Questions & Answers

Name: WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver
Brand: WD
SKU: 6290664
Price: 89.99 USD
Availability: InStock
Rating: 4.7 (1061 reviews)

WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver

Model:: WDBC3C0020BSL-WESN; |
SKU:: 6290664

User rating, 4.7 out of 5 stars with 1061 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 42 questions

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QuestionWhat is the difference between the Ultra and the regular WD My Passport external hard drive?
Asked 6 years ago by Tech101.
- Answer ultra is faster
  Answered 5 years ago by Gina
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QuestionI want to back up my laptop running Windows 11. Is this the right hard drive? Will it back up ALL data or just selected?
Asked 3 years ago by Austin.
- Answer Hello Austin, Please be informed that the WD My Passport Ultra Drive is a plug 'n' play device tested and designed for Windows and Mac computers. Yes you can backup all the files, documents etc. For more info on the drive, refer to the link:https://bit.ly/352AGEM -Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
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QuestionCan this drive be used directly with an iphone 14 pro max?
Asked 2 months ago by Iphone14pro.
- Answer Hi, Please be informed that the WD My Passport Ultra drive is a plug 'n' play device tested and designed for Windows and Mac computers. We have not tested the drive on mobile devices or an iPad. We recommend you to use the computer to move the data from the phone to the drive. To know more about the drive refer to the link: https://www.westerndigital.com/en-in/products/portable-drives/wd-my-passport-ultra-usb-c-hdd?sku=WDBC3C0010BSL-CESN
  Answered 2 months ago by Western Digital Team
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Questioni am running out of space on my desktop and need to delete or transfer some data to an external hard drive. Can i save all of my photos on this?
Asked 2 years ago by Anonymous.
- Answer Yes you can back up all files and photos as long as you have the space available on your external hard drive. You may want to delete duplicate files/photos for better space management.
  Answered 2 years ago by Casey
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QuestionCan I copy files from an ssd internal hard drive to this hdd external drive
Asked 2 years ago by SMH.
- Answer You can copy any files to this hard drive, as long as you have the space for it. The main intended use of this drive is for backups. However, you can use it to copy any files on your computer to the external drive.
  Answered 2 years ago by MichaelL
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QuestionHow long does this data stay stored? I bought one years ago and after 3 or 4 years I lost the data and had to recover it. I have a 2 TB now and need to know when I should replace it.
Asked 3 years ago by Florida18.
- Answer data should stay on the drive indefinitely as long as it is taken care of & kept away from magnetic items.
  Answered 3 years ago by SDLoon
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QuestionI dropped my Passport this morning. The case came apart. I put the pieces together and found I cannot access the files on it. This is a huge problem for me. Is my passport toast or is there someway to copy the files to a new passport? TIA
Asked 3 years ago by Anonymous.
- Answer Helllo, WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage the hard drives.If you want your data then get it recovered from the third party data recovery agencies.-Need Help? Please see our "'Contact Us" page for information
  Answered 3 years ago by Western Digital Team
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Questioncan it be used with Mac?
Asked 5 years ago by ChicagoRich.
- Answer Yeah you should be able too, just need the usb-c cable adaptor if you don’t have a USB port.
  Answered 5 years ago by Sirbrian
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QuestionWhat is the speed of the MB's for this hard drive? is it 1000MB's? or more?
Asked 3 months ago by JakeChal.
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QuestionIS THIS A SOLID STATE HD
Asked 3 months ago by Anonymous.
- Answer yes
  Answered 2 months ago by JohnL
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QuestionIs the "password protection" actual software that's already on the drive or does it need to be downloaded?
Asked 4 months ago by Hank.
- Answer The software is on the drive. You see it when you set it up. One note, I was going to do it later after I finished the initial project, but I don't know how to get back to it afterwards,
  Answered 2 months ago by NetworkNovice
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QuestionCan I restore just 1 file from the WD Silver backup to my computer? Pls. advise. I need a backup that "requires a password" to restore file(s) back to my computer. I currently have a easyStore drive S/N WXF2A911A1JN and it came with no document.
Asked 1 year ago by Sam5660.
- Answer Yes, hopefully it doesnt get messed up
  Answered 1 year ago by DanetteH
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QuestionDoes it work with Xbox one
Asked 1 year ago by CoyBoy.
- Answer I use it with my PS4 and it works great so I would think it would work with and XBox One
  Answered 1 year ago by JoshuaC
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QuestionDoes it have automatic backup for all old and new documents, or do you have to save it to external passport each time you create something
Asked 1 year ago by concerned.
- Answer No automatic back up, but really easy to do it myself.
  Answered 1 year ago by CobraBoy
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QuestionIs it easy to set up?
Asked 1 year ago by Nickname.
- Answer Yes it is took all of 5min to do
  Answered 1 year ago by Joshua
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Questiondoes this HD have a regular usb port 3.0 A type
Asked 2 years ago by KM28.
- Answer It comes with a USB-C cable and a USB-A to USB-C adapter that you plug the cable into.
  Answered 2 years ago by Anonymous
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QuestionWill this work on a Linux platform laptop as plug and play?
Asked 2 years ago by Wally.
- Answer Yes it will
  Answered 1 year ago by TaylorR
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Questionis this product compatible with Windows 11 WITHOUT formatting?
Asked 2 years ago by needingsimple.
- Answer Yes definitely.
  Answered 1 year ago by CobraBoy
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QuestionMy Sony Bravio 65 inch TV KD 65X85J says storage space is running low. I clear the cache but a few days the notice pops up again. Is this external USB hard drive compatible? I want to load or move some apps on this drive to save and play? Suggestions?
Asked 2 years ago by Ozzbozz.
- Answer Hello Ozzbozz, Please be informed that the WD My Passport ultra drive is a plug 'n' play device tested and designed for Windows and Mac computers. We recommend you to please check with your host device vendor for more compatibility info. For more information about the drive please refer to the mentioned link below:https://products.wdc.com/library/AAG/ENG/4078-705133.pdf . -Need Help? Please see our "'Contact Us" page for information.
  Answered 2 years ago by Western Digital Team
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QuestionHey is this compatible with Galaxy Note20 Ultra? Also is it compatible with iphones?
Asked 2 years ago by Jay.
- Answer Hello Jay, Please be informed that the WD My Passport ultra drive is a plug 'n' play device tested and designed for Windows and Mac computers. Please check with the manufacturer vendor whether the WD drive will fit and support the host device. For more information about the drive please refer to the mentioned link below:https://products.wdc.com/library/AAG/ENG/4078-705133.pdf . -Need Help? Please see our "'Contact Us" page for information.
  Answered 2 years ago by Western Digital Team
  Answer this question

Showing 1-20 of 42 questions

Questions & Answers

WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver

Q: QuestionWhat is the difference between the Ultra and the regular WD My Passport external hard drive?

Q: QuestionI want to back up my laptop running Windows 11. Is this the right hard drive? Will it back up ALL data or just selected?

Q: QuestionCan this drive be used directly with an iphone 14 pro max?

Q: Questioni am running out of space on my desktop and need to delete or transfer some data to an external hard drive. Can i save all of my photos on this?

Q: QuestionCan I copy files from an ssd internal hard drive to this hdd external drive

Q: QuestionHow long does this data stay stored? I bought one years ago and after 3 or 4 years I lost the data and had to recover it. I have a 2 TB now and need to know when I should replace it.

Q: QuestionI dropped my Passport this morning. The case came apart. I put the pieces together and found I cannot access the files on it. This is a huge problem for me. Is my passport toast or is there someway to copy the files to a new passport? TIA

Q: Questioncan it be used with Mac?

Q: QuestionWhat is the speed of the MB's for this hard drive? is it 1000MB's? or more?

Q: QuestionIS THIS A SOLID STATE HD

Q: QuestionIs the "password protection" actual software that's already on the drive or does it need to be downloaded?

Q: QuestionCan I restore just 1 file from the WD Silver backup to my computer? Pls. advise. I need a backup that "requires a password" to restore file(s) back to my computer. I currently have a easyStore drive S/N WXF2A911A1JN and it came with no document.

Q: QuestionDoes it work with Xbox one

Q: QuestionDoes it have automatic backup for all old and new documents, or do you have to save it to external passport each time you create something

Q: QuestionIs it easy to set up?

Q: Questiondoes this HD have a regular usb port 3.0 A type

Q: QuestionWill this work on a Linux platform laptop as plug and play?

Q: Questionis this product compatible with Windows 11 WITHOUT formatting?

Q: QuestionMy Sony Bravio 65 inch TV KD 65X85J says storage space is running low. I clear the cache but a few days the notice pops up again. Is this external USB hard drive compatible? I want to load or move some apps on this drive to save and play? Suggestions?

Q: QuestionHey is this compatible with Galaxy Note20 Ultra? Also is it compatible with iphones?

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QuestionWhat is the difference between the Ultra and the regular WD My Passport external hard drive?

QuestionI want to back up my laptop running Windows 11. Is this the right hard drive? Will it back up ALL data or just selected?

QuestionCan this drive be used directly with an iphone 14 pro max?

Questioni am running out of space on my desktop and need to delete or transfer some data to an external hard drive. Can i save all of my photos on this?

QuestionCan I copy files from an ssd internal hard drive to this hdd external drive

QuestionHow long does this data stay stored? I bought one years ago and after 3 or 4 years I lost the data and had to recover it. I have a 2 TB now and need to know when I should replace it.

QuestionI dropped my Passport this morning. The case came apart. I put the pieces together and found I cannot access the files on it. This is a huge problem for me. Is my passport toast or is there someway to copy the files to a new passport? TIA

Questioncan it be used with Mac?

QuestionWhat is the speed of the MB's for this hard drive? is it 1000MB's? or more?

QuestionIS THIS A SOLID STATE HD

QuestionIs the "password protection" actual software that's already on the drive or does it need to be downloaded?

QuestionCan I restore just 1 file from the WD Silver backup to my computer? Pls. advise. I need a backup that "requires a password" to restore file(s) back to my computer. I currently have a easyStore drive S/N WXF2A911A1JN and it came with no document.

QuestionDoes it work with Xbox one

QuestionDoes it have automatic backup for all old and new documents, or do you have to save it to external passport each time you create something

QuestionIs it easy to set up?

Questiondoes this HD have a regular usb port 3.0 A type

QuestionWill this work on a Linux platform laptop as plug and play?

Questionis this product compatible with Windows 11 WITHOUT formatting?

QuestionMy Sony Bravio 65 inch TV KD 65X85J says storage space is running low. I clear the cache but a few days the notice pops up again. Is this external USB hard drive compatible? I want to load or move some apps on this drive to save and play? Suggestions?

QuestionHey is this compatible with Galaxy Note20 Ultra? Also is it compatible with iphones?