“Will this external hard drive work with my MacBook Air 2015 OS X Yosemite Version 10.10.5? Apple genius bar said I need to upgrade to macOS High Sierra 10.12. Can the geek squad do this backup? It seems complicated and I'm not computer technical.”

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• Yes

  Answered by Will 3 years ago

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• Hello Tigger, Please be informed that the WD My Passport Ultra for Mac External Portable Hard Drive offers an easy way to expand your storage.Therefore, please refer to this public link (https://www.carbonite.com/blog/article/2016/01/what-is-3-2-1-backup) from carbonite for your reference to implement the 3-2-1 backup strategy.we would also suggest you to check the drive with another macbook system.if the drive is working then follow the advice of apple.moreover if the drive is not working then please replace it.Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 3 years ago

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