Questions & Answers

Q: QuestionDoes this mousepad have customizable lighting?

• A:Answer Yes, the RGB lighting is customizable.

Q: QuestionWhat software does this mousepad use?

• A:Answer This mousepad uses SteelSeries Engine software.

Q: QuestionHow is the mousepad powered?

• A:Answer The mousepad is powered by USB.

Q: QuestionWhat is the surface of this mousepad made of?

• A:Answer This mousepad has a cloth-based design.

Q: QuestionIs this mousepad compatible with optical mice?

• A:Answer Yes, the mousepad is compatible with both optical and laser mice.

Q: QuestionDoes this mousepad have a non-slip base?

• A:Answer Yes, it has a non-slip rubber base to prevent it from moving around.

Q: QuestionWhat do I plug the mouse pad into cause I have a gaming laptop

Asked 6 years ago by Josh.

• A:Answer The item has a cord with a standard USB plug. You can plug this directly into an open USB port on your laptop or simply use a wall plug with a USB port. I would recommend using a laptop port if available. This item does use a standard cycling breathe effect when plugged in and receiving power. However, if plugged into your laptop or pc it will install as a device and you can use software to customize your lighting effects.

  Answered 6 years ago by RyanVerified Purchase

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Q: QuestionDon't you have smaller size?

Asked 5 years ago by Carloseduxp.

• A:Answer They offer different sizes

  Answered 5 years ago by Claudio

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Q: QuestionHow many inches is this mouse pad?

Asked 5 years ago by Servando.

• A:Answer Roughly 36”

  Answered 5 years ago by foodexe

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Q: QuestionIs this mousepad hard or soft?

Asked 4 years ago by Hard.

• A:Answer It's a soft cloth feel mousepad with a flexible plastic RGB strip around the edge.

  Answered 4 years ago by RDZ13Verified Purchase

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Q: Questionit is cloth right? I dont like the plastic rgb mousepads

Asked 5 years ago by bren.

• A:Answer Correct, it is cloth. There is a flexible plastic RGB strip around the edge but the body is cloth.

  Answered 4 years ago by RDZ13Verified Purchase

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Q: QuestionDoes the mouse pad have a multiple colors or just that default?

Asked 6 years ago by Izzy.

• A:Answer It cycles through the entire RGB spectrum.

  Answered 5 years ago by r3nch

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Q: QuestionI am planning to play a ps4 or 5 like a pc with keyboard and mouse. I am wondering how the rgb lighting software would work? or would it simply not light up. also, if you know, is 31 inches too large for a monitor?

Asked 4 years ago by oscar.

• A:Answer I had mine plugged into my PS4 for awhile. It runs the default rainbow lighting effect but as far as i know you cant change the rgb settings while plugged into the PS4 but i could be wrong.

  Answered 3 years ago by FOOTninjaVerified Purchase

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Q: QuestionCan we plug into PlayStation 5?

Asked 11 months ago by K5Y2.

• A:Answer Yeah you can just connect it to a usb. i did it with my xbox while waiting for my pc to arrive.

  Answered 4 months ago by KelvynVerified Purchase

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Q: Questionwhat is the warranty on mouse pad

Asked 2 years ago by mousepad.

• A:Answer Great question! The warranty on the mouse pad is 1 year in North America

  Answered 2 years ago by Paul

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Q: QuestionIs there a way to use the steel series software to set the light color and then plug it into a wall? or does it have to be plugged into the pc to choose the color?

Asked 3 years ago by tyson.

• A:Answer It has to be plugged into the PC! I got a usb adapter that allows me to have more ports for my pc!

  Answered 1 year ago by user979872

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Q: QuestionIs this mouse pad capable of charging your phone? I have an iPhone 11 Pro...

Asked 4 years ago by joooolivia.

• A:Answer This mouse pad does not support wireless Qi charging.

  Answered 4 years ago by NoWisdom

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Q: QuestionHow long is the usb cable?

Asked 5 years ago by LethalDeej.

• A:Answer Its type long maybe like 4-5 inches or even more than that

  Answered 4 months ago by KelvynVerified Purchase

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Q: QuestionHow long is the mouse pad?

Asked 6 years ago by ThatOneGuy.

• A:Answer Roughly 36 inches.

  Answered 5 years ago by foodexe

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Q: QuestionWill this work with a 3.0 USB hub that doesn't support charging?

Asked 3 years ago by Eric.

• A:Answer Yes it does!

  Answered 2 years ago by GinoVerified Purchase

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