Questions & Answers

Q: QuestionI have astound internet service I used to have Eeros but its not working is this work I buy separate from Best Buy

Asked 2 years ago by Cute.

• A:Answer If you have a modem this will work. Easy to set up and use.

  Answered 6 months ago by Cndy

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Q: QuestionDoes this router work with spectrum modems?

Asked 2 years ago by Thomas12.

• A:Answer Absolutely! You can connect your modem to the router's Internet port using an Ethernet cable.

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionIs Ax 1500 need to be joined to main modem and It is worked as an access point only ?! And what if my country support only rj 11 to be plugged into back port and this router has a Wan port Rj 45 how to solve that dilemma?

Asked 3 years ago by Boyka.

• A:Answer Hi! This AX1500 Wi-Fi router supports operating in both Router Mode and Access Point Mode - so you can choose whichever mode suits your existing network environment and needs best. The router utilizes RJ45 for Ethernet connectivity. It is not equipped with RJ11 interface ports. If your Internet connection is received over RJ11, it is likely DSL Internet, in which case you will need a separate DSL modem to use in conjunction with this router.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionWould this item require me to get a internet provider?? Or is there some way i can hook it up to get wifi? All i need is just wifi to be able to use my fire stick

Asked 3 years ago by Anonymous.

• A:Answer Hi! For Internet connectivity, you will need an Internet provider. The router can then be connected to the Internet provider's equipment via Ethernet cable.

  Answered 3 years ago by TPLinkSupport

  
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Q: Questionwhat is the distance in miles does this antenna reach or cover

Asked 3 years ago by myself.

• A:Answer Hi! This is a home Wi-Fi router that is designed to provide a dual-band AX1500 Wi-Fi 6 signal within a house. It is not designed for outdoor or long distance Wi-Fi coverage.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionMy wifi drops a lot when I play Fortnite on my switch. I’m sure the problem is my router, would this be able to have stable connection when I play the game?

Asked 3 years ago by Anonymous.

• A:Answer Hi! If you have verified that the issue you are experiencing is due to your existing router's Wi-Fi signal being unstable or weak, then upgrading to a more reliable router, such as the Archer AX10, may address the issue. However, if the issue is being caused by another element, such as a poor signal from your ISP, then we would recommend addressing that with them first.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionWill this work with starlink ethernet wired to outbuilding.

Asked 4 years ago by Bubba3006.

• A:Answer The router can work with virtually any existing Internet source that provides connectivity via Ethernet cable. That being said, we would also recommend reaching out to your ISP for confirmation regarding whether any special equipment or configuration settings are required when using your own router.

  Answered 4 years ago by TPLinkSupport

  
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Q: QuestionCan this be used with Comcast internet

Asked 4 years ago by Lost.

• A:Answer Yes, you can connect the router to your cable modem via Ethernet cable to enjoy AX1500 WiFi 6 connectivity within your home.

  Answered 4 years ago by TPLinkSupport

  
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Q: QuestionIs this considered a gigabit router ?? Will it pass thru 200mbs

Asked 4 years ago by Carl.

• A:Answer I just ran a speed test on a wired connection running through this device and got 238.1 Mbps down and 10.6 up.

  Answered 4 years ago by DavidVerified Purchase

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Q: QuestionIs this router compatible with DOCSIS 3.0 Dual Band Concurrent Wireless Data Gateway with MoCA Modem?

Asked 4 years ago by Newby.

Q: QuestionWhat is the Gbps of the AX1500 Dual-Band Wi-Fi 6 Router?

Asked 4 years ago by Paul.

• A:Answer You can find the full specifications of the router on our website here: https://www.tp-link.com/us/home-networking/wifi-router/archer-ax10/#specifications

  Answered 4 years ago by TPLinkSupport

  
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Q: QuestionDOes this router have guest network

Asked 4 years ago by jod.

• A:Answer Yes, this router supports both 2.4GHz and 5GHz guest networks.

  Answered 4 years ago by TPLinkSupport

  
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Q: QuestionDoes this router have guest network?

Asked 4 years ago by vito.

• A:Answer Yes, this router supports both 2.4GHz and 5GHz guest networks.

  Answered 4 years ago by TPLinkSupport

  
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Q: QuestionI want to use this with a Verizon G3100 Router, as a Range Extender in a 3 story 3000 sq foot house, the router is in the basement. I am planning to put the router about 40 feet away, attached by cable.

Asked 4 years ago by Chb3.

• A:Answer Yes, put it in bridge mode and it becomes a WiFi access point, better than an extender because it is wired directly to the router.

  Answered 3 years ago by ScottFromDanversVerified Purchase

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Q: QuestionDoes this work with Verizon Fios, not trying to rent no more.

Asked 4 years ago by Defnotev.

• A:Answer This is just the router. You need the “modem” to the fiber to get the output of one Internet connection then to the router to assign ip addresses to your devices via wireless or wired (4 RJ 45 outputs) connections.

  Answered 4 years ago by FeatherVerified Purchase

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Q: QuestionI currently have google fiber. There is a fiber jack that is plugged into the wall then an ethernet cable connected to a wifi point. Can the TP-Link-Wireless AX1500 router be used with this set up and if so, how would it be connected in?

Asked 4 years ago by Montannablus.

• A:Answer I am going to make a few assumptions because I don't actually have Google fiber. 1. The fiber jack basically acts as a cable modem where it allows it to send signal to your router. 2. Your wifi point is already a router or part of an existing mesh system. 3. Google has recently allowed users to use your own router by changing the user settings in your google fiber account. You would need to do #3 from above and then use the ethernet cable from your fiber jack and plug into the main ethernet port on your new router. Set it up as you normally would using your routers guide. Although, if you already have Google fiber, especially with a mesh setup, why get another router? Unless you intend to use the benefits of wifi6. Good luck!

  Answered 4 years ago by RedHawk

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Q: Questioncan this router be move away from the modem

Asked 4 years ago by Anonymous.

• A:Answer It can be moved, but only as far as the ethernet cable streches.

  Answered 4 years ago by msnow0127Verified Purchase

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Q: QuestionEste router funciona con tmobile home interne residencial

Asked 4 years ago by Leon.

Q: QuestionWhat is the upload capacity?

Asked 4 years ago by Anonymous.

• A:Answer The Archer AX10 is equipped with Gigabit Ethernet ports, and has the following WiFi specifications: 5GHz: up to 1201 Mbps (802.11ax) 2.4GHz: up to 300 Mbps (802.11n)

  Answered 4 years ago by TPLinkSupport

  
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Q: QuestionMy current internet box is a 2 in 1 both routher and wifi, would buying this work? Also would it replace the slower wifi on the 2 in 1

Asked 4 years ago by Randy.

• A:Answer What I meant was if I got this and used it with my 2-in-1 would this replace my wifi to wifi6? Or would I need to replace my 2-in-1 with a regular router and then buy this

  Answered 4 years ago by Randy

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