“What is the warranty on this product? I bought this for my son at the beginning of March 2020 and as of July 202, he can neither talk to his friends or hear them on the headset. I would like to return this to exchange for another one or receive a credit.”
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Your price for this item is $49.99
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As stated on the Steelseries website, products purchased from a vendor (not bought from the Steelseries website/company) should consult that store for returns/warranties. If you have your receipt, and the store (BestBuy, I suppose) has a return policy/warranty that covers 4 months or more, you should initiate a return request from the store of purchase if the headset just stopped working. If the product was damaged from user abuse, they may not allow refund/replacement. Hope this helps!
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