Questions & Answers

Q: QuestionDoes this Sony Blu-ray disc player have Wi-Fi capability?

• A:Answer Yes, this model has built-in Wi-Fi for streaming content and firmware updates.

Q: QuestionDoes this Sony Blu-ray player support Dolby Vision?

• A:Answer Yes, it supports Dolby Vision and HDR10 for enhanced picture quality.

Q: QuestionHow many HDMI outputs does this Sony Blu-ray player have?

• A:Answer This model has two HDMI outputs for connecting to multiple screens.

Q: QuestionCan I play standard DVDs on this Blu-ray player?

• A:Answer Yes, you can play standard DVDs and the player will upscale them to near 4K resolution via HDMI.

Q: QuestionWhat is the maximum video resolution supported by this Blu-ray player?

• A:Answer This Blu-ray player supports a maximum video resolution of 2160p.

Q: QuestionBeen waiting for this new Sony Blu-ray player to get to the stores. BUT! I read on the internet that there are only 2 streaming apps installed. Netflix and YouTube. My question is, "Can you download other streaming apps"? I need Hulu and Vudu.

Asked 6 years ago by ClarkCabin.

• A:Answer I have this player (UBP X800 M2) and I asked Sony customer service about that, and unfortunately, Netflix, YouTube, and Amazon Prime Video, is all they support right now, but did say it would be possible for further support with an update, but couldn't confirm that such update would be coming at any point. Fingers crossed it will, but honestly, you're buying this player for disc playback and it's awesome. Quality is amazing and with all the settings on Auto, I'm getting Dolby Atmos and Dolby Vision. No need to mess around with the settings or any of that. I have a Roku Ultra for other streaming services.

  Answered 6 years ago by NateVerified Purchase

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Q: QuestionWhat is the difference between the ubp-x800 and the ubp-x800/M2?

Asked 5 years ago by Cuttysarkkid.

• A:Answer The M2 supports Dolby Vision.

  Answered 5 years ago by GeezrrVerified Purchase

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Q: Questionwill the UPB-X800M2 playback SACDs?

Asked 5 years ago by Rick.

• A:Answer SACD’S? Absolutely! The X800M2 is one of the few disc spinners today that do. The only thing it does not have in regard to SACD’s, is 7.1 channel analog outs like the old Oppo machines, but surround sound can still be handled nicely by HDMI if your sound system is capable of reproducing either 5.1 or 7.1 surround sound. Good luck and enjoy your machine.

  Answered 5 years ago by HomeTheaterGuyVerified Purchase

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Q: Questiondoes this still include two 4k movies?

Asked 5 years ago by anya.

• A:Answer Bought mine two weeks ago and there were two disc in the box, also, advertised on the outside of the box.

  Answered 5 years ago by chaswVerified Purchase

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Q: QuestionIs this region free for DVDs and Blu ray discs

Asked 4 years ago by RGH1.

• A:Answer It is already set region free for dvds. Blu Rays you need to change it. For Sony models press Yellow for region A. Blue for region B. Red for region C.

  Answered 4 years ago by Poohisexpensive1Verified Purchase

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Q: QuestionDoes the bluetooth support multiple devices? Specifically we are looking to connect two bluetooth headsets at the same time to watch movies together. Thanks in advance!

Asked 5 years ago by Anonymous.

• A:Answer One Bluetooth HP is correct but there is a way to get two Bluetooth HP units to sync up to the same movie. In the Bluetooth output section select: Bluetooth+HDMI instead of regular Bluetooth out. This makes sure you get sound out from the HDMI cable as well as to your BT headphones. Yes, it's incredible. So if you are using a soundbar you can connect the second pair of bluetooth headphones to the soundbar and through this way achieve sound to both units wirelessly with zero latenzy. Just connect one pair to the X800 MK2 and the other to the soundbar or Tv if by sound transmission is available. We use the Sony HT-ZF9 Atmos soundbar with rear speakers and this soundbar can act as a receiver or transmitter, so it's perfect. As we have a new born it's perfect for when we want to watch movies during nights, and both are free to check on the baby or make a sandwich while still hearing the movie, signal is about 40-45 feet We use the Sony Wh-1000Mk2 and Wh-1000Mk3 If that helps. Otherwise get the SteelSeries Arctis wireless Pro headphones, while they are a fantastic sounding headset, they have a special addition I haven't seen anywhere yet, That is to connect a second pair of headphones through the 3.5 m jack (In/out), so get a long stereo 3.5 m cable and you can watch movies or play games with anyone in the same room with only one headphone receiving Bluetooth sound. Works best when connected via the Tosslink gamedac unit, enclosed in the package. Really worth the buy, Wired choosed them for best sounding headphones for gaming in 2019. Cheers! Dan

  Answered 5 years ago by dantheman

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Q: QuestionCan I stream Netflix Dolby vision ?

Asked 5 years ago by Neker718.

• A:Answer Hello, Neker718! Yes, you can! To stream in Dolby Vision or HDR, you will need the following: 1. A smart TV that supports either Dolby Vision or HDR10 and Netflix. (If you are using an HDR-capable Blu-ray player, you will need to connect it to an HDR-capable Smart TV via an HDMI port that supports HDCP 2.2 or later - usually the HDMI 1 port.) 2. A 4 Screen Netflix plan. 3. A steady internet connection speed of 25 megabits per second or higher. 4. A streaming quality set to High. More information about video quality settings can be found in our https://help.netflix.com/en/node/87 article. I hope this helps! Thank you! - Romeo

  Answered 5 years ago by SonyListens

  
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Q: QuestionI am considering buying this machine for Audio SA-CD's and other audio formats. As I will have no monitor hooked up, will I still need to set it up? Will the default settings allow me to use it as a plain old CD player? Thanks!

Asked 4 years ago by Stevie.

• A:Answer Ultra HD Blu-ray players and 4K ultra Blu-ray players can be used to play commercially released cds and may play cds burned with MP3 files.

  Answered 4 years ago by Poohisexpensive1Verified Purchase

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Q: QuestionDoes this player support the "Disney Plus" and "Hulu" apps?

Asked 5 years ago by MartinG.

• A:Answer No it doesn't , only you tube & Netflix at the moment.

  Answered 5 years ago by Robin

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Q: QuestionDoes the player come with a HDMI cable or will I need to purchase one seperately

Asked 4 years ago by Bill.

• A:Answer You need to purchase an HDMI cable and the unit does not come with one.

  Answered 4 years ago by Gallito

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Q: QuestionWill this player display dolby vision on a sony 930e 4k television?

Asked 6 years ago by melvin.

• A:Answer Hi melvin, Yes, both devices support Dolby Vision. You may refer to these links for more information: https://docs.sony.com/release//SPECS/UBPX800M2_mksp.pdf https://www.sony.com/electronics/support/articles/S1Q0538 ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes this model suffer from the same 4k disc freezing issues as the sony ubpx700 model?

Asked 4 years ago by Maverickneo.

• A:Answer Prior to purchasing the X800M2 I had the X800 and what a drag that uhd player was. Constant hard resets by disconnecting from the 115VAC. Even though most online reviews stated that the revised model retained the same problem I took a leap of faith. Glad I did. Have new player about one year. Never a freeze up on any format disc! I give it a big Recommend.

  Answered 2 years ago by azcarz

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Q: QuestionCan this pass through an ARC/E-Arc signal EG:Sony TV > Arc > SONY UBP-X800M2 > Sonos Arc Sound Bar I ask because we Use Hulu, Disney Plus, and HBO Max and would like to be able to have those play through the sound bar when the DVD player is off.

Asked 4 years ago by DMODMO.

• A:Answer No, neither eARC or ARC is supported. There shouldn't be a need to passthrough audio via the player. Just hook up the player to any HDMI port on the TV, and hook up the soundbar to the eARC or ARC port on the TV. This set up will pass all audio to the soundbar regardless of what input your using.

  Answered 4 years ago by JrydVerified Purchase

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Q: QuestionCan this Blu Ray player play 3D Blu Rays? Our current Sony 3D Blu Ray player from several years ago is starting to work intermittently, but my family and I would still like to enjoy our 3D movies. Thanks!

Asked 5 years ago by Rymaar.

• A:Answer Hi Rymaar, Good news! Yes, this unit supports 3D Bluray disc playback. Please refer to this link for further details: https://www.sony.com/electronics/support/res/manuals/4740/043cf5641adf90fb7113c8029fdb0239/47408221M.pdf (page 16) -Sam

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan I output a DVD video to a USB device?

Asked 4 years ago by Anonymous.

• A:Answer I can't see how. Plugging in a USB device only gives the player access to the USB device's media files with no options to send out to the device.

  Answered 4 years ago by KennethVerified Purchase

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