Questions & Answers

Q: QuestionIs assembly easy?

Asked 4 years ago by krc19.

• A:Answer I'd like to say it was easy to install until I tried adding the storage latch. It's too long for the assembly. This is the part that acts like a shock absorber when storing the device. I read forums on this problem and they suggest lowering and raising the incline of the treadmill to successfully install the storage latch but after an hour and a hurt back no luck! I'm pretty sure I'll be looking for a refund here shortly.

  Answered 4 years ago by Scorp24

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Q: QuestionWhat is the dimension of this treadmill when it is folded? Thank you

Asked 4 years ago by NPea.

• A:Answer The dimension of this treadmill in the folded position in inches is: 63.9 H x 35.2 W x 41.5 D

  Answered 4 years ago by iconcustomerservice

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Q: QuestionDoes the front of the Carbon T10 Treadmill have wheels on it so it can be moved easier when you fold it up? Or is it pretty much in a stationary position once it is folded? Thank you.

Asked 4 years ago by Pam.

• A:Answer Yes. It has wheels on the front so it can be moved.

  Answered 4 years ago by DavidVerified Purchase

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Q: QuestionIs the included one-year iFit trial membership a Family plan?

Asked 3 years ago by Robb.

• A:Answer Yes...With my T10 delivered by BestBuy 2 weeks ago, I received the 1-year IFit offer for up to 5 members (includes you). I'm the only one signed-up so far, but it's clearly stated on my account that I can invite 4 more members to join my membership. IFit still requires you to signup with your credit card, but with the treadmill comes a plastic card printed with the "free" membership code you need at signup...IFit won't charge your credit card until the 1-year expires. You should be able to remove your credit card information after your initial sign up (I haven't tried that yet).

  Answered 3 years ago by ToroFuriso

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Q: QuestionDoes this machine have built in workouts? How many?

Asked 4 years ago by otts.

• A:Answer This unit uses the iFit technology, with iFit you can access a large and varied workout library and create your own workouts. The Carbon T10 treadmill can also be used in manual mode.

  Answered 4 years ago by iconcustomerservice

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Q: QuestionIs iFit trial only 30 days now? All be the reviews mention 1 free year

Asked 3 years ago by Tommy.

• A:Answer Tommy The iFIT promotions that come with our equipment are prone to change. What is being advertised at the time of your purchase is what will be honored. At the current time of this question today, 30-days are offered for your free trial of iFIT membership. Monthly subscription fees are often much more affordable than annual fees. Having the trial set up this way will allow your renewal fee to be less if you elect to continue your membership at the end of the trial period. Please let us know if we can answer any more of your questions at [email protected]. Thanks - ProForm

  Answered 3 years ago by iFIT - MANUFACTURER

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Q: QuestionDoes this display accept input. Meaning does it allow media, I.E. videos etc?/

Asked 2 years ago by TP.

• A:Answer TP Great question! At this time, the console on this machine is designed to only feature the iFIT software and does not have the ability to accept other inputs. We’re here to help if you have any other questions. You can find us by calling (833) 680-4348 or by emailing [email protected]. Thanks! – ProForm – Powered by iFIT

  Answered 2 years ago by iFIT - MANUFACTURER

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Q: QuestionIs there any way to connect this with an apple watch?

Asked 3 years ago by Howen.

• A:Answer Yes. But you have to use a work around to get the heart rate monitor to work with it. Get the app echo heart rate. You can use the free version you just have to restart it every 20 minutes but it’s super easy. There may be free apps I haven’t looked that much k just saw this one yesterday and used it for an hour long workout and it was great using the smart heart rate stuff to control the workout with my apple watch

  Answered 3 years ago by Booo

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Q: Questionwhat is the voltage and amperage on the treadmill?

Asked 3 years ago by paden.

• A:Answer must use a surge suppressor UL1449 with voltage rating of 400 volts and minimum surge dissipation of 450 joules and be must be rated for 120 voltsAC and 15 amps. Must be grounded plug-that is all the info that came in regard to power source etc. Hope this helps

  Answered 3 years ago by Trizi3Verified Purchase

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Q: QuestionHow high does it incline and what’s the highest speed ?

Asked 4 years ago by Kianna.

• A:Answer The T10 has a 12% incline max and a 10 mph max. Anybody who can run 10 or more mph is already a super hero to me & doesn't need a treadmill :)

  Answered 3 years ago by ToroFuriso

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Q: QuestionHow noisy is this treadmill?

Asked 4 years ago by Essie.

• A:Answer Essie Thanks for your question. We do our best to make our products as quiet as possible, although due to the nature of the product, it can give off some noise depending on how it is being used. If you have any more questions, we can be contacted at: [email protected] where we will be happy to assist you. Thanks! - ICON Health & Fitness

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat is the WIDTH of the walking/running floor ?

Asked 4 years ago by Chula.

• A:Answer Chula Thank you for your interest in our products! The width of the walking belt on this treadmill is 20 inches. We hope this helps! If you have further questions, we are always here to help. We can be contacted directly at: [email protected]. Thanks! - ICON Health & Fitness

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat is the height of the tread belt, at minimum, and maximum incline from the floor?

Asked 4 years ago by Tom.

• A:Answer Tom Thank you for your question. On average the distance from the floor to the top of the walking platform on our treadmill is 8.25”. When the machine is fully inclined the distance is 25” from the floor to the top of the walking platform. If you have any further questions you can contact us directly at [email protected] with your case number 1-R100044. Thanks! -ICON Health & Fitness

  Answered 4 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat is the total length of the walking belt in inches

Asked 1 year ago by James.

Q: QuestionDoes it have a holder for a tablet?

Asked 1 year ago by Diane.

• A:Answer An ipad or tablet can fit right over top of the lcd screen or panel comfortably. (The area that I am referencing looks like an ipad or tablet itself.) Its's about 10.2 inches wide, so imagine an 10.2 inch ipad laying sideways.

  Answered 1 year ago by GabbyGabbyVerified Purchase

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Q: QuestionDo you have to have IFIT for the machine to work?

Asked 2 years ago by Pleaseusesomelogic.

• A:Answer No. You can choose to start the treadmill without connecting to the internet and you don't need the ifit.

  Answered 1 year ago by KatroxVerified Purchase

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Q: Questiondoes it fold up for storage.

Asked 2 years ago by Frenchy.

• A:Answer Yes, it does. It's very easy and when you let it back down, it falls gently rather than you having to hold it all the way. It's a great piece of equipment!

  Answered 2 years ago by SteveVerified Purchase

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Q: QuestionIs an iFit membership required for the continuous operation of this treadmill? what if i don't continue with the membership. Many comments show that without an iFIT membership this treadmill is not very effective. Does it work with other fitness apps?

Asked 2 years ago by Danny.

• A:Answer It's not required, but I highly recommend it. I use mine almost every day. You can do manual workouts, but with the iFIT it's like having your own trainer. It makes it more interesting and I find I get much better workouts.

  Answered 2 years ago by SteveVerified Purchase

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Q: QuestionWhat is weight capacity?

Asked 2 years ago by Workaholic.

• A:Answer Max 300lbs

  Answered 2 years ago by billsfreak66Verified Purchase

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Q: QuestionHow big is the box when delivered, can it fit into an suv

Asked 2 years ago by Gerry.