Questions & Answers

Q: QuestionThis conector is compatibility with MK470 combo?

Asked 4 years ago by Eliana.

• A:Answer As it is not unifying you can run into a big problem if you lose the USB receiver (dongle). It happened to me and it took months until I was able to find a solution, neither the logitech page or blogs supported me, I found the solution in the comments of a youtube video. The solution was to buy a cheaper M185 mouse that uses the same USB receiver that we need. Once we have the dongle we use the Logitech Options or Connect Utility app of the brand, to synchronize it you have to remove a battery from the keyboard and turn off the mouse first. When it asks us to turn on the devices, we turn on the mouse and put the battery simultaneously. If we use Logitech Options, only the keyboard is added first and we give the option to add devices and add the mouse.

  Answered 3 years ago by DanielZ

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Q: QuestionThe dongle for my K270 keyboard and mouse combo got lost in the move. Will this USB Unifying Receiver work with this set? P/N: 820-006477 S/N: 1532CE09AF48

Asked 4 years ago by Beth.

• A:Answer Hello Beth, the unifying receiver will not work with this combo. Here is the replacement dongle for that combo: https://support.logi.com/hc/en-us/articles/360025412093--Spare-Parts-Wireless-Combo-MK270. -Danielle from Logitech

  Answered 4 years ago by Logitech

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Q: QuestionI have a Logitech wireless keyboard and lost the USB that connects it to my laptop. Will this replace the USB that I lost?

Asked 4 years ago by Angie.

• A:Answer If the bottom of your mouse and keyboard have the orange unifying insignia like is shown in the picture of this unifying receiver then it should work. Logitech has easy to use software available on their site that will allow you to pair your current mouse/keyboard with this receiver

  Answered 4 years ago by JohnG

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Q: QuestionDOES THIS USB WORK WITH THE LOGITECH H800 WIRELESS HEADSET?

Asked 4 years ago by ZORAIDA.

• A:Answer Hello, the Unifying Receiver will not work with the H800 headset. Have you tried to connect to your computer via Bluetooth with the H800?

  Answered 4 years ago by Logitech

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Q: QuestionI'm looking for a replacement receiver for my Logitech M720 wireless mouse.Would this be compatible?

Asked 4 years ago by M720.

• A:Answer Hello, yes this is the correct USB receiver for that mouse. You will need some software in order to configure the new USB to the mouse. Here is the link: https://support.logi.com/hc/en-us/articles/360025297913 -Danielle from Logitech

  Answered 4 years ago by Logitech

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Q: Questionwill the unifying receiver work on my m510 mouse and my k520 keyboard?

Asked 4 years ago by Anonymous.

• A:Answer Hello, the M510 and K520 both support the Unifying Receiver. You can use one dongle for both devices. You may pair them both via our software: https://support.logi.com/hc/en-us/articles/360025297913

  Answered 4 years ago by Logitech

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Q: QuestionIs this compatible with the M317c mouse?

Asked 3 years ago by Keesh.

• A:Answer You can look at the bottom of the mouse to see if the unifying symbol is there. Or remove the battery cover and it should say unifying. This is not you mouse but it does give you an idea of what to look for.

  Answered 3 years ago by MikeVerified Purchase

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Q: Questionis this compatible with k850

Asked 2 years ago by Evelyn.

• A:Answer Hello, Evelyn! Yes, the K850 is compatible with the Unifying receiver. - Maggie from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionI bought a combo Keyboard mouse Logitech K540 and just recently the keyboard does not work. I have troubleshooter the driver and batter but the keyboard does not work. The mouse continues to work. Could the receiver malfunction affect only keyboard?

Asked 2 years ago by ChrisG.

• A:Answer Hello ChrisG! Sorry to hear you're having issues with K540 of your MK540 Combo. Couple things to check, when flipping the On/Off switch at the top right of your keyboard, do you see a light come up right next to it? If so, that mean the battery if working fine, so maybe it's just a pairing issue. What I would suggest you to do is try downloading the Logitech Unifying Software https://support.logi.com/hc/en-us/articles/360025297913-Logitech-Unifying-Software, install it on your computer, and follow the steps to make sure the K540 is properly paired with the Unifying Receiver. If you see that it is paired with the Receiver and still isn't working, then I'd suggest getting your Combo exchanged if you're still under the store warranty, or file a warranty claim with Logitech directly if you're still within your 1 year of warranty. - Mathieu from Logitech

  Answered 2 years ago by Logitech

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Q: Questionwill this work with Logiteck k400 plus keyboard

Asked 4 years ago by elmismojulio.

• A:Answer Hello Elmismojulio, Yes. This item is the Logitech "Unifying" USB receiver, which will work with your K400 Plus Keyboard. Up to 6 devices can be paired to one "Unifying" receiver. I have attached a link to the "Getting Started" support page for your K400 Plus keyboard and another link to the "Unifying" software. Please feel welcome to visit the Logitech website for further support. Best regards, John at Logitech K400 Plus "Getting Started" guide: https://support.logi.com/hc/en-us/articles/360024322853--Getting-Started-Wireless-Touch-Keyboard-K400-Plus Unifying software download: https://support.logi.com/hc/en-us/articles/360025297913

  Answered 4 years ago by Logitech

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Q: QuestionHi! Does this work with Wave K350 Keyboard and Mac Desktop? Thanks!

Asked 4 years ago by WaveK350Keyboard.

• A:Answer The Unifying receiver will connect with Logitech mice and keyboards that have the unifying symbol on them. Please check the bottom of your device to see if it would be compatible with the unifying receiver. The receiver will work in any standard USB port. If your Mac has a USB port then it would work and the K350 would work as well.

  Answered 4 years ago by Logitech

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Q: QuestionThe original Logitech diNovo Mini keyboard USB receiver is very weak, will this work for diNovo Mini keyboard so I can have wider range?

Asked 4 years ago by flyying.

• A:Answer Unfortunately, the Unifying Receiver is not compatible with the diNovo Mini Keyboard.

  Answered 4 years ago by Logitech

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Q: QuestionI lost the transceiver for the Wireless Comfort Keyboard 5050 and need to replace. Will the Logitech Universal Receiver work? Thanks!

Asked 4 years ago by GBWB.

• A:Answer Hi GBWB, the Unifying Receiver by Logitech will only work with Logitech Products. This will not work with the Microsoft Wireless Comfort Keyboard 5050 that you have.

  Answered 4 years ago by Logitech

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Q: QuestionI have a Logitech 780 that will not pair with any of my devises, Can l just replace the USB that came with the keyboard?

Asked 4 years ago by Nena.

• A:Answer Hello Nena. The Unifying Receiver will work with your K780. You will need to have Logitech Options downloaded and installed on your computer in order to pair them together.

  Answered 4 years ago by Logitech

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Q: QuestionWill this work with my Logitech m570 cursor?

Asked 2 years ago by Anonymous.

• A:Answer All I know is that any Logitech devices I’ve had in my history, has worked when getting a universal dongle without any issues. It doesn’t hurt to try.

  Answered 2 years ago by jmjr23Verified Purchase

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Q: QuestionWould this unifying receiver work with the K540 keyboard and mousecombo? Can't get a straight answer any where.

Asked 2 years ago by Charlie.

• A:Answer Hello, Charlie! Yes, the Unifying Receiver is compatible with the MK540 combo. - Maggie from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionI just received my Logitech 510 control plus wireles mouse, will this receiver work? I misplaced the one it came with,

Asked 2 years ago by Anonymous.

• A:Answer Hello! Yes, the M510 is compatible with the Unifying Receiver. - Maggie from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionWill this USB Unifying receiver work on the MX 3000 keyboard a K350 Keyboard and a MK320 keyboard all from logitech?? we lost the receivers but have brand new keyboards.

Asked 2 years ago by Keyboards.

Q: Questionwill this work with Logi MX Master 3 Mouse?

Asked 2 years ago by sandro.

• A:Answer Hello, dressmaker! Yes, the MX Master 3 is compatible with the Unifying receiver. - Maggie from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionI tried downloading new software but the Receiver will not pair with Keyboard. The Receiver recognizes the Mouse but not the Keyboard. Based on this, would replacing the Unifying Receiver make a difference in connecting to Keyboard?

Asked 2 years ago by ChrisG.

• A:Answer Hello ChrisG! If the Logitech Unifying Software is still not detecting your K540 Wireless Keyboard after following the on-screen instructions in the software, but your M320 Wireless Mouse is being detected, then the keyboard may have a different issue. I don't think replacing the Receiver would make a difference if it is being detected by the Mouse unfortunately. - Mathieu from Logitech

  Answered 2 years ago by Logitech

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