A:AnswerYes it does. It uses the #4 size. It does come with a reusable metal mesh one, but we don't use that. The mesh is too hard for me to clean. I like simple an easy.
A:AnswerWe are sorry to hear that you are experiencing difficulty locating a replacement reservoir and will be happy to assist you. Please reach out to our Product Specialist at 866-826-6941, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
A:AnswerTo assist you with ordering a replacement carafe, we ask that you reach out to Ninja® Customer Care at 866-826-6941. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
A:AnswerWe would like to inform you that this system does not have a thermal carafe version. With this being said, there are other Ninja coffee systems that do have a thermal carafe version.
A:AnswerYes, I know for a fact it uses a horseshoe shaped tubular noncoated aluminum heating element.
I took mine apart to prove it. Plus Ninja will admit it's aluminum, in an indirect manner of course. Now there's a company who really cares for the welfare of its customers -- Not.
A:AnswerWe would like to inform you that the CE251 and CE201 are from the same series with the same functions. The difference is that the CE251 has a stainless steel finish.
A:AnswerIt is programmable. You hit the brew button as well as the button beside it, select the brew type, it will flash and your all set for the morning.
A:AnswerI would contact ninja. They are very helpful when it comes to their products. I had one go out during my warranty period and they were very helpful and understanding. You can find the number in the paperwork or look it up online.
A:AnswerI always just press the red stay warm button off. You can also press the power button down below, but you'll have to push it again next time you want to brew to turn the machine back on.
A:AnswerYou can program the start time and it holds that time until you re-program (unless the power is lost).
You can change the program for every day, or just the once and it can be ready for you every day.
A:AnswerWe are happy to assist you with purchasing a replacement carafe. Please reach out to our product specialists at 866-826-6941, Mon.-Fri. 10am - 7pm ET | Sat. 9am - 6pm ET.
