Questions & Answers

Name: ProForm - Carbon T7 Smart Treadmill with 7” HD Touchscreen, 30-day iFIT Family Membership Included - Black
Brand: ProForm
SKU: 6424945
Price: 399.99 USD
Rating: 4 (328 reviews)

ProForm - Carbon T7 Smart Treadmill with 7” HD Touchscreen, 30-day iFIT Family Membership Included - Black

Model:: PFTL87720; |
SKU:: 6424945

User rating, 4 out of 5 stars with 328 reviews.

Highly rated by customers for:

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Questionis it mandatory to use iFit for the treadmill to function or can it be used without iFit?
Asked 3 years ago by Pelon.
- Answer The treadmill can work without iFit. There is a manual mode available. HOWEVER, stay away from this machine if you will not use iFit. It DOES NOT have programmed workouts in manual mode, the speakers don't work in manual mode, you barely get any features with the manual mode. The specs mention an Aux Port to use the speakers with your own devices, but my treadmill does not have it. According to Proform/iFit support, the new version of this treadmill no longer has that port. Last, you cannot use the speakers via Bluetooth. Short answer is, if you are not using iFit, you might as well find a used treadmill for half the price and more features than this. I wish I would have known that before wasting my money.
  Answered 3 years ago by Jcjc
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Questionanyone having a problem with loud motor noise while inclining or just mine??
Asked 4 years ago by Worthit.
- Answer Hey I just purchased mine and it makes this loud noise when it inclines.
  Answered 4 years ago by Jenna
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QuestionIs there a rack that can support magazines or tablets (like the large iPad pro) for reading?
Asked 4 years ago by Guzz.
- Answer Yes, if you look closely at the picture you will see a shelf/ledge that will hold a book or tablet.
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionDoes this work once the ifit trial is over or do you have to have a subscription for it to function?
Asked 4 years ago by Anonymous.
- Answer This model can work without an iFit subscription/membership
  Answered 4 years ago by iconcustomerservice
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QuestionHow many inches from the floor is the running platform? (Does this model work with low ceiling)?
Asked 4 years ago by Qpmh.
- Answer 7.43" from the floor to the top of the walking belt at 0% incline.
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionWhat are the dimensions of the box?
Asked 4 years ago by Heather.
- Answer The box dimensions are 11.97" H x 31.81 W x 77.36 L and the box weighs 222.67 pounds.
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionDoes it have heart rate monitor
Asked 4 years ago by maya.
- Answer No it does not have a heart rate monitor
  Answered 4 years ago by Betty
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QuestionDoes this treadmill auto adjust to the incline on the ifit workouts?
Asked 4 years ago by Getfit9.
- Answer Absolutely! That's one of our greatest features that it auto inclines and declines according to the workouts and that you can override if necessary.
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionTo what capacity does this treadmill work after the subscription has lapsed? This is a replacement to a pro form unit that died after 16 yrs service> does it have WiFi interaction for online operation or hard wired?
Asked 3 years ago by BaliDegg.
- Answer BaliDegg You can use the ProForm - Carbon T7 Treadmill in manual mode and also run a small selection of onboard workouts. However, you will need a paid subscription to access iFIT's full workout library. In addition, we hope you take advantage of your 30-day free trial included with your purchase. When activated, your treadmill provides an immersive fitness experience. You're able to exercise all over the world as your equipment auto-adjusts to the terrain and trainer-led workouts. Our most current iFIT prices and subscription options are a Yearly Family Plan for $396 per year, a Monthly Family Plan for $39 per month, and a Yearly Individual Plan for $180. iFIT will auto-renew unless you choose to cancel. *Prices are subject to change. In addition to using iFIT on your equipment, you can download the app on your phone or tablet. You can even access iFIT workouts on the iFIT TV app, available on Amazon Fire TV, Apple TV, Google TV, and Android TV. If further assistance is necessary, don't hesitate to contact us at [email protected]. Thanks! - ProForm
  Answered 3 years ago by iFIT - MANUFACTURER
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QuestionDoes this have walking programmed workouts as well as running programs?
Asked 4 years ago by Leelah.
- Answer Yes, the iFIT one year membership has many programs from beginner level and more. Or you can just do the manual. I have only had the treadmill for about 3 weeks and been using a couple of the iFIT programs. It’s great so far. Hope this help.
  Answered 4 years ago by ChiTown52
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QuestionCan this machine sit on carpet? Or does it need to be on a hard surface?
Asked 3 years ago by Becky.
- Answer Technically it can sit on the carpet, but few internet forums suggest placing the machine on a treadmill mat to avoid dust getting attracted due to static.
  Answered 3 years ago by Achtungparag
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QuestionHello, I see that this treadmill comes with a free year of ifit. How do I set up my account and link it with my treadmill?
Asked 4 years ago by iFit.
- Answer iFit Thanks for your question! Once you purchase the treadmill, it will include a membership activation code. When you are ready to use iFit, you can head to iFit.com/activate. It will have you create an account and enter the code. Once your iFit account is set up, you can then use it to sign in on your treadmill and enjoy the interactive trainer-led workouts. We hope this helps! If you have more questions, know that we are always here to help. We can be emailed directly at: [email protected]. Thanks! - ICON Health & Fitness
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionPROFORM MODEL# PFTL87720.2 SERIAL# PP240C0215141 THE SAFETY KEY HAS TWO PRONGS , ITS A WRONG KEY HOW CAN I GET A CORRECT KEY THERE ARE NO HOLES WHERE THE PRONG WILL GO.
Asked 2 years ago by Anonymous.
- Answer We want to sincerely apologize that you received the wrong key for your Carbon T7 Treadmill. We want to make this right for you as soon as possible. Please contact us by calling (833) 680-4348 or by emailing [email protected] so we can assist you. Thanks! - ProForm - Powered by iFIT
  Answered 2 years ago by iFIT - MANUFACTURER
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QuestionI dismantled the top part and the arms during the move the screws have been lost How can i order those to put it back together?
Asked 3 years ago by Jen69l.
- Answer Jenn69l Please contact us and we can order the replacements you need. Email [email protected]. Thanks - ProForm
  Answered 3 years ago by iFIT - MANUFACTURER
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QuestionLike other customers the safety key came with prongs in it and does not fit in the treadmill. I have sent an email to proform and ifit and am still waiting to hear back from anyone.
Asked 3 years ago by Mahon.
- Answer Mahon We are sorry you received the wrong safety key and want to help you get the correct one as soon as possible. For the best experience, please get in touch with us at ce@ with Case ID #1-R102514 in your subject line. Please include your order number, model number, and any other information about your purchase in the email so we can find your account details as quickly as possible. We ask for your patience during our busy season and assure you that we will answer your email as quickly as possible once received. Thanks! -ProForm
  Answered 3 years ago by iFIT - MANUFACTURER
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QuestionI saw in customer reviews that the product contains 1-year iFit membership, while the specifications on the website says 30-day membership. Is the 1-year iFit membership still included?
Asked 3 years ago by GM.
- Answer Yes, 1 year membership is included
  Answered 3 years ago by Achtungparag
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QuestionIs the screen replaceable? Thinking long term as that is a big selling point.
Asked 3 years ago by Anthony.
- Answer Anthony Yes the screen is replaceable with a compatible console. We will have replacement consoles available for several years after the manufacturing date. This model was originally developed in 2020 so replacement parts should be kept in stock at our facilities for at least five years, and sometimes more. This replacement can be done for free if needed within your warranty period of 1-yr (parts/labor warranty) and after this time-period the replacement would be available for purchase. If at some point in the future you wanted to exchange for a newer console, this may also be possible as most consoles are made to fit previous models. This is not guaranteed, however. If you need further information, email us at [email protected]. Thanks - ProForm
  Answered 3 years ago by iFIT - MANUFACTURER
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QuestionDoes this have a video out to project to a large screen TV for a more immersive experience?
Asked 4 years ago by Bigscreen.
- Answer Bigscreen Great question! You can download the iFit app onto most Smart TV’s to allow for a larger iFit experience. Your iFit workout will still be controlled and connected through the built in console on your treadmill, but you can have your current workout playing on a larger screen using the iFit TV app. We hope this helps! You are welcome to email us directly if you have more questions, we can be contacted at: [email protected]. Thanks! - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionIs this treadmill loud ?
Asked 4 years ago by Sam.
- Answer No it’s not loud !! Its a less noise maker
  Answered 4 years ago by Devy
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QuestionDoes she come with this screen? Does she come as in the picture?
Asked 4 years ago by Anonymous.
- Answer Yes. This treadmill comes with a 10 inch interactive touch screen and looks exactly like the pictures shown. It also comes with a 1 year iFit membership. However, it takes roughly 2 hours to put together. It's not difficult to construct, just time consuming. All in all, it operates as advertised. I love this treadmill and would certainly purchase it again.
  Answered 4 years ago by Matthew
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Showing 1-20 of 118 questions

Questions & Answers

ProForm - Carbon T7 Smart Treadmill with 7” HD Touchscreen, 30-day iFIT Family Membership Included - Black

Q: Questionis it mandatory to use iFit for the treadmill to function or can it be used without iFit?

Q: Questionanyone having a problem with loud motor noise while inclining or just mine??

Q: QuestionIs there a rack that can support magazines or tablets (like the large iPad pro) for reading?

Q: QuestionDoes this work once the ifit trial is over or do you have to have a subscription for it to function?

Q: QuestionHow many inches from the floor is the running platform? (Does this model work with low ceiling)?

Q: QuestionWhat are the dimensions of the box?

Q: QuestionDoes it have heart rate monitor

Q: QuestionDoes this treadmill auto adjust to the incline on the ifit workouts?

Q: QuestionTo what capacity does this treadmill work after the subscription has lapsed? This is a replacement to a pro form unit that died after 16 yrs service> does it have WiFi interaction for online operation or hard wired?

Q: QuestionDoes this have walking programmed workouts as well as running programs?

Q: QuestionCan this machine sit on carpet? Or does it need to be on a hard surface?

Q: QuestionHello, I see that this treadmill comes with a free year of ifit. How do I set up my account and link it with my treadmill?

Q: QuestionPROFORM MODEL# PFTL87720.2 SERIAL# PP240C0215141 THE SAFETY KEY HAS TWO PRONGS , ITS A WRONG KEY HOW CAN I GET A CORRECT KEY THERE ARE NO HOLES WHERE THE PRONG WILL GO.

Q: QuestionI dismantled the top part and the arms during the move the screws have been lost How can i order those to put it back together?

Q: QuestionLike other customers the safety key came with prongs in it and does not fit in the treadmill. I have sent an email to proform and ifit and am still waiting to hear back from anyone.

Q: QuestionI saw in customer reviews that the product contains 1-year iFit membership, while the specifications on the website says 30-day membership. Is the 1-year iFit membership still included?

Q: QuestionIs the screen replaceable? Thinking long term as that is a big selling point.

Q: QuestionDoes this have a video out to project to a large screen TV for a more immersive experience?

Q: QuestionIs this treadmill loud ?

Q: QuestionDoes she come with this screen? Does she come as in the picture?

Questionis it mandatory to use iFit for the treadmill to function or can it be used without iFit?

Questionanyone having a problem with loud motor noise while inclining or just mine??

QuestionIs there a rack that can support magazines or tablets (like the large iPad pro) for reading?

QuestionDoes this work once the ifit trial is over or do you have to have a subscription for it to function?

QuestionHow many inches from the floor is the running platform? (Does this model work with low ceiling)?

QuestionWhat are the dimensions of the box?

QuestionDoes it have heart rate monitor

QuestionDoes this treadmill auto adjust to the incline on the ifit workouts?

QuestionTo what capacity does this treadmill work after the subscription has lapsed? This is a replacement to a pro form unit that died after 16 yrs service> does it have WiFi interaction for online operation or hard wired?

QuestionDoes this have walking programmed workouts as well as running programs?

QuestionCan this machine sit on carpet? Or does it need to be on a hard surface?

QuestionHello, I see that this treadmill comes with a free year of ifit. How do I set up my account and link it with my treadmill?

QuestionPROFORM MODEL# PFTL87720.2 SERIAL# PP240C0215141 THE SAFETY KEY HAS TWO PRONGS , ITS A WRONG KEY HOW CAN I GET A CORRECT KEY THERE ARE NO HOLES WHERE THE PRONG WILL GO.

QuestionI dismantled the top part and the arms during the move the screws have been lost How can i order those to put it back together?

QuestionLike other customers the safety key came with prongs in it and does not fit in the treadmill. I have sent an email to proform and ifit and am still waiting to hear back from anyone.

QuestionI saw in customer reviews that the product contains 1-year iFit membership, while the specifications on the website says 30-day membership. Is the 1-year iFit membership still included?

QuestionIs the screen replaceable? Thinking long term as that is a big selling point.

QuestionDoes this have a video out to project to a large screen TV for a more immersive experience?

QuestionIs this treadmill loud ?

QuestionDoes she come with this screen? Does she come as in the picture?