I can't get mine to sync up with my phone null

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I got mine to synchronize with no problem also with my computer it seems to be working fine

Hello! We are sorry that your headset is not syncing with your phone. It is possible that the pairing mode is not enabled. Please try the following steps to enable the pairing mode and connect the device: 1. Turn the headset on and then put it on. 2. Press and hold the Call button until you hear "pairing." 3. While the headset LEDs are flashing blue and red, activate Bluetooth on your phone and set it to search for new devices. 4. Select "Poly V5200 Series." Once successfully paired, indicator lights will stop, and you will hear "pairing successful." We also recommend contacting our Support team for additional assistance; you can reach them at 1 916 928 7561.

“I can't get mine to sync up with my phone”

Asked by Wally 2 years ago

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Poly - formerly Plantronics - Voyager 5220 Wireless Noise Cancelling Bluetooth Headset with Amazon Alexa - Black-Angle_Standard

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Answered by Jacque 2 years ago
Sorry, there was a problem. Please try again later.
I got mine to synchronize with no problem also with my computer it seems to be working fine
Answered by Anonymous 2 years ago
Sorry, there was a problem. Please try again later.
Hello! We are sorry that your headset is not syncing with your phone. It is possible that the pairing mode is not enabled. Please try the following steps to enable the pairing mode and connect the device: 1. Turn the headset on and then put it on. 2. Press and hold the Call button until you hear "pairing." 3. While the headset LEDs are flashing blue and red, activate Bluetooth on your phone and set it to search for new devices. 4. Select "Poly V5200 Series." Once successfully paired, indicator lights will stop, and you will hear "pairing successful." We also recommend contacting our Support team for additional assistance; you can reach them at 1 916 928 7561.
Answered by PlantronicsRepresentative 2 years ago
Sorry, there was a problem. Please try again later.