 years ago by Levend.

• A:Answer G933 is wireless and same model but wired is G633

  Answered 7 years ago by DonmagsVerified Purchase

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Q: QuestionWill this headset work with a Mac, or just PCs?

Asked 7 years ago by Anonymous.

• A:Answer G933 works with PC, Mac and XBox. See description

  Answered 7 years ago by DonmagsVerified Purchase

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Q: Questionare you shipping to Turkey? is it free or how much money?

Asked 7 years ago by haluk.

• A:Answer I can bring it to Turkey for you if you like. But I do not necessarily like this particular one.

  Answered 7 years ago by SalamiVerified Purchase

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Q: QuestionIs there independent volume control for chat and game? I'm trying to find out if this headset offers that to see if I'm going to get these.

Asked 7 years ago by Matt.

• A:Answer There is not separate volume controls on the headphones. My son uses them on Discord and in the discord app settings there are independent volume controls for chat and game.

  Answered 7 years ago by CandaceVerified Purchase

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Q: QuestionDoes this headset come with a wire?

Asked 8 years ago by Josh.

• A:Answer Yes they come with a wire for recharging purposes and they will also stay powered on and connected while in use if plugged in as well.

  Answered 8 years ago by HeadacheandbugsVerified Purchase

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Q: QuestionBetween this G933 and the Logitech - G633 Artemis Spectrum Gaming Headset - Black, which one is better? Or at least say the differences between the 2.

Asked 8 years ago by Josh.

• A:Answer I've now owned both of these; G933. The only thing that the 633 has over this headset is simply the fact you don't need to technically worry about charging it, but it does have a problem where the USB port can get lose and cause connectivity issues (the 633 does not have a dedicated cable, it is a USB cable just like on the G933, but the innards have been gutted of the battery and wireless components.()

  Answered 7 years ago by Nic3224Verified Purchase

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Q: QuestionSo I have a seagate drive for my Xbox, and this headset apparently needs a cord to charge. Do I need to plug it in to the Xbox, or can I just plug it into the wall?

Asked 8 years ago by Archiebaldo.

• A:Answer You can charge this headset from any USB port. USB 3.0 ports do charge faster than USB 2 ports.

  Answered 7 years ago by NateVerified Purchase

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Q: QuestionHow comfortable is this headset? I have some turtle beach PX3 and they hurt my bad and ears after using them for an hour or so.

Asked 8 years ago by Chris.

• A:Answer I like playing online games and sometime i do wear them for long periods of time. they are very comfortable to me. they are cushioned nicely and don't really hurt. but you can always just wear them around your neck and use them without them hanging on your head.

  Answered 8 years ago by ShadowgodessVerified Purchase

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Q: QuestionCan you change how tightly these headphones fit?

Asked 8 years ago by Callie.

• A:Answer You can adjust the position of the ear phones, and they have plenty of cushioning to adjust for the headset tension.

  Answered 8 years ago by BoshinkiVerified Purchase

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Q: QuestionIs the Artemis 933 compatible with PS4

Asked 8 years ago by Cleo.

• A:Answer Yes, there compatible with PS4, xbox, iPad, iPod and PC. It comes with all the attachment cables.

  Answered 8 years ago by SausageVerified Purchase

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