Questions & Answers

Q: QuestionDoes it work with Time Machine?

Asked 3 years ago by isax.

• A:Answer No

  Answered 3 years ago by JeffVerified Purchase

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Q: QuestionCan I use this without registering, without the rescue service, and scheduled backup? Just need to offload some large files as needed. Can i use this without connecting to the internet? At this point, it is a wasted drive for me.

Asked 4 years ago by Disappointed.

• A:Answer you do not need to register the drive or get on the internet, you can use it like a regular drive, the other functionality are just extras

  Answered 4 years ago by SonnyDVerified Purchase

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Q: QuestionSo this will work W/ windows 10.....and is this good for music& pics??

Asked 4 years ago by jack.

• A:Answer Yes this works with Windows 10 and yes it backs up music and picture files. And yes you can restore all your document, music and pictures files.

  Answered 4 years ago by KrazyKatFLVerified Purchase

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Q: Questionwill the product work with a MacBook Pro?

Asked 4 years ago by Nate96.

• A:Answer Hello Nate96, The system requirements for the Seagate One Touch are: - Windows 7 or higher, or Mac OS 10.12 or higher operating system - Available SuperSpeed USB 3.2 Gen 1 (USB 3.0) port (required for USB 3.2 Gen 1 transfer speeds) For more information about this drive, please check the data sheet o the link below: https://www.seagate.com/www-content/datasheets/pdfs/one-touch-portable-storage-DS2054-2-2009-WW-en_US.pdf Regards, Zac Seagate Support

  Answered 4 years ago by SeagateTechnicalSupport

  
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Q: QuestionDoes this work with USB 2.0?

Asked 4 years ago by Anonymous.

• A:Answer Generally speaking USB3.0 devices are downward compatible to USB2.0, maybe even lower. The difference is that they can only move data at the speed of the USB port they are connected to. But if you are loading from a USB2.0 port and restoring with a USB3.0 port then you will get the advantage of the faster speed. For example copying data or backing up from an older computer to a newer one. I hope this helps.

  Answered 4 years ago by Yumazona

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Q: QuestionI would like to know if this Seagate can be used for Mac and Pc or what??? thank you

Asked 4 years ago by Sassegranny.

• A:Answer I used it for my PC, but it does come with a MAC version of the toolkit app to load as well, so yes it will work great with MAC.

  Answered 3 years ago by AGWright

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Q: QuestionDoes it come with a laptop back up software like ease us to do ?

Asked 3 years ago by Mdp.

• A:Answer I literally plugged it in and worked EASILY. Probably the easiest storage device I have ever used

  Answered 3 years ago by TheZogVerified Purchase

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Q: QuestionDoes this come with a USB cable?

Asked 3 years ago by Bobby.

• A:Answer Yes, mine did.

  Answered 3 years ago by headphoneuserVerified Purchase

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Q: QuestionWhat is the data transfer rate on this Seagate Hard drive?

Asked 3 years ago by Martinez5.

• A:Answer CNet says it has a transfer rate of 5 Gbps (5000 Mbps). I had the same question.

  Answered 3 years ago by Giuliana

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Q: QuestionWhat is the Rescue Data Recovery service? How does it work?

Asked 4 years ago by Anonymous.

• A:Answer Hey, I just called Seagate and asked technical support for that same question. It is like an extended warranty and they send you a pre-paid label to ship it to them and they recover it if they can and return it to you. They have chat options and a phone number to call and get support. I did not get any info from Best Buy and I am not holding them responsible for that. They cannot know every product they sell in that informative capacity. Hope not too late for you to know. I just found out minutes ago.

  Answered 3 years ago by CuriousAboutTheFacts

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Q: QuestionCan this drive be password protected?

Asked 4 years ago by Phil.

• A:Answer No password protection..

  Answered 4 years ago by BellefonteChefVerified Purchase

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Q: QuestionWill this work with a ps4?

Asked 4 years ago by yes.

• A:Answer yes using one now

  Answered 4 years ago by slickVerified Purchase

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Q: QuestionWill it work with Tesla?

Asked 1 year ago by Akash.

Q: QuestionDoes this work for ps5?

Asked 1 year ago by Goop.

• A:Answer Yes it will connect

  Answered 1 year ago by NewKenChipVerified Purchase

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Q: Questionwill this work with a kindel fire

Asked 1 year ago by Anonymous.

Q: Questioncan i back up my cell phone to it?

Asked 1 year ago by desertrat.

• A:Answer This is a tough question to answer. You (probably) can back up any pictures and documents you have on your cell phone, but not apps/settings or the OS itself - UNLESS your device is rooted. I can connect my 1tb Seagate drive to my phone and it works, but I have a new-ish phone with Android 12. Some older phones may not be able to connect due to not having the ability to power the drive without an external power source.

  Answered 1 year ago by gamerguy23

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Q: QuestionHow to connect with iphone 12 mini? What cable should I purchase for it to be compatible with iphone 12 mini?

Asked 1 year ago by Rophi.

Q: QuestionIs there a cable for the One Tough 2T Ext HD that fits into a USB-C port without having to use an adapter? Thank you.

Asked 1 year ago by Nancy.

Q: QuestionWill this work for a MacBook Pro using a hub as a usb port?

Asked 1 year ago by Jmlarp.

Q: QuestionCan this create a Windows 10 system image? Can it restore that system image to any hard drive or is it restricted to certain hard drive manufacturers?

Asked 2 years ago by dsp.