Questions & Answers

Q: QuestionDoes this rice cooker have a keep warm feature?

• A:Answer Yes, it has an automatic keep warm feature to keep the rice at an optimal temperature until it's time to serve.

Q: QuestionIs it easy to use?

• A:Answer Yes, this rice cooker is designed for easy operation with a switch control.

Q: QuestionHow do you clean the inner cooking pan?

• A:Answer The inner cooking pan has a nonstick coating for easy cleanup.

Q: QuestionWhat is the capacity of this rice cooker?

• A:Answer This rice cooker has a 6-cup capacity, suitable for large groups.

Q: QuestionDoes the rice cooker come with a steaming tray?

• A:Answer Yes, it includes a stainless-steel steaming tray for steaming rice and other foods.

Q: QuestionCan I monitor the cooking process?

• A:Answer Yes, the rice cooker has a see-through lid that allows you to keep track of the cooking progress.

Q: QuestionWhat is the *minimum* amount of rice this rice cooker will cook properly?

Asked 1 year ago by Alexander.

• A:Answer Thank you for your inquiry. The capacity of the minimum capacity of white rice that can be cooked is 1 cup. The capacity listed for all rice cookers are the maximum capacity for cooking raw short grain white rice, measured in the rice measuring cup (approximately 3/4 US standard cup). The maximum capacity for cooking other types of rice (such as brown rice) will differ. Please contact Zojirushi America Customer Service by email for further information at [email protected]

  Answered 1 year ago by Zojirushi America Corporation

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Q: QuestionHow many cups does this cook?

Asked 3 years ago by SIS.

• A:Answer Thank you for your inquiry. The capacity of the Rice Cooker / Steamer NHS-10 is up to 6 cups. The capacity listed for all rice cookers are the maximum capacity for cooking raw short grain white rice, measured in the rice measuring cup (approximately 3/4 US standard cup). The maximum capacity for cooking other types of rice (such as brown rice or long grain rice) will differ. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 3 years ago by Zojirushi America Corporation

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Q: QuestionWhere is this made from? (Made in...?)

Asked 4 years ago by Piper.

• A:Answer Thank you for your inquiry. The Rice Cooker / Steamer NHS-10 is manufactured in Thailand. The same manufacturing system and quality control are strictly enforced at all our factories worldwide to ensure that the products are manufactured to the same high standard that is expected of all products bearing the Zojirushi name. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 4 years ago by Zojirushi America Corporation

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Q: QuestionCan this rice cooker cook brown rice?

Asked 10 months ago by Andy.

• A:Answer Thank you for your inquiry. The Rice Cooker / Steamer NHS-10 can cook short or medium grain brown rice. Please contact Zojirushi America Customer Service for further assistance by email at [email protected]

  Answered 10 months ago by Zojirushi America Corporation

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Q: QuestionIs the rice bowl OTA FREE (I.e. free from PFAS)

Asked 11 months ago by Anonymous.

• A:Answer Thank you for your inquiry. The inner pan has a non-stick coating containing PTFE- a material commonly used for non-stick coating in cookware for conventional kitchen use (FDA approved). Please contact Zojirushi America Customer Service for further information by email at [email protected]

  Answered 11 months ago by Zojirushi America Corporation

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Q: QuestionCan the warm setting be set continuously for 12 to 15 days without shutting off?

Asked 5 years ago by Anonymous.

• A:Answer Thank you for your inquiry. The keep warm will not automatically cancel out from the unit, but it would not be advised to leave rice on the Keep Warm for over a timeframe of 8 hours in the NHS model. Please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email [email protected]

  Answered 6 months ago by Zojirushi America Corporation

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Q: Questionhow many cups is on this rice cooker?

Asked 5 years ago by javen.

• A:Answer Thank you for your inquiry. Please be advised that the NHS-10 rice cooker is a conventional style rice cooker, so only short/medium grain white or brown rice has been officially tested in the unit. This model is a 6 cup capacity rice cooker. The 6-cup of capacity would refer to the maximum amount of uncooked short/medium grain white rice that can be cooked in the rice cooker, measured using the 6 oz. measuring cup included with the unit. Grains that require more water such as brown rice will have a different maximum amount to account for the water and cooking process. The grains will approximately double in volume when cooked. Please contact Zojirushi America Customer Service at 1-800-733-6270 for further assistance or email [email protected]

  Answered 6 months ago by Zojirushi America Corporation

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