“I got 2 MX-70T's, with the group play, when connected via Bluetooth to anything other than my mobile devices the sound from both speakers does not sync and sounds horrible, with studdering and skipping. I tried on my Samsung TV and Xigimi Horizon Pro.”

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• May want to make sure firm ware is most recent

  Answered by Hardcider65 3 years ago

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• Hi Brian! I am sorry to hear about the issues you are experiencing with your Sound Tower Units. You may want to try updating the firmware of each Sound Tower to the latest version (ver1038) featuring the newest improvements and features. You can update the firmware by downloading the file from the Samsung Website and loading it onto a USB device. Should this not resolve your issue, please contact us so we can gather additional information to provide you with the proper steps. You can reach us at 1-800-SAMSUNG (ask for Soundbar's), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

  Answered by Samsung 3 years ago

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