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Page Showing 41-60 of 96 questions
  • QuestionWhat are yhe demensions of this TV

    Asked by Petie.

    • Answer Hi Petie, thank you so much for your inquiry! Here are the dimensions of our XBR75X900H: • DIMENSION OF TV WITHOUT STAND (W X H X D): Approx. 66 x 37 7/8 x 2 7/8 inch (1,674 x 961 x 71 mm) • DIMENSION OF TV WITH STAND (W X H X D): Approx. 66 x 40 3/4 x 16 1/4 inch (1,674 x 1,034 x 410 mm) To know more about its specifications & features, please visit the link below: https://www.sony.com/electronics/televisions/xbr-x900h-series/specifications I hope this helps! Thank you! - Romeo

      Answered by SonyListens

  • QuestionDoes this Sony model support Bluetooth pairing with hearing aids?

    Asked by Henry.

    • Answer Hi Henry, thank you so much for your inquiry. We are not sure on what brand/model of hearing aids you have. However, if it supports Bluetooth A2DP (Advanced Audio Distribution Profile), yes, this TV will pair and work well with your hearing aids. I hope this helps! Thanks! - Romeo

      Answered by SonyListens

  • QuestionCan you change the resolution back to 60Hz on this TV?

    Asked by choochi.

    • Answer Hi choochi, thank you so much for your inquiry. While the native refresh rate of the panel is 120Hz, you can turn off motion processing to playback the native refresh rate of the input signal. If the native signal is 60Hz or 24Hz it will duplicate the frames accordingly to the input signal. I hope this helps! Thanks! - Romeo

      Answered by SonyListens

  • QuestionWill this TV receive the VRR and ALLM update anymore as I have heard rumors of them being cancelled.

    Asked by GodslayerASM.

    • Answer Hi GodslayerASM, Thank you so much for reaching out, and we are sorry for the inconvenience. The U.S. Sony Support article was updated and incorrectly removed the reference to future support for VRR and ALLM for the X900H series. Please note that this was an error, and the plan to support these features is unchanged from the previous communication wherein we state that the X900H will support VRR and ALLM via a future firmware update. The article containing the erroneous information on Sony Support has been updated with the correct information: https://www.sony.com/electronics/support/televisions-projectors/articles/00246472 Our apologies for any confusion this may have caused! Please let us know if you have any questions by sending us an email at [email protected] with the following details: Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Issue: Thank you so much for trusting Sony! Regards, Romeo

      Answered by SonyListens

  • QuestionModel: XBR75X900H Does this TV support HDCP version 2.3? Which HDMI inports? Why is it not mention?

    Asked by Eric.

    • Answer Hi Eric, thank you so much for your inquiry! Great news! Yes, the XBR75X900H supports HDCP 2.3 for HDMI 1,2,3, and 4. This information is available from its specifications. Please refer to the link below for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/specifications I hope this helps! - Romeo

      Answered by SonyListens

  • QuestionDoes this have an eARC 2.1 port?

    Asked by Lcanrph.

    • Answer Hi BBLover, thank you so much for your inquiry! Yes! The X900H supports eARC (Enhanced Audio Return Channel) through a firmware update. I hope this helps! Thanks! - Romeo

      Answered by SonyListens

  • QuestionWhat is the grid layout of the mounting holes on the back? Distances between them and so forth. Thanks

    Asked by Cath.

    • Answer Hi Cath, thank you so much for your inquiry. The wall mount hole pattern of our 75" X900H conforms to the VESA Mount Standard and has a screw hole pattern (W x H) of 11 7/8" x 11 7/8" (300 mm x 300 mm) for wall mounting. For safety and product protection, we recommend that a qualified professional perform the installation of your TV on the wall. Hope this helps! Thanks for considering Sony! - Romeo

      Answered by SonyListens

  • QuestionIs VRR support still coming in a future firmware update or has that feature been canceled?

    Asked by Sumit.

    • Answer Probably not... see link below https://www.windowscentral.com/sony-scrubs-vrr-and-allm-upgrade-x900h-x90h-tv-support-pages

      Answered by SteveO

  • QuestionI have a 65 inch Sony on a wall mount, will the 75 inch be able to use the same mount?

    Asked by Leon.

    • Answer Hi Leon, thank you so much for your inquiry. If you have the 65" X900H, yes, you can use the same wall mount for the 75" X900H. Both the 65" and 75" X900H have the same VESA HOLE PITCH (W x H) of 11.8" x 11.8" (300 mm x 300 mm). For wall mounting, please visit your local retailer to find a VESA stand that meets the size of your TV, your wall or environmental requirements, and stylistic preferences. Thanks for considering Sony! - Romeo

      Answered by SonyListens

  • QuestionHow much storage does the TV have for downloading apps from Google Play?

    Asked by Bandit13.

    • Answer We just looked up ours yesterday and it said 4.4 GB

      Answered by Ziggy67

  • Questiondo the legs of the stand swivel or are they fixed at 90 degrees

    Asked by whitetail.

    • Answer Hi whitetail, Thank you much for your inquiry. The provided TV stand of the 75" X900H does not swivel and fix at standard position. Please refer to the setup guide of this TV for more information: https://www.sony.com/electronics/support/res/manuals/5014/43f57b865ce8f28a2ca2610651f806c1/50148631M.pdf. I hope this helps! - Romeo

      Answered by SonyListens

  • QuestionDo the legs swivel or are they fixed at 90 degrees to the tv

    Asked by whitetail.

    • Answer The legs are on a fixed position.

      Answered by Dova

  • Questionhow many EARC ports on this model?

    Asked by Mike.

    • Answer Hi Mike, thank you so much for your inquiry! The X900H supports 1 eARC port (HDMI 3) through a software update. I hope this helps! Thanks! - Romeo

      Answered by SonyListens

  • QuestionIs the tuner ATSC 3.0 compliant

    Asked by Kath.

    • Answer Hi Kath, Thank you so much for your inquiry! Yes! The X900H series TVs will support ATSC/NEXTGEN TV (ATSC 3.0) through a future software update. I hope this helps! Thanks again for considering Sony! - Romeo

      Answered by SonyListens

  • QuestionCan a flash drive or portable hard drive be attached via usb to play digital music (mp3) and digital movies (mp4) ?

    Asked by Suzanne.

    • Answer Hi Suzanne, thank you so much for your inquiry! If your USB drive or portable hard drive support one or both of the following file systems, yes, you can use it on this TV: The USB ports on our X900H support FAT16, FAT32, exFAT, and NTFS file systems. All USB ports on the TV support Hi-Speed USB. The blue USB port supports SuperSpeed (USB 3.1 Gen 1 or USB 3.0). USB hubs are not supported. For more information about the supported files and formats, please visit https://helpguide.sony.net/tv/husltn2/v1/en-003/04-01-03.html. I hope this helps! Thanks again for considering Sony! - Romeo

      Answered by SonyListens

  • QuestionDoes this model come with Apple TV?

    Asked by JAN.

    • Answer Hi JAN, thank you so much for your interest in our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV! Great news! Yes, the X900H supports Apple TV through a software update. I hope this helps! Thanks! - Romeo

      Answered by SonyListens

  • QuestionI just purchased the 75” Sony X900H and I mostly like it, however I am having extreme difficulty trying to get rid of the echoing sound. I have my Apple TV connected and I’m even using the cinnamon HDMI cable which was expensive, but echo is bad. Help plz

    Asked by Birdman.

    • Answer Hi Birdman, Thank you for bringing this to our attention, and we are sorry for the inconvenience. This is definitely not the experience we wanted you to have in your newly purchased X900H. Do you have an audio system connected to your TV for sound or you are just playing the TV speakers? In the meantime, please try to update the firmware to the latest version (6.0414). The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/downloads. If this does not help or solve the issue, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X900H: Thank you so much for choosing Sony! Sincerely, Romeo

      Answered by SonyListens

  • QuestionI recently purchased a 75” X900H and just added a Sonos Arc soundbar. After adding the sound bar the software update was installed and now I loose the sound randomly, is there a fix for this?

    Asked by S75X900H.

    • Answer Hi S75X900H, We are sorry you are encountering an audio cut out issue with your TV following a firmware update. The issue you are having can be fixed by following the steps provided on the following link: Can't hear TV sound from the soundbar, home theater system, or home audio system - https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-75x900h/articles/00137387 However, if this does not help, please email the below information to [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X900H: We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter. Thank you for letting us help assist you. Sincerely, Romeo

      Answered by SonyListens

  • QuestionDoes it support ATSC 3.0

    Asked by Malo83.

    • Answer According to Sony's website [https://www.sony.com/electronics/support/articles/00245692], "Support for ATSC/NEXTGEN TV (ATSC 3.0) will be added to the XBR X900H series TVs through a future software update." So... not today.

      Answered by MarkW

  • QuestionDoes this TV support WiSA?

    Asked by DJCSDad.

    • Answer No, but would work with a transmitter. The only WiSA ready TVs are a couple of LG OLED that I’m aware of.

      Answered by Rome