Questions & Answers

Q: QuestionI am looking at both of the Samsung 65" Q80B vs. the Q60Band curious what the difference is between the 2 models. I am wondering what the additional $350 in price delivers for quality or options.

Asked 2 years ago by TVcomparison.

• A:Answer The biggest difference is the max frame rate of the display. The q60b is a 60Hz display and the q80b display is 120Hz. Both have corresponding “Motion Rate” softwares to aid response times for each display. If you don’t have very good eyesight and can’t consistently tell the difference between 120 and 60 FPS then just go with the cheaper model. Also, the q80b is compatible with Dolby Atmos, while the q60b is not. Hope this answers you’re question.

  Answered 2 years ago by FillintheblankVerified Purchase

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Q: Question4 HDMI ports, does it matter which one you plug the Xbox to or the cable box?

Asked 2 years ago by goodmovies.

• A:Answer goodmovies - All 4 HDMI ports on the Q80B are capable of Auto Low Latency Mode (ALLM), Dynamic Metadata (HDR10+), Variable Refresh Rate (VRR), and 4K@120Hz. HDMI port 3 further supports eARC. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionHow does the TV picture look when watching through a cable box (Spectrum)?

Asked 2 years ago by Anonymous.

• A:Answer Excellent, Stunning quality

  Answered 2 years ago by DeborahDVerified Purchase

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Q: Questionwhat are the configuration options for multi-view screen?

Asked 2 years ago by CTF83.

• A:Answer Hi CTF83 - Multi View allows you to watch up to two things at once on your TV, including what’s on your Smartphone. Whether it's live stats for the sports you’re watching or cheat videos while you play a game, Multi View provides you with different possibilities for splitting screens and viewing several types of content at the same time. While 2 HDMI inputs can’t be viewed simultaneously, here’s an example of how you can use this feature: On the left screen, you can play apps like TV+ or YouTube, HDMI devices, Antenna or Cable, or USB devices. On the right screen, you can screen mirror, use AirPlay, cast from an app, or cast from an IoT camera. ^Gina

  Answered 2 years ago by Samsung

  
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Q: QuestionWill the Q80 support Dolby Atmos with my Sonos Arc?

Asked 2 years ago by turk.

• A:Answer Hi turk - It sure will! While the Q80B features built-in Dolby Atmos, you can also connect Atmos-enabled devices for enhanced Dolby Atmos audio. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionCan I have a VCR attached to the Samsung TV by your Geek Squad?

Asked 2 years ago by FREDDY.

• A:Answer Yes, we did and enjoying

  Answered 2 years ago by ShelovesHIMVerified Purchase

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Q: QuestionWill Hulu live tv work on this tv, without streaming from mobile device?

Asked 2 years ago by DannyD.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this tv support directv stream ?

Asked 2 years ago by Karl.

• A:Answer yes I have 6 of these units

  Answered 2 years ago by MrStreamVerified Purchase

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Q: QuestionDoes this have bluetooth

Asked 3 years ago by Anonymous.

• A:Answer Hi there - Yes, the Q80B is a Bluetooth enabled Smart TV. ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this TV equipped with Apple Airplay or support it?

Asked 2 years ago by GatorGat.

• A:Answer It supports it, i was able to cast screen from my mac to the Q80B with Air Play support.

  Answered 2 years ago by RobWilkensLevittownNY

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Q: QuestionCan you download apps like Amazon Prime video, HBO Max, etc?

Asked 2 years ago by GC.

• A:Answer yes

  Answered 2 years ago by iowadiVerified Purchase

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Q: QuestionDoes the stand swivel?

Asked 2 years ago by GC.

• A:Answer It does not swivel.

  Answered 2 years ago by IowadiVerified Purchase

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Q: QuestionCan I get my Apple TV and paramount + free subscription from T-Mobile on this tv??

Asked 2 years ago by Geri.

• A:Answer Apple TV was preinstalled and you can install Paramount Plus.

  Answered 2 years ago by RobsVerified Purchase

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Q: QuestionCan you download the Vudu app on this tv to watch movies?

Asked 2 years ago by myhope64.

• A:Answer myhope64 - The VUDU app can be downloaded from the Q80B's App Store. ~ Samsung Specialist

  Answered 2 years ago by Samsung

  
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Q: QuestionIs the TV compatible to grand videoke? I used the bluetooth sound and the sound seems lagging.

Asked 2 years ago by Ida.

• A:Answer Hi Ida, I’m sorry you’re experiencing issues connecting Bluetooth devices to your Q80B TV. When connecting via Bluetooth, there are a few things to keep in mind: 1) You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously. 2) Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphone may not be available, depending on the environment). 3) Lip-sync errors may occur. 4) The TV and Bluetooth device may disconnect, depending on the distance between them 5) A Bluetooth device may hum or malfunction: a) When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the TV. b) When the device is subject to electrical variation from obstructions caused by a wall, corner, or office partitioning. c) When the device is exposed to electrical interference from the same frequency-band devices including medical equipment, microwave ovens, and wireless LANs. If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ^Brie

  Answered 2 years ago by Samsung

  
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Q: QuestionI purchased this TV and I cannot update the new software. I reaches about 83% percent then it displays an error message. Any suggestions?

Asked 3 years ago by JC.

• A:Answer Hi JC, Let's first make sure you are connected to the internet. To do so, go to Settings> Network> Network Status and confirm you are connected. If that does not work you can always update your firmware manually. You can do this by downloading the update on a USB drive and manually updating your TV: 1. On Samsung's website (upper right corner), go to Support > Manuals & Software > Find your TV model. 2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) 3. Connect the USB thumb drive to a USB port on your TV. 4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. 5. Follow the on-screen instructions to install the updated software. If you are still having issues please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Brie

  Answered 3 years ago by Samsung

  
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Q: QuestionIs BestBuy going to sell the Samsung 70” Class Q80B?

Asked 3 years ago by MikeT.

• A:Answer MikeT - The Q80B is available in 5 sizes: 85", 75", 65", 55" and 50". ^Gina

  Answered 3 years ago by Samsung

  
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Q: Questionwhat is motion rate for this tv?

Asked 3 years ago by RW.

• A:Answer RW - The 65" Q80B features Motion Rate 240 (120Hz Refresh Rate). ^Gina

  Answered 3 years ago by Samsung

  
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Q: QuestionHi I have a Samsung Oled QE65S90DATXXU tv with 4 hdmi ports 1& 4 have a game icon 3 is for earc I’d like to know which hdmi port I should use for my Sky Q 2 T or does it make no difference thanks.

Asked 4 months ago by Etsy.

Q: QuestionPourquoi Télécommande Bell fibe ne reste pas en mémoire avec ma tv Sony Bravia. Elle allume éteint et change le volume mais ne permet pas de changer de canaux à l'ouverture ?

Asked 9 months ago by Frank.