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Questions & Answers

Page Showing 1-20 of 102 questions
  • QuestionHow is the Ring Doorbell Plus powered?

    • Answer The Ring Doorbell Plus is powered by a quick release battery pack for easy recharging.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum operating temperature for this doorbell?

    • Answer The maximum operating temperature is 122 degrees fahrenheit.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the power source for this Ring Doorbell?

    • Answer This Ring Doorbell is powered by a quick release battery pack.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat comes with the Ring Doorbell Plus?

    • Answer The Ring Doorbell Plus comes with installation hardware.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this doorbell have night vision?

    • Answer Yes, this doorbell has color night vision.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I connect this doorbell to my Alexa devices?

    • Answer Yes, you can connect this doorbell to Alexa to hear motion alerts on your compatible Echo device or see a Live View with an Echo Show, Fire TV, or Fire Tablet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat’s to stop someone from stealing this ring camera off your porch if you install with two way tape? Seems like throwing $179 out the window uf someone takes it off my house.

    Asked by Ralph.

    • Answer Hi Ralph. Great question. The No-Drill Mount uses a strong, non-damaging adhesive to keep your doorbell securely attached to the wall. To remove it, you must detach your doorbell from the mount and pull down on the adhesive strips to detach the mount from your home. In the event that your device is stolen, Ring has a theft procedure and policy that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionCan the Ring Plus be hardwired in addition to having a battery? Will my existing doorbell wiring work?

    Asked by Happy.

    • Answer Hi Larry. Great question. Yes, the Ring Battery Doorbell Plus runs on a removable battery and can also be hardwired to an existing standard doorbell system with an 8 to 24 VAC, 50/60 Hz, 5VA to 40VA doorbell transformer. With a compatible chime kit and power supply, the Ring Battery Doorbell Plus will trigger your existing chime when someone presses the doorbell button on your Ring Battery Doorbell Plus. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionIs this wireless

    Asked by Stinkersmom.

    • Answer Hi Stinkersmom. Good question. Yes, the Ring Battery Doorbell Plus is a battery-powered device that connects to your home's wifi network. Ring Battery Doorbell Plus is compatible with b/g/n Wifi networks operating on a frequency of 2.4 GHz and requires a minimum upload speed of 1 Mbps, but 2.5 Mbps is recommended for optimal performance. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDo i have to pay any monthly bill to use the ring?

    Asked by Pancho.

    • Answer Hi Pancho. Good question. No, a subscription is not required to use the Ring Battery Doorbell Plus. The Ring Protect Plan is an optional subscription that allows you to save, review, and share video recordings from your Ring devices to your Ring account. Plans start at as little as $3.99 per month. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionHow do you charge the ring doorbell battery pack once it gets low?

    Asked by Leah.

    • Answer You can remove the battery and charge it with a standard USB charging plug. If you only have one battery, the unit will be turned off while the battery is recharging, so the best solution is to purchase an extra battery "Ring - Quick Release Rechargeable Lithium-ion Battery for Select Devices". With two batteries, one is always ready when the other one needs to be replaced.

      Answered by SpacesCharactersAndEmojis

  • QuestionDoes this model (B09WZBPX7K) come with a mounting kit that uses adhesive rather than requiring it to be screwed into the door itself?

    Asked by Sickpup.

    • Answer Since i have stucco i had to use 3m double adhesive tape

      Answered by CindyN

  • QuestionDoes this one come with an extra colored face plate? And is this the 2023 most current release?

    Asked by MalibuLola.

    • Answer Hi MalibuLola. Thanks for asking! Yes, the Ring Battery Doorbell Plus ships with a satin nickel faceplate, and once you set it up, you will receive a digital coupon for one free additional faceplate. Ring Battery Doorbell Plus is our newest smart doorbell camera with super-clear 1536p HD+ video and a taller head-to-toe field of view. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionDoes this work with 5 G my old ring doorbell is not working with my 5 G

    Asked by Tammie.

    • Answer No This Ring Battery Doorbell Plus Only Connect To 2.4

      Answered by SexyDiva28

  • QuestionDoes this have to be installed with an exsisting doorbell? I don’t have a doorbell.

    Asked by Anonymous.

    • Answer It doesn't have to be. It is battery operated and you control everything with your phone.

      Answered by LatoyaG

  • Questioncan i use a solar charger with this door bell and if so what kind of connection paddle or micro?

    Asked by griffdog.

    • Answer Hi griffdog. We appreciate the time you have taken to ask this question. Yes, the Ring Battery Doorbell Plus can connect to the Ring Solar Charger for Battery Doorbells with a fork-style power connector. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

      Answered by Ring

  • QuestionIf I don't initially purchase a subscription, can I view real time video without any time limit on the viewing all the way until the battery runs down? Thankyou!

    Asked by Paul.

    • Answer Hi Paul. Thank you for your questions. No, the Ring Battery Doorbell Plus has a limit on how long the live view can be opened without needing to refresh the viewing connection, that limit is 10 minutes. With a Ring Home Plans features like, Extended Live View, bringing the viewing time up to 30 minutes and Continuous Live view, bringing 24/7 viewing to a limited number of our devices at this time, become available to you. If any additional information is needed regarding your Ring Battery Doorbell Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Sincerely, Matthew from Ring.

      Answered by Ring

  • QuestionWhen someone rings the doorbell will it come through my home’s existing doorbell chime or do I need to purchase the ring chime in addition to the ring doorbell?

    Asked by Curious.

    • Answer Hi Curious. Thank you for taking the time to reach out to us with your question. The Ring Battery Doorbell Plus was designed with the ability to replace an existing doorbell and can be hardwired to work with your home's existing chime. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Melissa from Ring.

      Answered by Ring

  • QuestionWill ring doorbell battery send visitor chime and/or notifications through my Amazon echo speaker?

    Asked by Becca.

    • Answer Hi Becca. Good question. Yes, the Ring Battery Doorbell Plus can be connected with your compatible Alexa-enabled devices to notify you of doorbell dings and motion alerts. Ring devices are compatible with Alexa-enabled devices such as Echo Show, Echo Hub, Echo Spot, Echo Dot, Fire Tablets (7 and above), Fire TV (2 and above), Fire TV Cube (1 and above), Fire TV Stick 4K, Fire TV Stick (2 and above), and Nebula Soundbar - Fire TV Edition. Visit our support center for more information. If any additional information is needed regarding your Ring question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. All the best, Nicole from Ring.

      Answered by Ring

  • QuestionI have a gate 100 feet from the internet. I would like to install Ring on my gate instead of the front door. Will this work?

    Asked by RAS.

    • Answer That’s not likely to work unless you have a very powerful WiFi right by the front door that can easily go through you door and walls and windows and reach 100 feet to the gate. I don’t think wifi 2.4g which is slower than 5g but more stable of a signal even extends 100 feet. You do have options on the camera to set the distance or alerts from motion so if your worried about seeing all who come near your home it should get them at the gate and alert you if installed at your door, but they won’t be able to ring the doorbell or talk to you through it from that distance

      Answered by MelodyM