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Questions & Answers

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Page Showing 1-20 of 33 questions
  • QuestionCan the SSD be used with both Windows and macOS?

    • Answer The SSD has minimum system requirements of Windows 10 and macOS v10.9+ so it can be used with both.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the SSD come with a warranty?

    • Answer The SSD does include a 5-year limited warranty.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat are the read and write speeds of the SSD?

    • Answer The read speed is up to 1050 megabytes per second and the write speed is up to 1000 megabytes per second.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the weight of the SSD?

    • Answer The product weighs 2.4 ounces.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of protection does the SSD have against drops, water, and dust?

    • Answer The SSD features up to three-meter drop protection and has an IP65 rating for water and dust resistance.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the encryption algorithm used for the SSD?

    • Answer The encryption algorithm used for the SSD is 256-bit AES.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this drive work as a time machine backup on Mac?

    Asked by Frustrated.

    • Answer Yes, the SanDisk® Extreme Portable SSD will work with time machine backup while using it on Mac computers.

      Answered by SanDisk Team

  • QuestionIf I leave this drive plugged it will it automatically back up my computer on a daily basis?

    Asked by Joan.

    • Answer Not automatically. That would be fantastic, though I am sure there is software you could add that would do it for you.

      Answered by Robert

  • QuestionDoes this work with Mac ventura 12.4?

    Asked by ManMundo.

    • Answer Hello, Please allow us to inform you that all the SanDisk®️ portable SSDs are a plug and play storage devices. You can connect the drive to the computer and start transferring the data using drag and drop or copy/paste method. You do not require any special driver, firmware update or software to use the drive on computer. Our drives use the native drivers of the host device.

      Answered by SanDisk Team

  • QuestionIs this product compatible with a PS5

    Asked by Anonymous.

    • Answer Hi, Please know that the SanDisk Extreme Portable External USB-C NVMe SSD can be used with a PS5 for storing and playing PS4 games, as well as for backing up PS5 game data. However, PS5 games cannot be played directly from the drive due to system limitations—they need to be transferred back to the console’s internal storage. For expanding PS5 game storage, a compatible M.2 NVMe SSD installed in the PS5’s expansion slot is required. You may also check WD_BLACK SN850P NVMe™ Internal SSD for PS5® consoles.

      Answered by SanDisk Team

  • QuestionAre there compatibility issues with Linux, in other words does it work with Linux

    Asked by Tom000.

    • Answer It does work with Linux

      Answered by MarceloY

  • QuestionIs this a good choice for pc gaming?

    Asked by JJjj.

    • Answer Yes Fast transfer rate Makes it totally PC Gaming compatible

      Answered by MarceloY

  • QuestionHow do i back up my computer

    Asked by Anonymous.

    • Answer It has built in back up features 
It comes with a software (WD Backup software) that allows you to do it Double click in it and it will guide you step by step

      Answered by MarceloY

  • QuestionWill this drive work with windows 11 and bit locker?

    Asked by Dale.

    • Answer Yes BitLocker can encrypt the SanDisk drive in Windows 11

      Answered by MarceloY

  • QuestionI this the Gen 2 with the updated firmware or Gen 1

    Asked by Wondering.

    • Answer Thank you for reaching out to us. Please allow us to inform you that the SanDisk Extreme Portable V2 4TB SSD and the SanDisk Extreme Pro Portable V2 SSDs come with the updated firmware. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.

      Answered by SanDisk Team

  • QuestionWhat else do I need to use this with both my iPhone and the hp laptop in my cart

    Asked by Hornyoldfart.

    • Answer The iPhone might need a dongle to go from lightning to USB-C, but as long as that's in place, an iPhone SHOULD be able to read it (cannot guarantee that though). For the HP, it just needs a USB-C port. Even then I think the device comes with a USB-C to USB-A adapter, so that isn't a requirement completely. The ports you're used to will work. I would recommend finding a USB 3 port for it if that's what is needed however.

      Answered by DingusPingus

  • QuestionCan I put karaoke files on this device?

    Asked by Shawn.

    • Answer Yes, you can

      Answered by MarceloY

  • QuestionCan I format this unit to storage microsoft instead of Mac

    Asked by DDB.

    • Answer It comes formated and ready to use with microsoft windows or anroid.

      Answered by AndreyK

  • Questioncan i make a password?

    Asked by sonamu.

    • Answer yes

      Answered by ChhaganbhaiA

  • QuestionWill this keep the organized albums from iPhone to this device when transferred?

    Asked by Transferring.

    • Answer Organization is not SSD function. It’s managed by Apple , Windows or Unix. Apple does a better job.

      Answered by TanveermK