Questions & Answers

Q: QuestionHow many ethernet ports does this router have in total?

• A:Answer This router has a total of five Gigabit Ethernet ports - one WAN and four LAN ports.

Q: QuestionDoes this router support WPA3 security protocol?

• A:Answer Yes, this router supports the WPA3 security protocol.

Q: QuestionCan I use voice commands to control this router?

• A:Answer Yes, you can control this router with simple voice commands using Amazon Alexa and Google Assistant.

Q: QuestionWhat is the ideal coverage area of this router?

• A:Answer This router is ideal for homes up to 1500 sq. ft.

Q: QuestionHow many devices can connect to this router?

• A:Answer This router can connect up to 20 devices.

Q: QuestionWhat is the maximum wireless speed offered by this router?

• A:Answer This router offers up to 1.8 Gbps of wireless speed.

Q: QuestionIs this system much better to purchase and not be charged for the rental of a modem from spectrum? How much faster will this help my internet if this item is purchased? Do i need a special outlet or just connect the wire to the modem?

Asked 4 years ago by Rick.

• A:Answer Your internet speed is not affected by the type of router you have. Internet speeds are controlled by your internet service provider and the DOCSIS version your modem has. The AX1800 is a router only. For internet service you still need a modem. You need both, either as two separate components or a combined router/modem. You may be renting a combined router/modem that you have previously purchased or are renting from your internet service provider. If you are also receiving internet phone service from your ISP, you may have to keep renting their compatible router/modem device. If you have internet only service then you may want to get out of monthly equipment rental fees and purchase your own router and modem. I have the Netgear AX1800 WiFi router and the Netgear CM700 (DOCSIS 3.0) modem. Your modem connects to your internet service provider with a coax cable or if DSL with something that looks like a telephone cable. The modem connects to the router with standard Ethernet cable (RJ-45 connectors). If your current router has a connector for coaxial cable then it's a modem/router, not just a router.

  Answered 4 years ago by ERICinROSSLYN

  Helpful (25)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionDo I need to hardwire a PC/laptop to this router for the initial setup, or can it be completely set up using the Netgear Nighthawk app?

Asked 4 years ago by SetUp.

• A:Answer No hard wire needed. I set it up wirelessly with my iPhone.

  Answered 4 years ago by SimsVideoVerified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs it compatible with Verizon?

Asked 4 years ago by Pinkiesmother.

• A:Answer Yes it is compatible with Verizon I bought it so I wouldn’t have to pay that monthly router rental fee anymore and it’s been working Great for me.

  Answered 4 years ago by Gustavo

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionwill this wifi 6 router be compatible with my older Cable Modem? or must I buy a newer modem?

Asked 4 years ago by Vegg.

• A:Answer Yes. it is compatible and no you don't need to buy a newer modem on account of compatibility with your router. A router doesn't know or care about the modem. only that it is able to exchange internet protocol packets over Ethernet. I assume your cable modem has an ethernet jack. Your cable modem version (DOCSIS 1, 2 or 3) only relates to compatibility with your internet service provider. Your ISP may no longer support DOCSIS 1 but DOCSIS 3 is overkill as in most cases as we all all suckered into paying more than we have to for speeds far greater than we need.

  Answered 4 years ago by ERICinROSSLYNVerified Purchase

  Helpful (8)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this router compatible with Windows 11?

Asked 3 years ago by Barry.

• A:Answer yes, it is

  Answered 3 years ago by Jimbo

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much is it per month?

Asked 4 years ago by Anonymous.

• A:Answer The Netgear AX1800 is a router that you purchase on your own. It does not replace the modem or router/modem you are renting from your internet service provider. If you are not using your ISP as your phone company, too you can replace the modem/router you are renting from your ISP. In that case you will have to purchase a modem as well as a router. There are combined modem/router products that you can purchase as a single component. I have always preferred to keep the components separate as the router technology advances more rapidly than the cable modem technology. I have a Netgear AX1800 Wifi router connected to a Netgear CM700 (DOCSIS3.0) modem.

  Answered 4 years ago by ERICinROSSLYNVerified Purchase

  Helpful (4)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this router be accessed from a Web Browser? I do NOT want to be forced to use another App!

Asked 1 year ago by GamerGuy23.

• A:Answer Yes

  Answered 1 year ago by DanielPVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there a manual for this router.....where will the password be?

Asked 3 years ago by Chris.

• A:Answer Yes ther is a manual. Username and password on the unit .

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you setup and have DHCP as well as some hard coded 10.0.0.x devices like a copier etc?

Asked 3 years ago by Pauly.

• A:Answer Yes, as long as you set those addresses a static and tell them to use the IP address of this router as the gateway.

  Answered 2 years ago by BojevesVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSo, my family has Xfinity as our isp, we are renting the modem, but lack a router. Is this item compatible with xfinity? And if this is compatible, what modem that works with this router, that can also be used to replace the one we have from xfinity?

Asked 4 years ago by Xander.

• A:Answer I have Xfinity and the router is working great, simple to add with the nighthawk app. I'm using the CM1000 modem which states right on the box compatible with Xfinity, capable of Gigabit speed. There might be a newer version though

  Answered 4 years ago by Chitown1

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this WPA 3 supported?

Asked 4 years ago by Wanda.

• A:Answer Yes. The default is WPA2 but the setting for WPA3 is right there.

  Answered 4 years ago by Bigb

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with xfinity ISP?

Asked 10 months ago by Diane.

• A:Answer Hi Diane, Yes

  Answered 10 months ago by Netgear Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you select 2g or 5g for individual devices or is it automatically done in router I need to be able to select Wi-Fi signal for some items

Asked 2 years ago by Deee.

• A:Answer You can use a different SSID for each radio band, so you can connect to the desired band manually. If you leave both SSIDs the same, this router will select what it determines is the "best" band to use. I can't say they always make the best choice, so I use different SSIDs for the 2.4 and 5 GHz radios.

  Answered 2 years ago by atc98092Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this router work in a Motorhome / RV parked in a RV resort with WIFi and plug into a regular electrical outlet ?

Asked 2 years ago by Jana.

• A:Answer yes

  Answered 2 years ago by pappyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)