How do I cancel the trend micro subscription null

You will need to contact Geek Squad customer support to cancel your Best Buy Subscription Service + Trend Micro account.

I called bestbuy to cancel the account because that is who was listed as having received payment in my bank account. The automated system is slightly confusing because I chose "need help with internet protection software" because it is the only choice that made sense. But then the system asks what kind of technical help do you need? I hit 0 and it transferred me to an agent. The first agent couldn't help me cancel and didn't know why the system wasn't allowing her to do it. The second agent said it is because my personal info was incomplete and he needed my address to put in the system for it to allow him to cancel. Once that was given he was able to cancel the account. It took about 30 minutes total- not too bad.

If you purchase it with your debit card you can call the manufacture directly to cancel it, but if you purchase it with best buy apparently you have to have had purchase software for three devices , if it is for one they will give you the round around, hope this help..!

How do I turn off auto renewal on Trend Micro? You can also cancel your auto-renewal plan by logging into your Trend Micro MyAccount portal (you will have received access credentials after you registered your product); select your product from the “Products” tab and click “Disable Auto-renew now.”

Go into your account and cancel it

“How do I cancel the trend micro subscription”

Asked by Mickey 4 years ago

Answer This Question

See all questions & answers

Trend Micro - Internet Security + Antivirus (3-Device) (6-Month Subscription with Auto Renewal) - Android, Apple iOS, Mac OS, Windows [Digital]-Front_Standard

1-6 of 6 Answers

You will need to contact Geek Squad customer support to cancel your Best Buy Subscription Service + Trend Micro account.
Answered by Trend Micro 4 years ago
Sorry, there was a problem. Please try again later.
I called bestbuy to cancel the account because that is who was listed as having received payment in my bank account. The automated system is slightly confusing because I chose "need help with internet protection software" because it is the only choice that made sense. But then the system asks what kind of technical help do you need? I hit 0 and it transferred me to an agent. The first agent couldn't help me cancel and didn't know why the system wasn't allowing her to do it. The second agent said it is because my personal info was incomplete and he needed my address to put in the system for it to allow him to cancel. Once that was given he was able to cancel the account. It took about 30 minutes total- not too bad.
Answered by Mars 2 years ago
Sorry, there was a problem. Please try again later.
If you purchase it with your debit card you can call the manufacture directly to cancel it, but if you purchase it with best buy apparently you have to have had purchase software for three devices , if it is for one they will give you the round around, hope this help..!
Answered by DroleCastor 4 years ago
Sorry, there was a problem. Please try again later.
How do I turn off auto renewal on Trend Micro? You can also cancel your auto-renewal plan by logging into your Trend Micro MyAccount portal (you will have received access credentials after you registered your product); select your product from the “Products” tab and click “Disable Auto-renew now.”
Answered by Npage103 4 years ago
Sorry, there was a problem. Please try again later.
Go into your account and cancel it
Answered by Tt1999 4 years ago
Sorry, there was a problem. Please try again later.
Sorry you can't.
Answered by MsBuckeye2u 4 years ago
Sorry, there was a problem. Please try again later.