A:AnswerHi FTLP,
Thank you for reaching out and we hope you are in good health. We are happy that you have a Samsung range. We hope you will love how the range works and is a fit for your kitchen needs.
After 2 minutes without activity (or one minute when the oven is operating in standby mode), the control panel will turn to sleep mode (display will turn off). I have shared below the user manual link. Please click on the link and turn to page 32.
https://downloadcenter.samsung.com/content/UM/201903/20190314220034725/NE58F9710WS_AA_AC_DG68-00506A-13_EN-MES-CFR_WEB.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144347045
Leo
A:AnswerA 110 volt element will not deliver the advantages of a 220 volt unit. The 220 volt will reach the temperature far faster but it would depend on the size of the unit you are talking about.
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo™ Oven - Stainless steel.
Yes, you can cook separate dishes at different temperatures and times. I have included the user manual below. Please click on the link and turn to pages 44 - 45.
https://downloadcenter.samsung.com/content/UM/201903/20190314220034725/NE58F9710WS_AA_AC_DG68-00506A-13_EN-MES-CFR_WEB.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144359366
Leo
A:AnswerWith any radiant/glass/smooth top range I've used over the past 18 years or so, it's best to use superior quality flat-bottomed cookware (no "rounding" on the outside edges). You'll find when using this type of cookware, the bottom fits each of the burners almost perfectly (6 to 12 inch burners) and cooking will be more efficient. Remember not to jack the heat up. These tops with that superior quality cookware get hot and stay hot at lower burner temperature settings.
A:AnswerGreetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo™ Oven - Stainless steel.
Yes, the warming drawer has a control system of its own. The warming drawer has 3 temp settings, low - medium - max. I have included the user manual link below. Please click on the link and turn to page 63.
https://downloadcenter.samsung.com/content/UM/201903/20190314220034725/NE58F9710WS_AA_AC_DG68-00506A-13_EN-MES-CFR_WEB.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144358833
Leo
A:AnswerHi Molly
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo™ Oven is large enough to proof bread. Regarding your concern, yes, the warming drawer is enough to proof the bread.
I suggest you check this link to your user manual for further assistance. Please go to page 63.
https://downloadcenter.samsung.com/content/UM/201903/20190314220034725/NE58F9710WS_AA_AC_DG68-00506A-13_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144358756
^Camille
A:AnswerHi Justlindsay,
The knobs on the NE58F9710WS need to be pushed in first then turned as a safety precaution. However, Samsung cautions in the manual to avoid leaning on the knobs to prevent turning them on accidentally. It's also advisable not to place items on the stove that could be damaged or burn if the cook top is inadvertently turned on, or is left on after use.
Thank you,
Ms. Samsung
A:AnswerHi, codymom.
Glad you ask about your range on how to regulate the bridge mode. The Bridge surface unit control knob (left front) regulates this by following the steps:
1. Push the knob in.
2. Turn in either direction to the setting you want.
• To use the single surface unit, turn the control knob to the single burner setting.
• To use the bridge surface unit, turn the control knob to the bridge burner setting.
Also, the Recommended settings SETTING TYPE OF COOKING
HIGH Starting most foods, bringing water to a boil, pan broiling
MEDIUM HIGH Continuing a rapid boil, frying, deep fat frying
MEDIUM Maintaining a slow boil, thickening sauces, and gravies, steaming vegetables
MEDIUM LOW Keeping foods cooking, poaching, stewing
LOW Keeping foods warm, melting, simmering
I suggest you check this link to your user manual for assistance. Please go to pages 36 to 37.
https://downloadcenter.samsung.com/content/UM/201903/20190314220034725/NE58F9710WS_AA_AC_DG68-00506A-13_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144839139) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerIt does have the divider making it like 2 separate ovens and there is a warming drawer on the very bottom. Not sure of the difference between chefs collection
A:AnswerHello.
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel if this has dehydrated mode. Regarding your concern, this does not have any dehydrate mode. Here is a link to your user manual for you to check.
https://downloadcenter.samsung.com/content/UM/201903/20190314220034725/NE58F9710WS_AA_AC_DG68-00506A-13_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144225502
^Camille
