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Your price for this item is $249.99
Page Showing 1-20 of 21 questions
  • Questioncan this be builtin

    Asked by jimwood.

    • Answer Thanks for asking, jimwood! This model is designed to sit in an open area on a countertop. This means it will require a minimum of 2 inches of space in the back and on the sides to allow for proper air flow. ^Jecca

      Answered by Samsung

  • QuestionDoes it make toasts?

    Asked by Kai.

    • Answer I haven't had good luck with toast. I don't want to have to flip it 3 times to get brown on all sides. don't think the rack holds it close enough to the element. Our old Samsung had a pull out rack and made excellent crispy toast.

      Answered by Ruth

  • QuestionDoes the beeping sound stay off indefinitely after pressing left and right arrows? What is the decibel level of the unit while microwaving?

    Asked by Donna.

    • Answer Hi Donna. Thank you for reaching out regarding your Samsung - 1.1 cu. ft. Countertop Microwave with Grilling Element does the beeping sound stay off indefinitely after pressing left and right. Regarding your concern, yes, the sound will be switched off. I suggest you check this link to your user manual for further assistance. Please go to page 30. https://downloadcenter.samsung.com/content/UM/202101/20210128150320952/Full_version_manual_MG11T5018CC_AA_EN-MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144375234 ^Camille

      Answered by Samsung

  • QuestionDoes this have rounded corners or typical pointy corners?

    Asked by Mzbeehavin.

    • Answer Hi Mzbeehavin, We appreciate the time you took to share your concern. We are glad to hear that you are interested in our Samsung microwave and we understand you would like to know if this has rounded corners or typical pointy corners. This microwave isn't as pointy as older microwaves are, nor is it rounded smoothly. We'd say that it is in-between both worlds. I highly recommend checking on the link below that may help you learn more about this product: https://www.samsung.com/us/home-appliances/microwaves/countertop/1-1-cu-ft-countertop-microwave-with-auto-cook-in-charcoal-mg11t5018cc-aa/#benefits Please click the link below for the user manual to know more about the microwave: https://downloadcenter.samsung.com/content/UM/202101/20210128150320952/Full_version_manual_MG11T5018CC_AA_EN-MES.pdf If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144169366 Thank you for choosing Samsung. Have a great day. -Trisha-

      Answered by Samsung

  • QuestionMine didn't come with a manual how do I operate for microwave potatoes

    Asked by Anonymous.

    • Answer Thanks so much for asking! Samsung now provides all of our manuals online in a downloadable form. I can provide this link (https://bit.ly/3aUrt13) that will take you directly to the full manual for this model. Pages 21-39 have detailed information about how to cook different types of food, including different forms of potatoes. ^Jecca

      Answered by Samsung

  • QuestionHeight wid. Need 7 inches grit 36 inches width

    Asked by Anonymous.

    • Answer Hello there! I have the full dimensions of this model listed as 14 1/16" x 10 1/16" x 14 1/16"; and the cutout dimensions as 20 3/8" x 11 3/4" x 16 1/8". ^Jecca

      Answered by Samsung

  • QuestionCan you make toast in it?

    Asked by Cooker.

    • Answer You sure can, Cooker! In fact, page 39 of the user manual (https://bit.ly/3uWR55X) has a handy guide full of tips on the best settings to use for different types of toast. ^Jecca

      Answered by Samsung

  • QuestionDoes the interior light go on when the door is opened ?

    Asked by Donna.

    • Answer Great question, Donna! The interior light should come on when the door is opened and when a cooking function has been started. However, if the door is left open for a long period of time, the light will shut off until the door is closed and reopened again. ^Jecca

      Answered by Samsung

  • Questiondoes it fit a 9x13 pan?

    Asked by tots.

    • Answer No. Only lit 9x12 .

      Answered by Vlad

  • QuestionCan it be sold in CA? Is it BPA free?

    Asked by Thanks.

  • QuestionDoes this come with the grill rack or do you have to buy it separately?

    Asked by dontworryboutit.

    • Answer It comes with a metal rack

      Answered by Bcrdhome

  • Questionwhere is it made

    Asked by alex.

  • QuestionIs the grilling element removable? Does it get in the way?

    Asked by KayMac.

    • Answer Hi santphea! The grill heating element is built into the microwave and cannot be removed. However, the grill rack (that food is set on when using the grill feature) is removable and should only be used when using the grill option. ^Jecca

      Answered by Samsung

  • QuestionWould this work for baking cookies (not microwaving them) or is it more for meat/veg "grilling"?

    Asked by OwensMom.

    • Answer My wife says no.

      Answered by Papa

  • QuestionWhat kind of inlet power does it need? Can it be run off a regular house outlet or does it need a separate circuit?

    Asked by Anonymous.

    • Answer Mine is plugged into regular wall outlet 110v.

      Answered by Papa

  • QuestionHow do you turn the obnoxious beep off? The manual says to press < or > at the same time. I assume they meant press < and > at the same time. That does not work. Maybe it's < or > and something else?

    Asked by chaka.

    • Answer I can answer my own question. Pressing < and > together worked after the microwave was unplugged and plugged back in.

      Answered by chaka

  • QuestionCan I get this pre ordered in white

    Asked by Anonymous.

  • QuestionHello I like this microwave but is it black stainless steel?

    Asked by Jen.

    • Answer Hello Jen, Thank you for reaching out. We appreciate you expressing your interest in this Samsung microwave and letting us know your inquiry if this is black stainless steel. We understand how important this information is for you, and we're here to help. As per checking, this Samsung microwave is not black stainless steel. I've included the link to the user manual, which you can check anytime to learn more about the product. https://downloadcenter.samsung.com/content/UM/202101/20210128150320952/Full_version_manual_MG11T5018CC_AA_EN-MES.pdf For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144397066 -Angelica

      Answered by Samsung

  • QuestionThis model was delivered yesterday, and I've already spent several hours trying to stop the beeps by pressing the < and > buttons together for several seconds. Unplugged the unit and plugged back in. Other tricks to try before I return? Thx for any help!

    Asked by DonnaM.

    • Answer Hello DonnaM, Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it's beeping and I'm sorry to hear that the beeping didn't stop after unplugging the unit and plugging it back in. We would like to help you through. To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001969/ to guide you on the issue. You can also check this link https://downloadcenter.samsung.com/content/UM/202101/20210128150320952/Full_version_manual_MG11T5018CC_AA_EN-MES.pdf for the user's manual. Just go to pages 40-44 for the troubleshooting guides. Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144390278. -Noraina

      Answered by Samsung

  • QuestionHas anyone been able to turn off the beeping ?I am following the instructions in the manual....and it does not work. Is there a trick to it???

    Asked by AmyJ.

    • Answer I'm happy to help with this, AmyJ! For this model, to turn the sound on/off, you'll need to press and hold both the left and right arrow buttons (located around the "OK/clock" button). You'll need to hold both of these down for about 3 seconds. If you're still unable to turn the sound off, we'd be happy to speak with you directly for further assistance. You can even reference ticket number 1143428517, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

      Answered by Samsung