“Replacement Filter and Ice Problem What replacement filter is needed for Model: RF26XAERS? I have the Samsung French door RF26X Series. Also, the ice maker only dispenses crushed ice. The light under cubed ice will not even turn on. What can be done to fix this?”
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Hello, Thank you for bringing this to our attention. I understand you want to know what type of filter you can use for the replacement and I'm sorry to hear that your ice maker is only dispensing crushed ice and the light under cubed ice is not turning on. We appreciate your patience in dealing with the situation. We are here to help. To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator. You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01209062/ for the ice dispenser issues. Just click on "Crushed ice is dispensed when cubed is selected" for the troubleshooting steps to fix the issue. I also recommend watching the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 for some tips on how to maintain the ice maker in your Samsung refrigerator. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144278014. -Noraina
Sorry, there was a problem. Please try again later.Try this webpage from Samsung: http://www.samsung.com/us/support/owners/product/RF26XAERS/XAA
Sorry, there was a problem. Please try again later.Thanks for the questions. The RF26XAERS uses the HAF-CU1 filter (Best Buy SKU #7015981). Regarding the ice, it isn't unusual for a small amount of crushed ice to dispense even if cubed is selected, especially if crushed had been selected previously. When changing the selection, please make sure the control panel isn't locked, since this would prevent you from being able to change the ice type. If either of these issues persist, I would suggest calling 888-BEST BUY or 800-SAMSUNG to speak to an agent who can help determine whether service will be necessary. - Ms. Samsung
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