Questions & Answers

Q: Questiondoes this dishwasher have a drying cycle? why does door open automatically ?

Asked 5 years ago by Marc.

• A:Answer I was skeptical about this whole "door opening thing", too. And I purchased this, expecting to hate it... but I absolutely love this Samsung DW. Since there isn't a heating element, a fan goes on near the end of the washing cycle when the door opens just a bit, allowing the condensation to escape. And no... your kitchen won't get steamy, in fact it's so quiet and minimal you won't even notice (unless you happen to spy it in action). The 3rd top drawer is a wonderful attribute, too. Your silverware will come out sparking every time.

  Answered 5 years ago by TomCat

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Q: QuestionI have a Samsung dishwasher..hate i..constantly smells..2 years old..tried everything people on Google did to try to solve it..couldn't..don't really want to buy another but have fridge and stove I haveto match..does anyone have an odor problem with dishw

Asked 4 years ago by Jfryan.

• A:Answer Affresh Dishwasher Cleaner, 6 Tablets | Formulated to Clean Inside All Machine Models

  Answered 4 years ago by Lori

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Q: QuestionDoes the DW80R7060UG model have a food disposal, or is it filtration?

Asked 5 years ago by Treese.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel

• A:Answer It does not have a disposer that chops up particles but it does have a filter basket in the bottom which is easy to clean.

  Answered 5 years ago by Rich

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Q: QuestionAnyone have issues with your dishes still being wet? How can we get them to dry?

Asked 4 years ago by Meggerz29.

• A:Answer Hi Mmk! This link (https://bit.ly/2GUQQVf) is filled with information on how to ensure your dishes are the driest possible. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan you use a cascade pod or must you use a granular or liquid detergent?

Asked 4 years ago by Marie.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel

• A:Answer I use pods from Costco - works fine

  Answered 4 years ago by pga352Verified Purchase

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Q: Questionwhen a cycle has started and i need to add something to the load --is there a stop/resume button ? how long is quick wash- -i noticed this one doesnt have the food disposer --is the filtration effective or will i need to pre-rinse everything?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel

• A:Answer Hi, having been looking for a replacement dishwasher for about a year, I found that this model was the best on the market, I spoke to friends who had purchased Bosch, and they seemed happy but I have always been a fan of Samsung. This dishwasher is SO quiet its unbelievable, the only way you really know that it is running is sometimes there is a slight noise when the cycle is in rinse mode, (draining into my disposal) other than that its the blue light on the front. It was very easy to install, with the help of a friend who thought it would be funny to show up with a "sledge hammer" and "adjustable wrench" to help me remove the old one.....LOL If you need to add another item you just open the door and add the item. The quick wash is 60 minutes and works great I am one who has always rinsed my dishes before I put them into the dishwasher One other nice feature is that if you leave the dishwasher on when you return the door automatically opens to help dry the washed dishes - FYI, this is a setting on the dishwasher. Enjoy.......

  Answered 4 years ago by SeanSAVVerified Purchase

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Q: QuestionLove that the door pops open so I don't have to wait up to open it. However, I'm concerned about how large the "holes" are in the bottom rack and that my cups and other items will fall thru. Anyone have issues with fully utilizing the bottom drawer?

Asked 4 years ago by MomOf5Boys.

• A:Answer I am including a link to a helpful guide to support your concerns on loading the dishwasher (https://bit.ly/3lZb925). We thank you for choosing Samsung for your home! ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes the door lay flat and parallel to the floor when open without the rack on it? I returned one that the door bounced up on when open and would not stay flat and want to know if this is the norm or if mine was truly defective. Thanks

Asked 5 years ago by SuzH.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel

• A:Answer The door lays flat and parallel to the floor. It has mechanical resistance to it laying flat, which is quality in the product. There is no bouncing effect to it, it's not like opening a refrigerator door.

  Answered 5 years ago by Tuckerbt3

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Q: QuestionHow high is the noise level?

Asked 5 years ago by Martyna.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel

• A:Answer You can barely hear it running. It has sound dampening material on the outside of the unit. It's quiet enough to the point where you have to get next to it to know if it's running.

  Answered 5 years ago by Tuckerbt3

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Q: QuestionWhat's the difference between StormWash and Linear Wash? I would like to know which one is more powerful in cleaning the dirt and the grease. What are they specifically good at?

Asked 3 years ago by AlexiaW.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel

• A:Answer Storm Wash is an extra nozzle at the bottom left of the unit to direct another spray for "heavily soiled"pots and pans. This is an option during the wash cycle that can be turned on, not automatic for every cycle. The Linear wash is the model where the nozzle moves back and forth like a car wash instead of being stationary (the bottom nozzle).

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it require hot and cold water hoses or just cold water hose?

Asked 3 years ago by Anonymous.

• A:Answer Excellent question! According to page 13 of the user manual (https://bit.ly/3jFHn3k) this dishwasher will only require a single hot water connection. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionCan the legs on this dishwasher be adjusted down enough so the overall height of the unit does not exceed 33"? My dishwasher space, Floor to under Countertop, is only 33 1/16".

Asked 4 years ago by notbobvila.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel

• A:Answer Hi notbobvila! According to our specifications, the height of this model can only be adjusted from 35.3" to 34.1". ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this have a built in water heater?

Asked 4 years ago by CBGramps.

• A:Answer There is a "Hidden Heat Element" that's 1100 watts. In fact, I don't know exactly where it is but I suspect its internal to a water line. It's not a traditional element that you are used to seeing in the bottom of the machine. I was skeptical about it not having a "traditional" heater element also, but rest assured, this unit dry's dishes and even plastic stuff better than any other machine I've had. It really is an excellent machine. And no - I don't work for SAMSUNG. Good Luck!

  Answered 4 years ago by TucsonLarryVerified Purchase

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Q: QuestionCan this be run without a heated drying cycle?

Asked 5 years ago by Deb.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel

• A:Answer Yes, just takes longer to dry

  Answered 5 years ago by DianaVerified Purchase

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Q: QuestionDoes this model have the digital leak sensor?

Asked 3 years ago by KittenJoy.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel

• A:Answer Hi KittenJoy. Thank you for reaching out regarding your Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA if this has a sensor leak. Regarding your concern, this has a digital leak sensor. I suggest you check this link for the full spec, features, and dimensions. https://www.samsung.com/us/home-appliances/dishwashers/rotary/stormwash--42-dba-dishwasher-in-stainless-steel-dw80r7060us-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144365395 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes the 27 1/3" depth measurement include the handle?

Asked 3 years ago by KittenJoy.

• A:Answer Hi KittenJoy, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel. The depth measurement of 27 5/16 inches or 27 1/3 inches includes the handle. I have shared the installation guide link below. Please click on the link and turn to page 11 for the complete dimension of the dishwasher. https://downloadcenter.samsung.com/content/UM/202103/20210324105316578/MANUAL_INSTALL_DD68-00210A-02_EN_MES_20191224.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144321732 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this come with a power supply cord?

Asked 4 years ago by Kyle.

• A:Answer yes

  Answered 4 years ago by Sonette

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Q: QuestionDoes this have a place in the door for silverware?

Asked 4 years ago by Linda.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel

• A:Answer Hi Linda! This model has a cutlery rack that sits in the lower rack, as well as a third upper rack that can also be used for silverware. For more details about the best ways to load the dishwasher, follow this link: https://bit.ly/3jPwewr. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionnew dishwasher installed yesterday. This morning i loaded a few dirty dishes and number 1 appeared on the delay start time panel. I do not want to run this dishwasher until I put this evenings dishes into it. How do i get the "1" to go away?

Asked 4 years ago by tamacat.

This question was asked about the related product: Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless Steel

• A:Answer Press the power button on the left to shut off the machine until you're ready to run it.

  Answered 4 years ago by GmborntVerified Purchase

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Q: QuestionAre the top rack pull-out stops (shown in one of the pictures) designed to pop out to allow the top rack to be easily removed, or are they pretty much fixed and permanent? GE's top rack is easily removable.

Asked 4 years ago by Ron.

• A:Answer Hi Ron! The upper rack is removable. Page 14 of the user manual (https://bit.ly/2V2G17p) can show you how. You can also adjust the height of the racks (instructions are on page 13) to your preference. ^Jecca

  Answered 4 years ago by Samsung

  
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