Questions & Answers

Q: QuestionDoes this remote provide any confirmation when the car starts?

• A:Answer Yes, the remote provides two-way confirmation to let you know if your vehicle started successfully.

Q: QuestionCan I use this remote for keyless entry?

• A:Answer Yes, this remote allows for easy keyless entry and remote start.

Q: QuestionHow many buttons does the remote have?

• A:Answer The remote has five buttons for simple operation.

Q: QuestionWhat type of material is the remote made of?

• A:Answer The remote is made of plastic and rubber materials.

Q: QuestionDoes the remote have an indicator for the battery level?

• A:Answer Yes, the remote has a battery level indicator.

Q: QuestionIs this remote compatible with all Viper systems?

• A:Answer It is compatible with select Viper remote start systems, including 3606V, 3706V, 3806V, 4606V, 4806V, 5606V, 5706V, 5806V and 9856V models.

Q: Questionwhat does 2way remote mean? thanks.

Asked 7 years ago by Anonymous.

• A:Answer A One Way remote has no feedback to the remote. You push start and unless you can see or hear the car you hope it starts. A Two Way remote transmits back to the remote and indicates that it received the command and has started. Some have cool LCD screens that transmit other data back to your remote like the temperature inside the car, the voltage, or other information. Two way can also tell you if your car door is locked or unlocked. Very worth the money for me.

  Answered 7 years ago by FlyBoyVerified Purchase

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Q: QuestionDoes Best Buy install car alarms ,and how does the installation cost

Asked 7 years ago by Dee.

• A:Answer They don’t charge for install.

  Answered 7 years ago by MikeVerified Purchase

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Q: QuestionDoes this remote charge? I’ve had the same system for 3 years and had to replace my remote. I dropped it off and picked it up from the front desk so they couldn’t explain. I just notice a micro USB location that is new from the previous remote.

Asked 7 years ago by HummerH3.

• A:Answer Yes, the micro usb is for charging. It says it comes with a cable, but I didn't get one with mine. I just plug it into my laptop when needed. If you want to know how charged up it is, press the function button above the usb port 5 times and it will show you how many leds worth of charge you have. A charge lasts a long time. You can download a manual for this remote at the Viper website.

  Answered 7 years ago by Jack

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Q: QuestionI have a two-way remote Viper charger that is rechargeable how do I know when it is fully charged and when it needs recharged?

Asked 6 years ago by Brentalan66.

• A:Answer It turns orange when it’s done and will flash green while it’s charging.

  Answered 6 years ago by Niko

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Q: QuestionDoes this work with a vehicles?

Asked 7 years ago by D.

• A:Answer Yes, the remote start does work with a vehicle.

  Answered 7 years ago by CommunityAnswer

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Q: Questionmy viper stopped working ,could this be a dead battery? if it is a battery that has failed can I go to batteries-plus to install a new one? what type battery does the viper use?

Asked 5 years ago by sweetpolly80.

• A:Answer its rechargable, hook it up with an android charger. i had the same thing happen to me, after the tech had emphasized that i needed to keep the thing charged. i honestly forgot. so charged it up, good as new

  Answered 5 years ago by dysyoVerified Purchase

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Q: QuestionWhat type USB cable is needed for charging on 7857V remote starter

Asked 7 years ago by 113049.

• A:Answer I use a generic micro usb cable. If you're familiar with Samsung, it's the kind of cable the Galaxies used prior to the 8 upgrade. It's the basic cable, I believe. (Meaning, it's everywhere.)

  Answered 7 years ago by TacocatVerified Purchase

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Q: QuestionDoes this work with the ds4 remote start?

Asked 7 years ago by Bradon.

• A:Answer Yes it does. I confirmed this with a tech @ Directed Electronics customer service.

  Answered 7 years ago by Peterbilt379

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Q: QuestionI just purchased a 2016 corolla without an alarm system. Would this remote suffice for an alarm system as well as a remote starter? Also, after remotely starting vehicle, how will putting key into ignition to drive affect vehicle?

Asked 7 years ago by Dee.

• A:Answer You will need to have a Viper alarm/remote start system that is compatible with the remote then you should not have any problem. Please check the model of both items to make sure they are compatible. For second question. Once you remotely start, you will need to insert your keys and turn it to ON position. DO NOT TURN TO START CAR. Just turn it to the ON position and you are good to go.

  Answered 7 years ago by xherkyyVerified Purchase

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Q: QuestionWhat size batteries do I need

Asked 6 years ago by Dadthebad55.

• A:Answer NONE. It charges via a USB plug.

  Answered 6 years ago by BagmanVerified Purchase

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Q: QuestionBest Buy just installed a Viper remote start in our 2012 Infiniti QX56. The extra 2 way remote we ordered works great, the 1 way unit doesn't work at all. No paperwork to know the model of the Viper unit installed. Will this work with most Viper units?

Asked 3 years ago by RAPete.

• A:Answer The small remote that comes with the viper should work. If it was installed by Best Buy, you should b able to take it back to them and have it checked or reprogrammed. The 2-way long range remote is an awesome upgrade. I have 1 with my Viper DS4VB remote start. So far I have been 4 blocks away and it starts. But will keep on testing the range.

  Answered 3 years ago by MTundraVerified Purchase

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Q: QuestionWould this work on a 2020 camry xse? And would best buy install it with this whole pandemic?

Asked 4 years ago by Shock.

• A:Answer This is just the remote, not the remote start system. If you already have the remote start system, you should be able to call and find out if it is compatible, or go to the Viper website. It has simple instructions to pair it yourself, you don't need to pay someone to do it for you.

  Answered 4 years ago by ICISSEVerified Purchase

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Q: QuestionWhat is the range for this package, does it need line of sight. I have the previous model but it keeps dying every time I put a new battery in it literally in 24 hrs.

Asked 5 years ago by Cool4Mel.

• A:Answer Hi I’m not sure if the range. Although it’s pretty good. I parked in a garage at work and start it from the door of my work through garage. Also my range wasn’t good replaced battery and worked fine. Have you emailed or called the company? Never hurts to ask them about replacing it for you.

  Answered 5 years ago by SweetTVerified Purchase

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Q: QuestionA blue light started blinking on the part of the remote start on the windshield of my car. What does this mean?

Asked 5 years ago by AP.

• A:Answer I believe this is an indicator light and means it’s working nothing to be worried about

  Answered 5 years ago by DannyBVerified Purchase

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