Questions & Answers
- Model:
- DV40J3000EW
- |
- SKU:
- 2878395
Q: QuestionIs there no interior light on this dryer?
Asked by Anonymous.
- A:Answer No interior light on this model...
Answered by Sonic62
Q: QuestionDo you need to do anything to the dryer when it is brand new before drying the first load...??
Asked by Nina.
- A:Answer Yes, run one cycle empty so the dryer can "burn" off and out gases from the materials, as these may get into the first load of clothes.
Answered by Sonic62
Q: QuestionIs model DV40J3000EW an energy efficient dryer?
Asked by Anonymous.
- A:Answer Thanks for your interest in the DV40J3000EW. While this model isn't Energy Star certified under the new guidelines, it does feature the energy saving Sensor Dry technology so it detects moisture and adjusts the drying time as needed. When used in conjunction with Samsung's HE Washers, the high spin speeds extract the maximum amount of water so clothes can spend less time in the dryer, which also helps to save energy. - Ms. Samsung
Answered by Anonymous
Q: QuestionWhen I turn my dryer on it stops after about 4 seconds, then it flashes extra low...what does that mean?
Asked by Tony.
- A:Answer Great question, Tony! This is a Temperature Error. You can find more information about Temperature Errors in this link (https://bit.ly/2PYKNlP). ^Jecca
Answered by Samsung
Q: QuestionThis dryer was installed today. It seemed to be working when it was installed. However, I just tried to do my first load and now it won't spin. The cooling light and end light are on while the heat light is flashing. What can I do to make this work?
Asked by theandyn.
- A:Answer Those lights are supposed to stay on. The blinking light is what indicates what cycle the dryer is in. The drying, cooling and end lights all stay on during the cycle, but the current status light will blink. The manual has it wrong. I already verified with samsung that that is normal operation. They said the manual is outdated.
Answered by larry
Q: Questionwhat are the outer dimensions,height, depth,width, and weight
Asked by Anonymous.
- A:Answer The machine is rounded on all edges, best I could get was: height 44", width 26.5", depth 28.5" This may help ... My machine vents out the back and measures a total of 35" out from the wall. I allowed 27.5" from the side wall. Height at the front is 39" and the back is 44".
Answered by Bear
Q: QuestionHow well does the lint filter work? Do you have to clean it numerous times per cycle?
Asked by J.
- A:Answer I clean it after every load. The safest way to go.
Answered by LuchoOnFleek
Q: QuestionIs this dryer compatible with 220 wiring? And are all three prong power cords universal?
Asked by jojo.
- A:Answer The dryer uses 220 for the heater element and 110 volt for motor and timer and temperature control. 220 volt power cords are not universal due to the different configurations of the receptacle and amperage.
Answered by sundancer87
Q: Questionhow do i stop the end cycle alarm melody on my new dv45h7000ew ?
Asked by Louis.
- A:Answer Hi Louis. Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles on how to stop the end cycle alarm melody. Regarding your concern, as much as I want you to be able to switch off the end cycle alarm, this dryer does not have that option. I suggest you check this link to your user manual for assistance. Please go to page 2. https://downloadcenter.samsung.com/content/UM/201909/20190913052051286/DV3000J_DC68-03170N-10_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144651103 Thank you for being a valued customer of Samsung. Have a great day. ^Camille
Answered by Samsung
Q: QuestionIs the cooking light supposed to stay on continuosly
Asked by Anonymous.
- A:Answer Hi There, Glad you asked! If you mean the Cooling Light, it will illuminate during those portions of the cycle. Have a great day. ^Chrystel
Answered by Samsung
Q: QuestionMy dyer has a heating light flashing and cooling light flashing at the same time and will not start
Asked by Dj.
- A:Answer Hi Dj! It sounds like your dryer is displaying an error code. But not to worry, I have this link (https://bit.ly/3j304gY) that can walk you through what steps to take to resolve this. ^Jecca
Answered by Samsung
Q: QuestionWhat Samsung (front-load) washers go with this in order to be stacked? Please provide names, links, and/or model numbers. Thank you.
Asked by Anonymous.
- A:Answer Hello, this specific model dryer is not compatible with stacking. I am including a link to our website Samsung.com for you to view our stackable laundry units (https://www.samsung.com/us/home-appliances/washers/all-washers/?type=Front+Load). We thank you for choosing Samsung for your laundry needs. ^Lena
Answered by Samsung
Q: QuestionWhen doing a normal load on my Samsung steam dryer the normal, drying, and start are flashing. Is this flashing normal? Thank you
Asked by Itsadogslifenh.
- A:Answer Not to worry Samsung friend, this is normal! The lights you are seeing lit up on the control panel are indicator lights to let you know that the dryer is currently in normal drying mode. If the dryer detects a problem with any of the internal components, it will display a two or three digit error code where the time is normally displayed. I'm also providing this link direct link (https://bit.ly/3eNDk2g) to the user manual for more details about using the feaures on this dryer. ^Jecca
Answered by Samsung
Q: QuestionThe dryer button keeps blinking and the air doesn't get hot the clothes aren't getting dry.
Asked by Ursula.
- A:Answer I'm happy to help with this, Ursula! I have this link (https://bit.ly/2PoYKd2) that can walk you through what to do if the dryer is not drying properly. ^Jecca
Answered by Samsung
Q: QuestionI purchased this electric dryer in Dec. 2017 and now it will not heat up at all! We’ve cleaned all the lint traps, vacuumed the dryer vent outside and still no heat.
Asked by Mandie.
- A:Answer Hi Mandie! It sounds like you've checked the most likely causes of the dryer not heating properly. This link (https://bit.ly/37ngZXB) can show you what else to check, as well as what to do if the dryer still will not heat properly. ^Jecca
Answered by Samsung
Q: QuestionCan this be set up to vent out the bottom?
Asked by Alex.
- A:Answer Yes I did it
Answered by Lastat
Q: QuestionWhich way does door open on this model
Asked by Anonymous.
- A:Answer Hello, Thank you for reaching out. We appreciate you informing us about your inquiry on which way the door of this Samsung dryer opens. We understand this information's importance, and we'll be glad to look into this for you. As per checking, this dryer's door is on the side, and it opens from left to right. However, you have an option to reverse it. If you want to change the direction of the door, it is recommended to call a qualified service technician. You may also refer to page 19 of the user manual to learn more about the process of reversing the door for reference. https://downloadcenter.samsung.com/content/UM/201909/20190913052051286/DV3000J_DC68-03170N-10_EN_CFR_MES.pdf Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144611444 -Angelica
Answered by Samsung
Q: QuestionAre these stackable?
Asked by Anonymous.
- A:Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles - White. The dryer isn't designed for stacking. I have shared the user manual link below. Please access the link and turn to pages 7 - 16 for installation requirements and guide. https://downloadcenter.samsung.com/content/UM/201909/20190913052051286/DV3000J_DC68-03170N-10_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144470106 Leo
Answered by Samsung
Q: QuestionIt’s 120 volts
Asked by Ross.
- A:Answer The dryer requires 240V. Thank you for choosing Samsung! ^Lena
Answered by Samsung
Q: QuestionDryer runs but doesn't heat to dry clothes. This happens in timed loads as well as regular loads.
Asked by TLCM3.
- A:Answer Here is a helpful link to support your concerns on the dryer not heating (https://bit.ly/2Lmt8Qh). Thank you for choosing Samsung! ^Lena
Answered by Samsung
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